TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Federal is amazing. State could use more effort. They have the Federal Tax Return process down pat! Easy to understand and everything has an explanatory tool-tip. The state refund process (AZ, in my case) is a whole different story. I get that there are at least 50 variations of state returns, but there is next to no explanation built into the much more complex loopholes of state taxes. Typing out a search query typically gets you to the right answer, but it's an unnecessary level of effort, especially when faced with a list of 20 items that you've never heard of and each is individually and equally important.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly and awesome! I've been using turbo tax for 6 years now and never had a problem. It was a great help for me and saved me a lot of time and money rather than going to an office and used of a tax preparation service.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax -- Easy, Easy, Easy! The program guided me through every step --- it was so easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is very easy to use TurboTax has been so easy to use, year after year. I can always come back to get previous tax information very easily.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING PRODUCT I HAVE ALWAYS RECEIVED MY RETURNS WITH NO ISSUES! EASY AND COVIENENT!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy product to use! We've used TurboTax for several years now and have never had any issues. The process is easy to follow. TurboTax walks you through every category and checks for mistakes or discrepancies.
Date published: 2021-03-01
Rated 5 out of 5 by from I LOVE WORKING ON TURBOTAX IT WAS A GREAT!! I LOVE HOW THEY MAKE IT SO EASY TO WORK ON THE SITE.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and convenient! I enjoy the ease of filing my own taxes and getting my biggest refund!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome! All the experts I spoke with were helpful, kind, and thoughtful. Thank you, they made this tough tax season manageable.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy as 123! Great Success. Easy process. Quick and very simple.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Federal is amazing. State could use more effort. They have the Federal Tax Return process down pat! Easy to understand and everything has an explanatory tool-tip. The state refund process (AZ, in my case) is a whole different story. I get that there are at least 50 variations of state returns, but there is next to no explanation built into the much more complex loopholes of state taxes. Typing out a search query typically gets you to the right answer, but it's an unnecessary level of effort, especially when faced with a list of 20 items that you've never heard of and each is individually and equally important.
Date published: 2021-03-01
Rated 5 out of 5 by from User friendly and awesome! I've been using turbo tax for 6 years now and never had a problem. It was a great help for me and saved me a lot of time and money rather than going to an office and used of a tax preparation service.
Date published: 2021-03-01
Rated 5 out of 5 by from TurboTax -- Easy, Easy, Easy! The program guided me through every step --- it was so easy!
Date published: 2021-03-01
Rated 4 out of 5 by from Turbo Tax is very easy to use TurboTax has been so easy to use, year after year. I can always come back to get previous tax information very easily.
Date published: 2021-03-01
Rated 5 out of 5 by from AMAZING PRODUCT I HAVE ALWAYS RECEIVED MY RETURNS WITH NO ISSUES! EASY AND COVIENENT!
Date published: 2021-03-01
Rated 4 out of 5 by from Easy product to use! We've used TurboTax for several years now and have never had any issues. The process is easy to follow. TurboTax walks you through every category and checks for mistakes or discrepancies.
Date published: 2021-03-01
Rated 5 out of 5 by from I LOVE WORKING ON TURBOTAX IT WAS A GREAT!! I LOVE HOW THEY MAKE IT SO EASY TO WORK ON THE SITE.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is easy and convenient! I enjoy the ease of filing my own taxes and getting my biggest refund!
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax is Awesome! All the experts I spoke with were helpful, kind, and thoughtful. Thank you, they made this tough tax season manageable.
Date published: 2021-03-01
Rated 5 out of 5 by from Easy as 123! Great Success. Easy process. Quick and very simple.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 1658