TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from I Love Turbo Tax, Been using it Every Year. Turbo Tax helps in every way to complete your taxes. It is pretty simple to use and I have never had a return challenged by the IRS
Date published: 2021-10-16
Rated 5 out of 5 by from cool i need to do my 2019 taxes and it said i have to download some software but your 2019 link isn't working
Date published: 2021-10-16
Rated 4 out of 5 by from Problem with self-employed health ins deduction I LOVE Turbo Tax. I have been using it forever, BUT TurboTax does NOT accept my self-employed health insurance premium adjustment (Schedule 1, Line 16), which causes me to file and then file an amendment (since I file at the deadline, my fault). And the override function does not work on TT 2020 Deluxe.
Date published: 2021-10-16
Rated 1 out of 5 by from Too Many Software Problems I have used Turbo Tax for at least 15 years, and the only problem I have ever had was my own doing. But this version of Turbo Tax sucks. It is full of software glitches. The most egregious was the failure to accept entries on several pages. I spent over 5 hours over the course of 2 days talking to your customer service and reinstalling the software, changing resolution, and making the same adjustments over and over. Neither of them could fix it despite working with me for the whole 5+ hours. Credit to them for trying. Finally, we came up with a workaround that allowed me to get a fileable result but was only marginally satisfactory.. UNACCEPTABLE--You would think that after all these years of practicing that you could get it right by now.
Date published: 2021-10-16
Rated 5 out of 5 by from Thanks for all the help Arthur did a great job walking me through the process
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is great Easy tool to follow for anyone that has no experience filing their taxes.
Date published: 2021-10-16
Rated 4 out of 5 by from Easy way to file taxes only complaint would be the additional $40 fee to file with my refund. Its my money either way.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is the best!! Excellent and easy software, I will recommend Turbo Tax to my friends
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax Is A LifeSaver! I have used Turbo Tax for many years and through many situations. It always works perfectly and walks me through every possible senario. I will continue to use it for many years to come!
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax was Awesome and easy to understand. My experience using Turbo Tax has been the easiest tax online I've ever did. Thank for all your help. I didn't have to use any extra help this time around, but it was good to know they were near.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 943
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax, Been using it Every Year. Turbo Tax helps in every way to complete your taxes. It is pretty simple to use and I have never had a return challenged by the IRS
Date published: 2021-10-16
Rated 5 out of 5 by from cool i need to do my 2019 taxes and it said i have to download some software but your 2019 link isn't working
Date published: 2021-10-16
Rated 4 out of 5 by from Problem with self-employed health ins deduction I LOVE Turbo Tax. I have been using it forever, BUT TurboTax does NOT accept my self-employed health insurance premium adjustment (Schedule 1, Line 16), which causes me to file and then file an amendment (since I file at the deadline, my fault). And the override function does not work on TT 2020 Deluxe.
Date published: 2021-10-16
Rated 1 out of 5 by from Too Many Software Problems I have used Turbo Tax for at least 15 years, and the only problem I have ever had was my own doing. But this version of Turbo Tax sucks. It is full of software glitches. The most egregious was the failure to accept entries on several pages. I spent over 5 hours over the course of 2 days talking to your customer service and reinstalling the software, changing resolution, and making the same adjustments over and over. Neither of them could fix it despite working with me for the whole 5+ hours. Credit to them for trying. Finally, we came up with a workaround that allowed me to get a fileable result but was only marginally satisfactory.. UNACCEPTABLE--You would think that after all these years of practicing that you could get it right by now.
Date published: 2021-10-16
Rated 5 out of 5 by from Thanks for all the help Arthur did a great job walking me through the process
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is great Easy tool to follow for anyone that has no experience filing their taxes.
Date published: 2021-10-16
Rated 4 out of 5 by from Easy way to file taxes only complaint would be the additional $40 fee to file with my refund. Its my money either way.
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax is the best!! Excellent and easy software, I will recommend Turbo Tax to my friends
Date published: 2021-10-16
Rated 5 out of 5 by from TurboTax Is A LifeSaver! I have used Turbo Tax for many years and through many situations. It always works perfectly and walks me through every possible senario. I will continue to use it for many years to come!
Date published: 2021-10-16
Rated 5 out of 5 by from Turbo Tax was Awesome and easy to understand. My experience using Turbo Tax has been the easiest tax online I've ever did. Thank for all your help. I didn't have to use any extra help this time around, but it was good to know they were near.
Date published: 2021-10-16
All TurboTax® Offerings Reviews - Page 943