TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is excellent and easy to use. Live Experts were excellent. They called back when they said they would. They were knowledgeable and courteous. Thanks so much.
Date published: 2021-02-22
Rated 2 out of 5 by from Taxes are stressful enough I am stressed. I do not appreciate being asked to upgrade and pay more over and over.
Date published: 2021-02-22
Rated 5 out of 5 by from Always an easy process From easy questions to answer to the most up to date information, I have always enjoyed using this service
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Easy, quick and accurate. Very simple to use and did not take long
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is fast and easy I've used Turbo Tax for years. I've had some complicated returns so had to pay extra for Turbo Tax some years, but was well worth it. Only had to do simple forms this year and cost me $0...Excellent!
Date published: 2021-02-22
Rated 4 out of 5 by from easy to use Very easy to use and understand. I would highly recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best Navigating and working through Turbo Tax is so simple and easy. I have been using them for the last 5 years and will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from loved it fast and easy i loved it it walks you through everything as you do it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Service Simple, easy to use service that made filing taxes a breeze
Date published: 2021-02-22
Rated 4 out of 5 by from Free, but not free Free, free free. Free freeeeee free, except for the payment. Because I have student loan interest and contribution to retirement plans, I was not given the option to keep using the free option. I would rather have not entered them, might have saved myself some money. It's like every step there was an additional fee. Had to pay for deluxe version, then additional fee for state. THEN a $40 fee to use my refund to pay for the deluxe version? Just entered my CC info instead. Other than that it's super user-friendly.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1268
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is excellent and easy to use. Live Experts were excellent. They called back when they said they would. They were knowledgeable and courteous. Thanks so much.
Date published: 2021-02-22
Rated 2 out of 5 by from Taxes are stressful enough I am stressed. I do not appreciate being asked to upgrade and pay more over and over.
Date published: 2021-02-22
Rated 5 out of 5 by from Always an easy process From easy questions to answer to the most up to date information, I have always enjoyed using this service
Date published: 2021-02-22
Rated 5 out of 5 by from Awesome Easy, quick and accurate. Very simple to use and did not take long
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is fast and easy I've used Turbo Tax for years. I've had some complicated returns so had to pay extra for Turbo Tax some years, but was well worth it. Only had to do simple forms this year and cost me $0...Excellent!
Date published: 2021-02-22
Rated 4 out of 5 by from easy to use Very easy to use and understand. I would highly recommend.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax is the best Navigating and working through Turbo Tax is so simple and easy. I have been using them for the last 5 years and will continue to use
Date published: 2021-02-22
Rated 5 out of 5 by from loved it fast and easy i loved it it walks you through everything as you do it!
Date published: 2021-02-22
Rated 5 out of 5 by from Excellent Service Simple, easy to use service that made filing taxes a breeze
Date published: 2021-02-22
Rated 4 out of 5 by from Free, but not free Free, free free. Free freeeeee free, except for the payment. Because I have student loan interest and contribution to retirement plans, I was not given the option to keep using the free option. I would rather have not entered them, might have saved myself some money. It's like every step there was an additional fee. Had to pay for deluxe version, then additional fee for state. THEN a $40 fee to use my refund to pay for the deluxe version? Just entered my CC info instead. Other than that it's super user-friendly.
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1268