TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Made it easier than I thought it would be First time filing my taxes and TurboTax made the experience easy and not intimidating.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! I really liked the ease of this program since this was my first year filing taxes. I hope that they continue to help students like myself and other taxpayers everywhere.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has always been AWESOME! We could always rely on doing our Income Tax with Turbo Tax. It has never failed us. Thankful to have this so we can do it on our own with the help of TT.A
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO IS AWESOME EASE OF USE SITE WITH GOOD HINTS TO HELP A PERSON OUT.
Date published: 2021-02-22
Rated 5 out of 5 by from First time filer Everything was so easy to follow and check, highly recommended!
Date published: 2021-02-22
Rated 2 out of 5 by from It's a headache Most of it is pretty straightforward and they do have plenty of helpful tips to look at if you have questions while filing. However their system needs work as I had a major issue where it cloned my w-2 without me realizing it until I was at the payment options and my return went from getting money to me having to owe taxes. Had it not been for the safeguard that denies you using your refund to pay if you don't have one I wouldn't have even noticed this massive error that would've cost me greatly. They also neglect to state that they charge you for paying the processing fees with your refund so you not only pay for federal and state but that on top of it when it should be free, especially since it doesn't tell you at all until you're at the end of payment confirmation. It's a convenient way to do taxes but with errors and shady aspects like that fee I can't give them anything more than 2 stars which I feel is rather generous after that debacle.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use Thank you turbo tax for another year of making filing taxes easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Easy and friendly to use with suggestions and rechecking formats that helps a tax filer.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX IS AWESOME EASY TO USE, ASKS ALL THE RIGHT QUESTIONS, VERY COMPLETE AND EASY
Date published: 2021-02-22
Rated 5 out of 5 by from Love it I've been using Turbo Tax for 8 years!!! I will continue, easy quick & convenient!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1245
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Made it easier than I thought it would be First time filing my taxes and TurboTax made the experience easy and not intimidating.
Date published: 2021-02-22
Rated 5 out of 5 by from TurboTax is awesome! I really liked the ease of this program since this was my first year filing taxes. I hope that they continue to help students like myself and other taxpayers everywhere.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo Tax has always been AWESOME! We could always rely on doing our Income Tax with Turbo Tax. It has never failed us. Thankful to have this so we can do it on our own with the help of TT.A
Date published: 2021-02-22
Rated 5 out of 5 by from TURBO IS AWESOME EASE OF USE SITE WITH GOOD HINTS TO HELP A PERSON OUT.
Date published: 2021-02-22
Rated 5 out of 5 by from First time filer Everything was so easy to follow and check, highly recommended!
Date published: 2021-02-22
Rated 2 out of 5 by from It's a headache Most of it is pretty straightforward and they do have plenty of helpful tips to look at if you have questions while filing. However their system needs work as I had a major issue where it cloned my w-2 without me realizing it until I was at the payment options and my return went from getting money to me having to owe taxes. Had it not been for the safeguard that denies you using your refund to pay if you don't have one I wouldn't have even noticed this massive error that would've cost me greatly. They also neglect to state that they charge you for paying the processing fees with your refund so you not only pay for federal and state but that on top of it when it should be free, especially since it doesn't tell you at all until you're at the end of payment confirmation. It's a convenient way to do taxes but with errors and shady aspects like that fee I can't give them anything more than 2 stars which I feel is rather generous after that debacle.
Date published: 2021-02-22
Rated 5 out of 5 by from Turbo tax is easy to use Thank you turbo tax for another year of making filing taxes easy.
Date published: 2021-02-22
Rated 5 out of 5 by from Easy to use Easy and friendly to use with suggestions and rechecking formats that helps a tax filer.
Date published: 2021-02-22
Rated 5 out of 5 by from TURBOTAX IS AWESOME EASY TO USE, ASKS ALL THE RIGHT QUESTIONS, VERY COMPLETE AND EASY
Date published: 2021-02-22
Rated 5 out of 5 by from Love it I've been using Turbo Tax for 8 years!!! I will continue, easy quick & convenient!
Date published: 2021-02-22
All TurboTax® Offerings Reviews - Page 1245