TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from turbotax is awesome Turbotax preparer Jennifer was a great help! I will use again.
Date published: 2021-02-23
Rated 5 out of 5 by from THIS WAS GREAT HOPEFULLY I WILL GET MY RETURNS QUICKLY SINCE IT WAS SO EASY WITH TURBOTAX
Date published: 2021-02-23
Rated 1 out of 5 by from Charged me multiple times Got to the part where I was going to file my taxes. Put in my information but had to go back 2 other times to fix issues. Had to pay 2 more times to just file my taxes. Needless to say I'm upset.
Date published: 2021-02-23
Rated 4 out of 5 by from Very Good Service Straight forward Self tax preparation. Easy to follow and use....With mno worries.
Date published: 2021-02-23
Rated 4 out of 5 by from Too Expensive The program worked well, although it did not ask me for numbers of shares held by shareholders. That information only got filled in during the errors found section. I think charging $50 just to transfer the federal information to each state form is outrageous!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Awesome, helpful, fun, smart, obedience training, love.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great TT is easy to use and the instructions are easy to follow. The help sections are helpful 98% of the time.
Date published: 2021-02-23
Rated 1 out of 5 by from Poor No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from great service annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes filing my taxes easy! I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1154
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from turbotax is awesome Turbotax preparer Jennifer was a great help! I will use again.
Date published: 2021-02-23
Rated 5 out of 5 by from THIS WAS GREAT HOPEFULLY I WILL GET MY RETURNS QUICKLY SINCE IT WAS SO EASY WITH TURBOTAX
Date published: 2021-02-23
Rated 1 out of 5 by from Charged me multiple times Got to the part where I was going to file my taxes. Put in my information but had to go back 2 other times to fix issues. Had to pay 2 more times to just file my taxes. Needless to say I'm upset.
Date published: 2021-02-23
Rated 4 out of 5 by from Very Good Service Straight forward Self tax preparation. Easy to follow and use....With mno worries.
Date published: 2021-02-23
Rated 4 out of 5 by from Too Expensive The program worked well, although it did not ask me for numbers of shares held by shareholders. That information only got filled in during the errors found section. I think charging $50 just to transfer the federal information to each state form is outrageous!
Date published: 2021-02-23
Rated 5 out of 5 by from Awesome Awesome, helpful, fun, smart, obedience training, love.
Date published: 2021-02-23
Rated 5 out of 5 by from TurboTax is great TT is easy to use and the instructions are easy to follow. The help sections are helpful 98% of the time.
Date published: 2021-02-23
Rated 1 out of 5 by from Poor No assistance available. Unclear instructions. E-file does not work. Very expensive for a completely self service method. Prices are extremely misleading to get the minimum services needed for completion. Payment is collected before tax return has been successfully submitted, which is completely unacceptable.
Date published: 2021-02-23
Rated 5 out of 5 by from great service annette on the online chat was awesome!! I had an easy helpful person
Date published: 2021-02-23
Rated 5 out of 5 by from Turbo Tax makes filing my taxes easy! I have been using Turbo Tax for many years now. They do a great job of making my tax filing easy. Their system imports most if not all of my W2 information. And they look for the best possible deductions for my situation. And it is very "cost effective!"
Date published: 2021-02-23
All TurboTax® Offerings Reviews - Page 1154