TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax 2022 Mixed review... entering the information and financial data from 2022 was exceptionally easy. Reviews were completed quickly, thoroughly. When I tried to e-file initially, I was advised of a problem. Today this was (finally) resolved, and our 2022 Income Tax returns, both Federal and State, have been filed. I look forward to continuing my long-standing use of and relationship with TurboTax
Date published: 2023-01-28
Rated 4 out of 5 by from easy to use! i would recommend it to my friends and family. easy to use and the step by step process is nice. Having the explanations about things you don't understand also help a lot.
Date published: 2023-01-28
Rated 2 out of 5 by from TurboTax Fees While I have used TurboTax in the past, I have never had this kind of return. Because I had a 1099-NEC document, I had to pay extra for it and also found out that there is a fee to file both state and federal returns together, and another fee to pay for TurboTax with my return. I ended up getting only 2/3 of my initial return due to fees. I will not be using TurboTax again, I'm very upset. I have always filed for free and didn't know it would be taxed with fees just to file a return when I'm currently unemployed.
Date published: 2023-01-28
Rated 1 out of 5 by from Unhappy Waste of money would have been better with the free version. Would not allow me to cancel and go back to the free version.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is quick and easy!! I got to do my taxes my self for the past three years!!
Date published: 2023-01-28
Rated 5 out of 5 by from Easy Peasy! :D Easy and fluent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Very easy to complete. Very easy to use. Mistake free helpful. Helpful in filing taxes.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbo Tax user friendly Turbo Tax worked well for me, was easy to understand. There appears to be alot of hidden fees and it still cost over 100 to file taxes- if feeling unsure for the same price you might as well going to a tax preparer
Date published: 2023-01-28
Rated 3 out of 5 by from Pretty good...but tedious. Instructions were clear for the most part but not entirely.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax - A Tax Filing Experience Like No Other Turbo Tax, oh Turbo Tax, how do I sing thy praises? Filing taxes can be a daunting task, but with your easy-to-use interface and step-by-step guidance, it's a breeze. Your helpful prompts and explanations make even the most complex tax laws simple to understand. And with the option to import last year's information, there's no need to waste time filling out the same information over and over again. But what truly sets you apart, my dear Turbo Tax, is your ability to maximize my refund. With your thorough analysis and recommendations, I can rest assured that I am taking advantage of every credit and deduction available to me. In short, Turbo Tax, you are a tax filing experience like no other. I shall sing your praises to all who will listen and recommend you to all who will hear.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1514
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax 2022 Mixed review... entering the information and financial data from 2022 was exceptionally easy. Reviews were completed quickly, thoroughly. When I tried to e-file initially, I was advised of a problem. Today this was (finally) resolved, and our 2022 Income Tax returns, both Federal and State, have been filed. I look forward to continuing my long-standing use of and relationship with TurboTax
Date published: 2023-01-28
Rated 4 out of 5 by from easy to use! i would recommend it to my friends and family. easy to use and the step by step process is nice. Having the explanations about things you don't understand also help a lot.
Date published: 2023-01-28
Rated 2 out of 5 by from TurboTax Fees While I have used TurboTax in the past, I have never had this kind of return. Because I had a 1099-NEC document, I had to pay extra for it and also found out that there is a fee to file both state and federal returns together, and another fee to pay for TurboTax with my return. I ended up getting only 2/3 of my initial return due to fees. I will not be using TurboTax again, I'm very upset. I have always filed for free and didn't know it would be taxed with fees just to file a return when I'm currently unemployed.
Date published: 2023-01-28
Rated 1 out of 5 by from Unhappy Waste of money would have been better with the free version. Would not allow me to cancel and go back to the free version.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo tax is quick and easy!! I got to do my taxes my self for the past three years!!
Date published: 2023-01-28
Rated 5 out of 5 by from Easy Peasy! :D Easy and fluent!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-01-28
Rated 5 out of 5 by from Very easy to complete. Very easy to use. Mistake free helpful. Helpful in filing taxes.
Date published: 2023-01-28
Rated 4 out of 5 by from Turbo Tax user friendly Turbo Tax worked well for me, was easy to understand. There appears to be alot of hidden fees and it still cost over 100 to file taxes- if feeling unsure for the same price you might as well going to a tax preparer
Date published: 2023-01-28
Rated 3 out of 5 by from Pretty good...but tedious. Instructions were clear for the most part but not entirely.
Date published: 2023-01-28
Rated 5 out of 5 by from Turbo Tax - A Tax Filing Experience Like No Other Turbo Tax, oh Turbo Tax, how do I sing thy praises? Filing taxes can be a daunting task, but with your easy-to-use interface and step-by-step guidance, it's a breeze. Your helpful prompts and explanations make even the most complex tax laws simple to understand. And with the option to import last year's information, there's no need to waste time filling out the same information over and over again. But what truly sets you apart, my dear Turbo Tax, is your ability to maximize my refund. With your thorough analysis and recommendations, I can rest assured that I am taking advantage of every credit and deduction available to me. In short, Turbo Tax, you are a tax filing experience like no other. I shall sing your praises to all who will listen and recommend you to all who will hear.
Date published: 2023-01-28
All TurboTax® Offerings Reviews - Page 1514