TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great Easy to use. Great customer support from call back help line.
Date published: 2021-02-28
Rated 4 out of 5 by from Thumbs Up Turbo Tax Simple, easy to use, worked well. Works well with financial downloads.
Date published: 2021-02-28
Rated 5 out of 5 by from nice My old tax software had loads of trouble even finding my last year's info - Turbo Took me thru everything in minutes!
Date published: 2021-02-28
Rated 2 out of 5 by from Issues with 2020 filing I've never had issues with TurboTax before, but this year one of my state returns was not handled well. It would not calculate the estimated payments for 2021 for WV, even though I know I am required to pay them to the state quarterly as I have been doing for a decade. I will have to figure it out on my own.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy Thank you, TurboTax for making taxes easy and done right!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is a good program I've used Turbotax a hand full of times, to do my own taxes. It is simple and easy. Never had a problem or issue.
Date published: 2021-02-28
Rated 5 out of 5 by from used for many years this year had alot of problems with TT may of been the computer i was using other than that love you guys
Date published: 2021-02-28
Rated 2 out of 5 by from This year was different. Might have been a user error, but I did not receive my military discount this year and paid fully for TurboTax (usually the fee is reduced to 0 at the end). They also made a deal with Credit Karma and it seemed like if I logged into my Credit Karma account, the return would be directed through them and I would get it quicker. In reality, it opened up a CK bank account for me and I didn't realize it until I hit submit and it informed me a new debit card was coming. Kind of irritating all around this year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes Cryptocurrency easy... I like Turbo Tax because I can easily integrate my crypto holdings and trades directly into my Turbo Tax with the Cryptotrader.tax software I use to manage all my trades...can you say lifesaver? With the Live Expert consult and the crypto integration, it just adds more peace of mind.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy filing They made it easy to do it on my own for a simple tax return.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1160
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is great Easy to use. Great customer support from call back help line.
Date published: 2021-02-28
Rated 4 out of 5 by from Thumbs Up Turbo Tax Simple, easy to use, worked well. Works well with financial downloads.
Date published: 2021-02-28
Rated 5 out of 5 by from nice My old tax software had loads of trouble even finding my last year's info - Turbo Took me thru everything in minutes!
Date published: 2021-02-28
Rated 2 out of 5 by from Issues with 2020 filing I've never had issues with TurboTax before, but this year one of my state returns was not handled well. It would not calculate the estimated payments for 2021 for WV, even though I know I am required to pay them to the state quarterly as I have been doing for a decade. I will have to figure it out on my own.
Date published: 2021-02-28
Rated 5 out of 5 by from So easy Thank you, TurboTax for making taxes easy and done right!
Date published: 2021-02-28
Rated 5 out of 5 by from Turbotax is a good program I've used Turbotax a hand full of times, to do my own taxes. It is simple and easy. Never had a problem or issue.
Date published: 2021-02-28
Rated 5 out of 5 by from used for many years this year had alot of problems with TT may of been the computer i was using other than that love you guys
Date published: 2021-02-28
Rated 2 out of 5 by from This year was different. Might have been a user error, but I did not receive my military discount this year and paid fully for TurboTax (usually the fee is reduced to 0 at the end). They also made a deal with Credit Karma and it seemed like if I logged into my Credit Karma account, the return would be directed through them and I would get it quicker. In reality, it opened up a CK bank account for me and I didn't realize it until I hit submit and it informed me a new debit card was coming. Kind of irritating all around this year.
Date published: 2021-02-28
Rated 5 out of 5 by from Turbo Tax makes Cryptocurrency easy... I like Turbo Tax because I can easily integrate my crypto holdings and trades directly into my Turbo Tax with the Cryptotrader.tax software I use to manage all my trades...can you say lifesaver? With the Live Expert consult and the crypto integration, it just adds more peace of mind.
Date published: 2021-02-28
Rated 5 out of 5 by from Easy filing They made it easy to do it on my own for a simple tax return.
Date published: 2021-02-28
All TurboTax® Offerings Reviews - Page 1160