TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Could Be Just A Little Better! Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy with one exception Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by from Solid Support Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by from Tax time made easy Turbo makes tax filing easy and uncomplicated at a very reasonable cost
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use Quick, simple and straight forward. Easy to do taxes
Date published: 2021-02-27
Rated 5 out of 5 by from So much help in getting taxes done! Turbo Tax makes filing taxes very easy and finds deductions I would not be aware of.
Date published: 2021-02-27
Rated 5 out of 5 by from covered everything they answered all questions and offered hwlp on how to find info. very simple to follow!
Date published: 2021-02-27
Rated 5 out of 5 by from Good The system was very good Service was helpful Easy to work on
Date published: 2021-02-27
Rated 5 out of 5 by from Very Easy and nice It was the first time I used Turbo Tax and it was so easy
Date published: 2021-02-27
Rated 1 out of 5 by from Would give 0 if I could Unbelievably infuriating..........................
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1599
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Could Be Just A Little Better! Turbo Tax covers all the bases for me. I could not have accurately filed my return on my own without many hours of research and effort. Turbo Tax knew that I was due additional amounts from the two federal stimulus programs. I would have never known that. One thing that was confusing was that the $300 "above the line" charitable deduction had to be supported by a charitable entry on Schedule A. Turbo Tax flagged the $300 entry until I figured out where to include the supporting data.
Date published: 2021-02-27
Rated 4 out of 5 by from Easy with one exception Plenty of instruction, easy to follow. Only one issue with a reverse mortgage situation where none of the given answers applied. I had to go back and eliminate the mortgage. Otherwise no problem.
Date published: 2021-02-27
Rated 5 out of 5 by from Solid Support Had a wonderful rep named Deborah who helped me navigate through a problem I was having.
Date published: 2021-02-27
Rated 5 out of 5 by from Tax time made easy Turbo makes tax filing easy and uncomplicated at a very reasonable cost
Date published: 2021-02-27
Rated 5 out of 5 by from easy to use Quick, simple and straight forward. Easy to do taxes
Date published: 2021-02-27
Rated 5 out of 5 by from So much help in getting taxes done! Turbo Tax makes filing taxes very easy and finds deductions I would not be aware of.
Date published: 2021-02-27
Rated 5 out of 5 by from covered everything they answered all questions and offered hwlp on how to find info. very simple to follow!
Date published: 2021-02-27
Rated 5 out of 5 by from Good The system was very good Service was helpful Easy to work on
Date published: 2021-02-27
Rated 5 out of 5 by from Very Easy and nice It was the first time I used Turbo Tax and it was so easy
Date published: 2021-02-27
Rated 1 out of 5 by from Would give 0 if I could Unbelievably infuriating..........................
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 1599