TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome to use It was a very pleasant and easy to use. have used it for years and expect to continue in the future.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is a lifesaver! I appreciated the help and tips, I,ll use this product again.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is easy, fast, and detailed. Turbotax was one of my easiest way to file my taxes. I really like that fact that they were very detailed and client focused.
Date published: 2021-03-02
Rated 4 out of 5 by from easy great help and easy to navigate.Didn't have any problems and went line by line
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome and so EASY!! Super Easy and Affordable!! Lets you go back to your refunds to make sure everything is correct!
Date published: 2021-03-02
Rated 5 out of 5 by from Yayyyyy Turbo Tax I have been using Turbo Tax for years!!!! It's the only way to file taxes
Date published: 2021-03-02
Rated 2 out of 5 by from Beware of hidden fees.... This is my second year using turbo tax. For someone who knows very little about taxes this for the most part is a user friendly system. Last year i paid nothing and had no problems filing out the forms and getting my return. This year I was hit with fees after fees and ended up getting charged $130 to file my taxes. Tried to undo that charge and they forced the transaction on me anyways. Seemed like something with the system changed where they trick you in selecting options you don't have too.. Overall not happy this year, may consider trying somewhere else next year!
Date published: 2021-03-02
Rated 5 out of 5 by from LOVE TURBO TAX It's sooo easy,never thought I could do this all alone and save money.
Date published: 2021-03-02
Rated 4 out of 5 by from Ok, but not SMART For the first time in many years of using had to engage live help because of some non-smart software issues. The helper had me blindly delete a form, when the problem was an incorrect state abbreviation. Once I re entered all of the data, it went well.
Date published: 2021-03-02
Rated 5 out of 5 by from Seamless as usual Definitely worth the premier package, instead of paying even more for a private CPA
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 172
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome to use It was a very pleasant and easy to use. have used it for years and expect to continue in the future.
Date published: 2021-03-02
Rated 5 out of 5 by from turbo tax is a lifesaver! I appreciated the help and tips, I,ll use this product again.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is easy, fast, and detailed. Turbotax was one of my easiest way to file my taxes. I really like that fact that they were very detailed and client focused.
Date published: 2021-03-02
Rated 4 out of 5 by from easy great help and easy to navigate.Didn't have any problems and went line by line
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is Awesome and so EASY!! Super Easy and Affordable!! Lets you go back to your refunds to make sure everything is correct!
Date published: 2021-03-02
Rated 5 out of 5 by from Yayyyyy Turbo Tax I have been using Turbo Tax for years!!!! It's the only way to file taxes
Date published: 2021-03-02
Rated 2 out of 5 by from Beware of hidden fees.... This is my second year using turbo tax. For someone who knows very little about taxes this for the most part is a user friendly system. Last year i paid nothing and had no problems filing out the forms and getting my return. This year I was hit with fees after fees and ended up getting charged $130 to file my taxes. Tried to undo that charge and they forced the transaction on me anyways. Seemed like something with the system changed where they trick you in selecting options you don't have too.. Overall not happy this year, may consider trying somewhere else next year!
Date published: 2021-03-02
Rated 5 out of 5 by from LOVE TURBO TAX It's sooo easy,never thought I could do this all alone and save money.
Date published: 2021-03-02
Rated 4 out of 5 by from Ok, but not SMART For the first time in many years of using had to engage live help because of some non-smart software issues. The helper had me blindly delete a form, when the problem was an incorrect state abbreviation. Once I re entered all of the data, it went well.
Date published: 2021-03-02
Rated 5 out of 5 by from Seamless as usual Definitely worth the premier package, instead of paying even more for a private CPA
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 172