TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

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Rated 3 out of 5 by from Ok, but assistant not well trained Ok, but assistant not well trained. Could not answer questions or help.
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 Tax Return Just a fantastic, easy way to prepare yearly taxes. No fuss, easy to understand verbiage.
Date published: 2023-04-18
Rated 5 out of 5 by from Walked me through it First time filing Buisness I appreciate the help I received
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly Walks me through each step if filing my state and federal returns
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax Simplifies Tax Filing Living Abroad I live abroad and have a fairly complicated return. TurboTax got them done for me in a couple hours. It's a little expensive but fair for the time saved. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from long term turbotax fan I've been using turbo tax for around 20 years and always love their services.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use turbo tax Simple and easy to use. Turbo tax is great for the people!
Date published: 2023-04-18
Rated 3 out of 5 by from First time I used Lacerte and a Tax Preparer for over 30 years. I am not happy that this gave me the Self Employed Medical Insurance deduction or the Charitable deduction.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It was a good experience as always, I will recommend turbo tax to my friends
Date published: 2023-04-18
Rated 3 out of 5 by from Please make all fees transparent I understand that there are separate fees for federal and state returns. There is also a $39 processing fee for direct deposit, which is new this year. It's there regardless of whether or not I am using the tax return to pay it. The annoying thing is that the total fee is only shown at the very last step. I wish there is more transparency in the beginning. Just let the customers know the exact total numbers for different level of services. The number can be entered for professional and legal fees.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1408
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Ok, but assistant not well trained Ok, but assistant not well trained. Could not answer questions or help.
Date published: 2023-04-18
Rated 5 out of 5 by from 2023 Tax Return Just a fantastic, easy way to prepare yearly taxes. No fuss, easy to understand verbiage.
Date published: 2023-04-18
Rated 5 out of 5 by from Walked me through it First time filing Buisness I appreciate the help I received
Date published: 2023-04-18
Rated 5 out of 5 by from User friendly Walks me through each step if filing my state and federal returns
Date published: 2023-04-18
Rated 4 out of 5 by from Turbotax Simplifies Tax Filing Living Abroad I live abroad and have a fairly complicated return. TurboTax got them done for me in a couple hours. It's a little expensive but fair for the time saved. Thanks.
Date published: 2023-04-18
Rated 5 out of 5 by from long term turbotax fan I've been using turbo tax for around 20 years and always love their services.
Date published: 2023-04-18
Rated 5 out of 5 by from Easy to use turbo tax Simple and easy to use. Turbo tax is great for the people!
Date published: 2023-04-18
Rated 3 out of 5 by from First time I used Lacerte and a Tax Preparer for over 30 years. I am not happy that this gave me the Self Employed Medical Insurance deduction or the Charitable deduction.
Date published: 2023-04-18
Rated 5 out of 5 by from Awesome It was a good experience as always, I will recommend turbo tax to my friends
Date published: 2023-04-18
Rated 3 out of 5 by from Please make all fees transparent I understand that there are separate fees for federal and state returns. There is also a $39 processing fee for direct deposit, which is new this year. It's there regardless of whether or not I am using the tax return to pay it. The annoying thing is that the total fee is only shown at the very last step. I wish there is more transparency in the beginning. Just let the customers know the exact total numbers for different level of services. The number can be entered for professional and legal fees.
Date published: 2023-04-18
All TurboTax® Offerings Reviews - Page 1408