TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from TurboTax review I have used TurboTax online for several years. I find it easier than to use than other filing methods.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to Use Very easy to navigate and complete taxes, I would definitely recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from Great stuff! This is a very easy to use formatting. I love it!!
Date published: 2021-03-02
Rated 2 out of 5 by from This year has bugs and no help from turbo tax Unless you pay a whole lot more, they wont help you. I understand this regarding in-depth details on taxes, but in regards to technical issues. This deferral (lines 18 & 20) are really messing things up, no fixes and no one seems to know anything about how to fix it. After hours of searching the internet, one guy said to to just file. Im sure ill be getting audited over this but I cant afford to to pay for the audit protection from turbo tax. This is over all really crappy service, a horrible bug in their system and only leaves you worried about filing. Probably going to look for someone else next year to file with.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is SO Easy! TurboTax is so easy to use! It walks you through step by step on how to file efficiently!
Date published: 2021-03-02
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1103
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax review I have used TurboTax online for several years. I find it easier than to use than other filing methods.
Date published: 2021-03-02
Rated 5 out of 5 by from Easy to Use Very easy to navigate and complete taxes, I would definitely recommend.
Date published: 2021-03-02
Rated 5 out of 5 by from Great stuff! This is a very easy to use formatting. I love it!!
Date published: 2021-03-02
Rated 2 out of 5 by from This year has bugs and no help from turbo tax Unless you pay a whole lot more, they wont help you. I understand this regarding in-depth details on taxes, but in regards to technical issues. This deferral (lines 18 & 20) are really messing things up, no fixes and no one seems to know anything about how to fix it. After hours of searching the internet, one guy said to to just file. Im sure ill be getting audited over this but I cant afford to to pay for the audit protection from turbo tax. This is over all really crappy service, a horrible bug in their system and only leaves you worried about filing. Probably going to look for someone else next year to file with.
Date published: 2021-03-02
Rated 5 out of 5 by from TurboTax is SO Easy! TurboTax is so easy to use! It walks you through step by step on how to file efficiently!
Date published: 2021-03-02
Rated 2 out of 5 by from This year, not great Previous experience was instructive, useful, speedy, and made sense. This year TT dropped the ball on properly informing us that if we file Fed by mail, we also must do this for our state. If this is a requirement, it should be indicated and made clear. Instead you get a continual cycle of having the option to efile state, but it not being allowed due to filing Fed by mail, takes you back to the start of the filing process, and when you get back to the end again, asks you if you want to efile state. ? If it's not allowed, just take the option out conditionally for those who file Fed by mail. Probably looking elsewhere next year for tax filing services.
Date published: 2021-03-02
Rated 5 out of 5 by from Awesome If you are eager to learn on how to manage your own taxes then this is the best tool yet.
Date published: 2021-03-02
Rated 5 out of 5 by from Great way to file Some what simple to use, but there are a few more parts that need to be fixed
Date published: 2021-03-02
Rated 4 out of 5 by from Much better than paying the CPA. Turbo Taxis smarter than I am. I trust the decisions Turbo Tax made are correct.
Date published: 2021-03-02
Rated 5 out of 5 by from First time user hooked Very user friendly, very thorough and no confusion.
Date published: 2021-03-02
All TurboTax® Offerings Reviews - Page 1103