TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from A lot of hidden fees I had started at free to file, but then it told me I HAVE to get the premium in order to file. Then I could not file right away because it said it needed my 2019 tax information. I had to wait for the IRS to send a confirmation code so I could file, but by the time I got it, the price had gone up from $80 to $150. I found that to be really unfair as it was things that I had no control over.
Date published: 2021-03-02
Rated 5 out of 5 by from Review Complex this year with three state returns, a pension and a job. Turbo tax did it all and so easy, just walked me through and I answered questions. I have used Turbo Tax for years and will be back in 2022!
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX WAS EXCELLENT TURBO TAX ON LINE WAS A GREAT EXPERIENCE, EVERYTHING WAS EASY TO GO THROUGH
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy and quick Turbo Tax made filing my taxes super easy. This was my first time filing on my own too, so I appreciate how easy they made it for me.
Date published: 2021-03-02
Rated 3 out of 5 by from This year TurboTax caused a lot of problems Retrieve tax reports not good, messed up with the prior years report, medical expenses itemized deduction calculated incorrectly, entire itemized deduction calculated wrong.TurboTax needs to be improved and charges too much.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is user friendly and awesome My experience with Turbo Tax was excellent and I would highly recommend it to family and friends.
Date published: 2021-03-02
Rated 5 out of 5 by from FOLD THE CHEESE Easy to use & love that it's free !!! I LOVE TURBO TAX
Date published: 2021-03-02
Rated 5 out of 5 by from Easier than I thought! I had no idea how to do taxes and always paid H&R Block to do them. But, thankfully, when I tried Turbo Tax, I found it super easy to work with!
Date published: 2021-03-02
Rated 4 out of 5 by from Help wasGreat I was use to Turbo Tax having used it for several years, however this year was most difficult. I am not sure if the problem was your program or me. However the Live help was Outstanding. They got me back on track. Thank You
Date published: 2021-03-02
Rated 5 out of 5 by from first time Very helpful and easy with using live support and live chat
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1327
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from A lot of hidden fees I had started at free to file, but then it told me I HAVE to get the premium in order to file. Then I could not file right away because it said it needed my 2019 tax information. I had to wait for the IRS to send a confirmation code so I could file, but by the time I got it, the price had gone up from $80 to $150. I found that to be really unfair as it was things that I had no control over.
Date published: 2021-03-02
Rated 5 out of 5 by from Review Complex this year with three state returns, a pension and a job. Turbo tax did it all and so easy, just walked me through and I answered questions. I have used Turbo Tax for years and will be back in 2022!
Date published: 2021-03-02
Rated 5 out of 5 by from TURBO TAX WAS EXCELLENT TURBO TAX ON LINE WAS A GREAT EXPERIENCE, EVERYTHING WAS EASY TO GO THROUGH
Date published: 2021-03-02
Rated 5 out of 5 by from Super easy and quick Turbo Tax made filing my taxes super easy. This was my first time filing on my own too, so I appreciate how easy they made it for me.
Date published: 2021-03-02
Rated 3 out of 5 by from This year TurboTax caused a lot of problems Retrieve tax reports not good, messed up with the prior years report, medical expenses itemized deduction calculated incorrectly, entire itemized deduction calculated wrong.TurboTax needs to be improved and charges too much.
Date published: 2021-03-02
Rated 4 out of 5 by from TurboTax is user friendly and awesome My experience with Turbo Tax was excellent and I would highly recommend it to family and friends.
Date published: 2021-03-02
Rated 5 out of 5 by from FOLD THE CHEESE Easy to use & love that it's free !!! I LOVE TURBO TAX
Date published: 2021-03-02
Rated 5 out of 5 by from Easier than I thought! I had no idea how to do taxes and always paid H&R Block to do them. But, thankfully, when I tried Turbo Tax, I found it super easy to work with!
Date published: 2021-03-02
Rated 4 out of 5 by from Help wasGreat I was use to Turbo Tax having used it for several years, however this year was most difficult. I am not sure if the problem was your program or me. However the Live help was Outstanding. They got me back on track. Thank You
Date published: 2021-03-02
Rated 5 out of 5 by from first time Very helpful and easy with using live support and live chat
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1327