TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from This year was worse than usual I've relied on turbotax for almost a decade. Every year they've been awesome. This year was a little wonky though. It was... hectic, between my numbers jumping around randomly, records being duplicated, and not being able to edit records after I noticed they were duplicated. That said, I was still able to knock out my taxes in one afternoon for about $80 total. Not too shabby.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Great and convenient..Free that's awsome everyone needs all the money they can get in the hard times today
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX MAKES HARD, EASY. they ask a ton of questions that I had not thought about.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo every year Easy to navigate & always get max refund!! Don't hesitate to utilize their services!!
Date published: 2021-03-01
Rated 2 out of 5 by from Not great I got the charity credit contribution too large error which was incredibly annoying and difficult to get to go away. This wasted a lot of my time and was a direct result of the software saying I didn't need to itemize my deductions initially because it would ask me about them later, and then failing to properly reconcile that information. I also find it concerning that I have nearly completed my filing and it has yet to directly tell me that I need to submit a separate form to my state for the tax credit I selected. Oh! and it cost me an extra $110 to file through TurboTax because I made $6 in capital gains this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use. The turbo tax live Expert was very patient with me. He helped me get over my nervousness of filing my own tax and doing it online.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as past years. Every time I would log out and log back in, even though I would click to take me back to where I left off, it would take me back to the start and I would have to go through all of the collecting info pages.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING!!!! 100%. recommend super easy to use!! Didn't struggle a bit!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome For stimulus check and tax cause I have two children
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax always delivers I've been using turbo tax for 8 years now, their software is extremely easy to use and the navigation is very smooth I don't see myself using another method to do my taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1688
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from This year was worse than usual I've relied on turbotax for almost a decade. Every year they've been awesome. This year was a little wonky though. It was... hectic, between my numbers jumping around randomly, records being duplicated, and not being able to edit records after I noticed they were duplicated. That said, I was still able to knock out my taxes in one afternoon for about $80 total. Not too shabby.
Date published: 2021-03-01
Rated 5 out of 5 by from Great Great and convenient..Free that's awsome everyone needs all the money they can get in the hard times today
Date published: 2021-03-01
Rated 5 out of 5 by from TURBOTAX MAKES HARD, EASY. they ask a ton of questions that I had not thought about.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo every year Easy to navigate & always get max refund!! Don't hesitate to utilize their services!!
Date published: 2021-03-01
Rated 2 out of 5 by from Not great I got the charity credit contribution too large error which was incredibly annoying and difficult to get to go away. This wasted a lot of my time and was a direct result of the software saying I didn't need to itemize my deductions initially because it would ask me about them later, and then failing to properly reconcile that information. I also find it concerning that I have nearly completed my filing and it has yet to directly tell me that I need to submit a separate form to my state for the tax credit I selected. Oh! and it cost me an extra $110 to file through TurboTax because I made $6 in capital gains this year.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy to use. The turbo tax live Expert was very patient with me. He helped me get over my nervousness of filing my own tax and doing it online.
Date published: 2021-03-01
Rated 3 out of 5 by from Not as good as past years. Every time I would log out and log back in, even though I would click to take me back to where I left off, it would take me back to the start and I would have to go through all of the collecting info pages.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING!!!! 100%. recommend super easy to use!! Didn't struggle a bit!!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbotax is awesome For stimulus check and tax cause I have two children
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax always delivers I've been using turbo tax for 8 years now, their software is extremely easy to use and the navigation is very smooth I don't see myself using another method to do my taxes.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1688