TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 1 out of 5 by from Over charged Every year I use Turbo Tax and my fee was $59. This year it was $169. No matter what I tried I could not get the basic charge and my tax was just like last year...no changes.. so why couldn't I get the $59 basic??? Deleted all my info twice, tried to redo under different app and still charged me $169. My taxes are too easy to complete and I use Turbo Tax to file online...last time!!
Date published: 2023-01-27
Rated 5 out of 5 by from Simple and easy to use. Just follow along step by I use turbo tax every year. This year somehow I hit the wrong button and messed up "something" The Great support staff was right there and walked me through the system to fix it in no time. Very Knowledgeable, Helpful and Friendly. Thank you TurboTax!
Date published: 2023-01-27
Rated 5 out of 5 by from User-friendly I've been using H&R Block for many years. I tried Turbo Tax, and I am so impressed with how easy it was to use. I feel confident my taxes were done correctly.
Date published: 2023-01-27
Rated 5 out of 5 by from perfect works every time , for the last 5 years............. :)
Date published: 2023-01-27
Rated 5 out of 5 by from Satisfied With turbo for 3 years and had a great turnaround. Will use again and again
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome! It was so easy filing my taxes! I have been using TurboTax for the past 4 years.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome! It was fast and easy to use! Agent was very helpful!
Date published: 2023-01-27
Rated 5 out of 5 by from Quick Easy Tax Return Easy to complete your own taxes at a reasonable price
Date published: 2023-01-27
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo for years and I will never switch! It is so fast and easy. Every year they import my info from the previous year so I have a huge lead before I ever start. It’s awesome!S
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax was easy Very easy to understand the whole process. I did understand the process.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1103
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Over charged Every year I use Turbo Tax and my fee was $59. This year it was $169. No matter what I tried I could not get the basic charge and my tax was just like last year...no changes.. so why couldn't I get the $59 basic??? Deleted all my info twice, tried to redo under different app and still charged me $169. My taxes are too easy to complete and I use Turbo Tax to file online...last time!!
Date published: 2023-01-27
Rated 5 out of 5 by from Simple and easy to use. Just follow along step by I use turbo tax every year. This year somehow I hit the wrong button and messed up "something" The Great support staff was right there and walked me through the system to fix it in no time. Very Knowledgeable, Helpful and Friendly. Thank you TurboTax!
Date published: 2023-01-27
Rated 5 out of 5 by from User-friendly I've been using H&R Block for many years. I tried Turbo Tax, and I am so impressed with how easy it was to use. I feel confident my taxes were done correctly.
Date published: 2023-01-27
Rated 5 out of 5 by from perfect works every time , for the last 5 years............. :)
Date published: 2023-01-27
Rated 5 out of 5 by from Satisfied With turbo for 3 years and had a great turnaround. Will use again and again
Date published: 2023-01-27
Rated 5 out of 5 by from TurboTax is Awesome! It was so easy filing my taxes! I have been using TurboTax for the past 4 years.
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo tax is awesome! It was fast and easy to use! Agent was very helpful!
Date published: 2023-01-27
Rated 5 out of 5 by from Quick Easy Tax Return Easy to complete your own taxes at a reasonable price
Date published: 2023-01-27
Rated 5 out of 5 by from I love Turbo Tax I have used Turbo for years and I will never switch! It is so fast and easy. Every year they import my info from the previous year so I have a huge lead before I ever start. It’s awesome!S
Date published: 2023-01-27
Rated 5 out of 5 by from Turbo Tax was easy Very easy to understand the whole process. I did understand the process.
Date published: 2023-01-27
All TurboTax® Offerings Reviews - Page 1103