TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome Brandon one of the tax experts assisted us with a question and it drastically changed the refund outcome. Thank You Brandon
Date published: 2021-03-02
Rated 4 out of 5 by from overall great tool I really enjoy how quick, intuitive, and helpful the guides are. I am not a fan of the up-selling or the $40 slip in for using my federal return to pay.
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest, least complicated and efficient way No problem following easy prompts and progressing through all forms, Federal and State, Multiple checks throughout data entry process eliminates possible errors or overlooked required information.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I have used Turbo Tax for years. It is a user friendly program that walks you through the process of filing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is fast and easy It is fast and easy. It explains to you step by step.
Date published: 2021-03-02
Rated 3 out of 5 by from TURBOTAX IS EXPENSIVE I appreciate the phone call I received in regards to one question I had. Although it really wasn't much help it was not the lady's fault. She was kind and it didn't take long to get the call. TurboTax is also easy to use. Basically its just plugging in numbers and answering questions. However, it is expensive! I finally got something back made it all the way to the end and found out what I was being charged and almost wanted to delete everything! I do not have the extra cash so I figured it would just come out of my return. Still unhappy about it but at least I wouldn't have just wasted my time, but nope... if I want it taken out of my return it would be another $40 on top of the fees I am already paying. I am irritated over the cost but it is otherwise simple and easy to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is easy! Simple, and gets easier to use and navigate every year
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and quick Very easy and quick, just enter your info and click continue!
Date published: 2021-03-02
Rated 5 out of 5 by from Simple, intuitve and easy for a simple return. Great product. Walked me thru all the questions and made it easy to file my return
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is super user friendly!!! Love that the website is easy to use. However, I do feel like the prices are a little high especially with all the new free apps and software available to use. Overall always a good experience!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1334
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbo tax is awesome Brandon one of the tax experts assisted us with a question and it drastically changed the refund outcome. Thank You Brandon
Date published: 2021-03-02
Rated 4 out of 5 by from overall great tool I really enjoy how quick, intuitive, and helpful the guides are. I am not a fan of the up-selling or the $40 slip in for using my federal return to pay.
Date published: 2021-03-02
Rated 5 out of 5 by from Easiest, least complicated and efficient way No problem following easy prompts and progressing through all forms, Federal and State, Multiple checks throughout data entry process eliminates possible errors or overlooked required information.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is very user friendly I have used Turbo Tax for years. It is a user friendly program that walks you through the process of filing taxes.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo tax is fast and easy It is fast and easy. It explains to you step by step.
Date published: 2021-03-02
Rated 3 out of 5 by from TURBOTAX IS EXPENSIVE I appreciate the phone call I received in regards to one question I had. Although it really wasn't much help it was not the lady's fault. She was kind and it didn't take long to get the call. TurboTax is also easy to use. Basically its just plugging in numbers and answering questions. However, it is expensive! I finally got something back made it all the way to the end and found out what I was being charged and almost wanted to delete everything! I do not have the extra cash so I figured it would just come out of my return. Still unhappy about it but at least I wouldn't have just wasted my time, but nope... if I want it taken out of my return it would be another $40 on top of the fees I am already paying. I am irritated over the cost but it is otherwise simple and easy to use.
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is easy! Simple, and gets easier to use and navigate every year
Date published: 2021-03-02
Rated 5 out of 5 by from Easy and quick Very easy and quick, just enter your info and click continue!
Date published: 2021-03-02
Rated 5 out of 5 by from Simple, intuitve and easy for a simple return. Great product. Walked me thru all the questions and made it easy to file my return
Date published: 2021-03-02
Rated 5 out of 5 by from Turbo Tax is super user friendly!!! Love that the website is easy to use. However, I do feel like the prices are a little high especially with all the new free apps and software available to use. Overall always a good experience!
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1334