TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
caba63 from
Processing Fee?!
I understand there's a charge to use this service as it's convenient, but the processing fee to get it taken out of the return is absolutely ridiculous. It doubles the price, which silly because it can't cost $39 to process one small transaction through your own company.
Date published: 2023-01-24
Rated 4 out of 5 by
loaferwolf from
TurboTax is time consuming but worth it.
It was okay. I was disappointed I didn't qualify for EIC this year. I did last year.
Date published: 2023-01-24
Rated 5 out of 5 by
toyota iron horse from
turbo tax really is awesome
i been using turbo tax for years......i love it im not that well educated but even i can use it THANNK YOU TURBO TAX!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by
Shorty Q from
Turbo tax is great
Turbo tax is the best you have people on hand to help you when you need it.
Date published: 2023-01-24
Rated 5 out of 5 by
Joiaz from
TurboTax works so amazingly well!! It was easy.
It was quite a few questions. But everything as in questions was so simple and easy to understand
Date published: 2023-01-24
Rated 4 out of 5 by
JRoush926 from
Helpful...but
Throughout the process, you get helpful tips and great guidance. But the hidden fees and over-priced services are ridiculous. Why it has to charge so much to file using my refund is crazy. But when it is a money-hungry business, I guess you take what you can get. At least I didn't have to go into an office.
Date published: 2023-01-24
Rated 5 out of 5 by
edddiee from
Turbo Tax is quick and easy.
I was able to do my taxes with ease and assistance if needed.
Date published: 2023-01-24
Rated 4 out of 5 by
Penelope girl from
Turbotax is awesome
Walks in thru it good friendly Staff answers guest
Date published: 2023-01-24
Rated 5 out of 5 by
mstenorsaxplayer from
Easy to use
I don't know what a lot of things are, but turbotax makes it easy. They show you where to get your information and documents and make it so you can upload the document from your phone. You can also just type in the info too.
Date published: 2023-01-24
Rated 5 out of 5 by
terry2424 from
turbo tax is awesome
Easy, peasy for my simple return. Nice to have that work done for free..Yippie! I appreciate it.
All TurboTax® Offerings Reviews - Page 1145
Date published: 2023-01-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
caba63 from
Processing Fee?!
I understand there's a charge to use this service as it's convenient, but the processing fee to get it taken out of the return is absolutely ridiculous. It doubles the price, which silly because it can't cost $39 to process one small transaction through your own company.
Date published: 2023-01-24
Rated 4 out of 5 by
loaferwolf from
TurboTax is time consuming but worth it.
It was okay. I was disappointed I didn't qualify for EIC this year. I did last year.
Date published: 2023-01-24
Rated 5 out of 5 by
toyota iron horse from
turbo tax really is awesome
i been using turbo tax for years......i love it im not that well educated but even i can use it THANNK YOU TURBO TAX!!!!!
Date published: 2023-01-24
Rated 5 out of 5 by
Shorty Q from
Turbo tax is great
Turbo tax is the best you have people on hand to help you when you need it.
Date published: 2023-01-24
Rated 5 out of 5 by
Joiaz from
TurboTax works so amazingly well!! It was easy.
It was quite a few questions. But everything as in questions was so simple and easy to understand
Date published: 2023-01-24
Rated 4 out of 5 by
JRoush926 from
Helpful...but
Throughout the process, you get helpful tips and great guidance. But the hidden fees and over-priced services are ridiculous. Why it has to charge so much to file using my refund is crazy. But when it is a money-hungry business, I guess you take what you can get. At least I didn't have to go into an office.
Date published: 2023-01-24
Rated 5 out of 5 by
edddiee from
Turbo Tax is quick and easy.
I was able to do my taxes with ease and assistance if needed.
Date published: 2023-01-24
Rated 4 out of 5 by
Penelope girl from
Turbotax is awesome
Walks in thru it good friendly Staff answers guest
Date published: 2023-01-24
Rated 5 out of 5 by
mstenorsaxplayer from
Easy to use
I don't know what a lot of things are, but turbotax makes it easy. They show you where to get your information and documents and make it so you can upload the document from your phone. You can also just type in the info too.
Date published: 2023-01-24
Rated 5 out of 5 by
terry2424 from
turbo tax is awesome
Easy, peasy for my simple return. Nice to have that work done for free..Yippie! I appreciate it.
All TurboTax® Offerings Reviews - Page 1145
Date published: 2023-01-24