TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from Help with conflicts I had to fill in Turbo Tax twice. Once on my saved copy on computer. Then I had to log on and do it with internet when I couldn't access pay. .Lucky it was a simple return and results are approximately same. Rep couldn't help with copying info to new file. Automatic recording stinks. Doesn't understand any English
Date published: 2021-05-15
Rated 5 out of 5 by from awsome I could have done the basic My experience during my many years with Turbo Tax has for the most part been very good
Date published: 2021-05-15
Rated 3 out of 5 by from Needs some improvement Link from app to login to Intuit Turbotax to purchase state and to efile states is weak. Sticks on address verification and no way to get out except abandon and go in as guest. Same thing with advantage for next year. Also requests verification of direct deposit info for Fed and for State. Requesting once for both should be enuf especially if on file from last year. Every time access app, 3 error dialogs created requesting sent to intuit. I have Mac version on MacBook with current OS and current Turbotax updates. Also app recommended tax savings for IRA contribution during review but then told me not eligible when I tried to follow instructions for IRA.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience Fast, straight forward, online support. easy to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy To Manuever Through! Even though I owe this year, this format gives very detailed explanations. It's very easy to get through for my simple returns. I do appreciate the explanations and suggestions.
Date published: 2021-05-15
Rated 5 out of 5 by from Highly recommend Turbo Tax! Very User friendly. There are a couple areas i had to go back and add information that it skipped over! be very careful and go back through deductions just to make sure. However, everything else it walks you through it.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is fast and easy Got it done in 30 minutes and turbotax increased the refund I had expected by hundreds of dollars
Date published: 2021-05-15
Rated 4 out of 5 by from Used for years. Dependable Used for years. Dependable. Used for years. Dependable
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Service TurboTax makes this process so easy. The way the system walks you through all the different required information needed and the help menu is handy.
Date published: 2021-05-15
Rated 3 out of 5 by from Pushy Product kept pushing upgraded version for more money. Deluxe indicates there is a less expensive simpler version, and I didn't find one. There use to be, not any more. And complicated - sometimes the software took me in circles. I guess I wasn't meant to enter that information, so I didn't; then I could move forward. Seems counter-intuitive. But Okay.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 918
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Help with conflicts I had to fill in Turbo Tax twice. Once on my saved copy on computer. Then I had to log on and do it with internet when I couldn't access pay. .Lucky it was a simple return and results are approximately same. Rep couldn't help with copying info to new file. Automatic recording stinks. Doesn't understand any English
Date published: 2021-05-15
Rated 5 out of 5 by from awsome I could have done the basic My experience during my many years with Turbo Tax has for the most part been very good
Date published: 2021-05-15
Rated 3 out of 5 by from Needs some improvement Link from app to login to Intuit Turbotax to purchase state and to efile states is weak. Sticks on address verification and no way to get out except abandon and go in as guest. Same thing with advantage for next year. Also requests verification of direct deposit info for Fed and for State. Requesting once for both should be enuf especially if on file from last year. Every time access app, 3 error dialogs created requesting sent to intuit. I have Mac version on MacBook with current OS and current Turbotax updates. Also app recommended tax savings for IRA contribution during review but then told me not eligible when I tried to follow instructions for IRA.
Date published: 2021-05-15
Rated 5 out of 5 by from Great Experience Fast, straight forward, online support. easy to understand.
Date published: 2021-05-15
Rated 5 out of 5 by from Easy To Manuever Through! Even though I owe this year, this format gives very detailed explanations. It's very easy to get through for my simple returns. I do appreciate the explanations and suggestions.
Date published: 2021-05-15
Rated 5 out of 5 by from Highly recommend Turbo Tax! Very User friendly. There are a couple areas i had to go back and add information that it skipped over! be very careful and go back through deductions just to make sure. However, everything else it walks you through it.
Date published: 2021-05-15
Rated 5 out of 5 by from Turbo Tax is fast and easy Got it done in 30 minutes and turbotax increased the refund I had expected by hundreds of dollars
Date published: 2021-05-15
Rated 4 out of 5 by from Used for years. Dependable Used for years. Dependable. Used for years. Dependable
Date published: 2021-05-15
Rated 5 out of 5 by from Excellent Service TurboTax makes this process so easy. The way the system walks you through all the different required information needed and the help menu is handy.
Date published: 2021-05-15
Rated 3 out of 5 by from Pushy Product kept pushing upgraded version for more money. Deluxe indicates there is a less expensive simpler version, and I didn't find one. There use to be, not any more. And complicated - sometimes the software took me in circles. I guess I wasn't meant to enter that information, so I didn't; then I could move forward. Seems counter-intuitive. But Okay.
Date published: 2021-05-15
All TurboTax® Offerings Reviews - Page 918