TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 2 out of 5 by
McKenna Blaze from
Never again.
I always liked Turbo Tax because it was affordable and easy to use. I have been using it for six or seven years now. In the past, it was always completely free for me to file. Last year I was surprised when I saw a fee added at the end, it was around $50. I was confused for a moment because my tax situation did not change or become anymore complicated than it had been in the past. But, nevertheless, $50 was still worth it to me for the convenience. When filing this year, my oh my, the amount of hidden fees and add ons that came up were INSANE. Since when does someone have to pay extra to file State along with Federal? It did not used to be that way. By the time I got to the actual filing part I had racked up almost $200 in fees. "Premium" this and "Deluxe" that, things I did not add on and were difficult to go back and take off. Not to mention it costs extra to take their fees out of your refund now, you have to pay it with card or pay an extra $50! I've been loyal to TurboTax for a long time. But I am looking at options elsewhere come next year.
Date published: 2023-01-27
Rated 5 out of 5 by
SherryandYolanda from
very good
It was easy enough for me to do my own taxes and I am glad to see that turbo tax is here
Date published: 2023-01-27
Rated 5 out of 5 by
Km2008 from
Great filing system!!
Very easy system to use!! Walked me right through every step!!
Date published: 2023-01-27
Rated 5 out of 5 by
tyguy977725 from
turbo tax is easy to use
all the tips made it super easy any time i had a question
Date published: 2023-01-27
Rated 5 out of 5 by
Ahaty from
I love using TurboTax
TurboTax always makes it so easy to use and follow all by yourself thank you
Date published: 2023-01-27
Rated 5 out of 5 by
sstevens123 from
awesome for me
so easy to use for an analog man. will use again next year.
Date published: 2023-01-27
Rated 5 out of 5 by
CJayC from
Turbo Tax is amazing!
My mom taught me how to use Turbo Tax. She passed away last year. She taught me that using and working with Turbo Tax was the easiest and best way to handle my taxes.
Date published: 2023-01-27
Rated 5 out of 5 by
King Co from
Easy Every Year
Every year TurboTax makes taxes easy. Great walkthroughs and explanations for every possible question and scenario. I'll be a life-long customer.
Date published: 2023-01-27
Rated 5 out of 5 by
love family from
Perfect!!!!
They will help you along the way....................
Date published: 2023-01-27
Rated 5 out of 5 by
HappyUser31 from
Live Help Worth the Money!
Love that with the deluxe version of TurboTax it takes about an hour to do the majority of my taxes myself and then I was able to meet with a professional for 10 minutes to review any questions and then submit! So easy and much less expensive than going to a CPA in person.
All TurboTax® Offerings Reviews - Page 1245
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
McKenna Blaze from
Never again.
I always liked Turbo Tax because it was affordable and easy to use. I have been using it for six or seven years now. In the past, it was always completely free for me to file. Last year I was surprised when I saw a fee added at the end, it was around $50. I was confused for a moment because my tax situation did not change or become anymore complicated than it had been in the past. But, nevertheless, $50 was still worth it to me for the convenience. When filing this year, my oh my, the amount of hidden fees and add ons that came up were INSANE. Since when does someone have to pay extra to file State along with Federal? It did not used to be that way. By the time I got to the actual filing part I had racked up almost $200 in fees. "Premium" this and "Deluxe" that, things I did not add on and were difficult to go back and take off. Not to mention it costs extra to take their fees out of your refund now, you have to pay it with card or pay an extra $50! I've been loyal to TurboTax for a long time. But I am looking at options elsewhere come next year.
Date published: 2023-01-27
Rated 5 out of 5 by
SherryandYolanda from
very good
It was easy enough for me to do my own taxes and I am glad to see that turbo tax is here
Date published: 2023-01-27
Rated 5 out of 5 by
Km2008 from
Great filing system!!
Very easy system to use!! Walked me right through every step!!
Date published: 2023-01-27
Rated 5 out of 5 by
tyguy977725 from
turbo tax is easy to use
all the tips made it super easy any time i had a question
Date published: 2023-01-27
Rated 5 out of 5 by
Ahaty from
I love using TurboTax
TurboTax always makes it so easy to use and follow all by yourself thank you
Date published: 2023-01-27
Rated 5 out of 5 by
sstevens123 from
awesome for me
so easy to use for an analog man. will use again next year.
Date published: 2023-01-27
Rated 5 out of 5 by
CJayC from
Turbo Tax is amazing!
My mom taught me how to use Turbo Tax. She passed away last year. She taught me that using and working with Turbo Tax was the easiest and best way to handle my taxes.
Date published: 2023-01-27
Rated 5 out of 5 by
King Co from
Easy Every Year
Every year TurboTax makes taxes easy. Great walkthroughs and explanations for every possible question and scenario. I'll be a life-long customer.
Date published: 2023-01-27
Rated 5 out of 5 by
love family from
Perfect!!!!
They will help you along the way....................
Date published: 2023-01-27
Rated 5 out of 5 by
HappyUser31 from
Live Help Worth the Money!
Love that with the deluxe version of TurboTax it takes about an hour to do the majority of my taxes myself and then I was able to meet with a professional for 10 minutes to review any questions and then submit! So easy and much less expensive than going to a CPA in person.
All TurboTax® Offerings Reviews - Page 1245
Date published: 2023-01-27