TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax saved money and time! My family and I has been using TurboTax to file our taxes for the past 3 years, and we absolute love it! The prices are fair. This is super convenient and easy to use.
Date published: 2021-02-27
Rated 2 out of 5 by from Not as smooth this year While the transfer and set up was clean and easy to use, there were lots of glitches this year. Many errors with download, it added a W2 form at the end and the savings weren't as robust in the past. I've been using TurboTax for years and this year it didn't meet the high caliber of past years
Date published: 2021-02-27
Rated 5 out of 5 by from 5-stars having never done my taxes before turbo tax made it very easy and i assume made to where i got the max amount out of my return
Date published: 2021-02-27
Rated 5 out of 5 by from awesome The system was extremely easy to use for which I am thankful
Date published: 2021-02-27
Rated 5 out of 5 by from Thank You for assisting in this difficult time. This is experience has been more calming than I remembered. Followed the steps and if felt confused I LOVE the answer area so you do not have to toggle... Graet, again I appreciate you.....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Turbotax is easy and intuitive. It is a pleasure to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax now works smoothly, greatly improved Is significantly better equipped to answer questions, provide timely information, compared to when I started using it. I came close to giving up. I'm happy I stuck it out.
Date published: 2021-02-27
Rated 4 out of 5 by from It took too long Turbo tax took too long and asked wo many questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service Easy to use and helpful items along the way to help you file taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Average Performance Don't care for the Expert feature or lack of details on responses to question. Requested live chat, but only received pre-programmed responses that were not helpful.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1843
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax saved money and time! My family and I has been using TurboTax to file our taxes for the past 3 years, and we absolute love it! The prices are fair. This is super convenient and easy to use.
Date published: 2021-02-27
Rated 2 out of 5 by from Not as smooth this year While the transfer and set up was clean and easy to use, there were lots of glitches this year. Many errors with download, it added a W2 form at the end and the savings weren't as robust in the past. I've been using TurboTax for years and this year it didn't meet the high caliber of past years
Date published: 2021-02-27
Rated 5 out of 5 by from 5-stars having never done my taxes before turbo tax made it very easy and i assume made to where i got the max amount out of my return
Date published: 2021-02-27
Rated 5 out of 5 by from awesome The system was extremely easy to use for which I am thankful
Date published: 2021-02-27
Rated 5 out of 5 by from Thank You for assisting in this difficult time. This is experience has been more calming than I remembered. Followed the steps and if felt confused I LOVE the answer area so you do not have to toggle... Graet, again I appreciate you.....
Date published: 2021-02-27
Rated 5 out of 5 by from Easy Turbotax is easy and intuitive. It is a pleasure to use.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax now works smoothly, greatly improved Is significantly better equipped to answer questions, provide timely information, compared to when I started using it. I came close to giving up. I'm happy I stuck it out.
Date published: 2021-02-27
Rated 4 out of 5 by from It took too long Turbo tax took too long and asked wo many questions.
Date published: 2021-02-27
Rated 5 out of 5 by from Great service Easy to use and helpful items along the way to help you file taxes
Date published: 2021-02-27
Rated 3 out of 5 by from Average Performance Don't care for the Expert feature or lack of details on responses to question. Requested live chat, but only received pre-programmed responses that were not helpful.
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1843