TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was pretty great! Questions were answered easily enough once I got the jist of navigating the system.
Date published: 2021-05-16
Rated 3 out of 5 by from I like Turbo Tax, but not on iPad I have used Turbo Tax for years on my main computer. Due to issues this year I did not. The format was uncomfortable and felt wrong. I couldn’t bring over past years even with pdf. I will return to using my computer and Turbo Tax next year. I do appreciate it was an option to use for filling.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent as Always! Easy to use, time efficient. Waks you through every possible scenario.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple - easy to use - peace of mind Experts called within minutes to hold my hand and help me feel better
Date published: 2021-05-16
Rated 4 out of 5 by from Good program but a bit buggy I have been using TurboTax for years without issue but this year was different. The program kept attempting to update but always failed. I finally determined that running the program as Administrator would allow the updates to succeed. This was not because of any help from Intuit; rather, it came from another user's experience. Evidently, more Q&A is required going forward
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is #1 I have used TurboTax for over a decade now and it has only gotten better. I used to use TaxCut and it was good but TurboTax was so much easier to use and I have never regretted the change. TurboTax is the best tax filing system I know!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 865
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Easy TurboTax is Very Easy to use and follow; Instructions are easy to follow
Date published: 2021-05-16
Rated 5 out of 5 by from SUPER EASY Very easy to use and able to finish in less time than going to CPA in person.
Date published: 2021-05-16
Rated 4 out of 5 by from Getting Taxes Right I feel TurboTax isn't as user friendly as it was a couple of years ago. I found maneuvering through the numerous pages tedious. The review process seemed inconsistent. One review without issued, followed shortly with a second review which identified s few issued. The HELP feature was frustrating. I tried searching for the location to calculate next years estimated tax payment. Wound up search screen by screen to find it. Once there I couldn't change the values calculated. Frustrating. I'll continue using TurboTax, but I hope it improves next year.
Date published: 2021-05-16
Rated 5 out of 5 by from Turbotax was easy to use! TurboTax was easy to use and walked me through each section so I understood what was needed to complete various sections.
Date published: 2021-05-16
Rated 4 out of 5 by from TurboTax was pretty great! Questions were answered easily enough once I got the jist of navigating the system.
Date published: 2021-05-16
Rated 3 out of 5 by from I like Turbo Tax, but not on iPad I have used Turbo Tax for years on my main computer. Due to issues this year I did not. The format was uncomfortable and felt wrong. I couldn’t bring over past years even with pdf. I will return to using my computer and Turbo Tax next year. I do appreciate it was an option to use for filling.
Date published: 2021-05-16
Rated 5 out of 5 by from Excellent as Always! Easy to use, time efficient. Waks you through every possible scenario.
Date published: 2021-05-16
Rated 5 out of 5 by from Simple - easy to use - peace of mind Experts called within minutes to hold my hand and help me feel better
Date published: 2021-05-16
Rated 4 out of 5 by from Good program but a bit buggy I have been using TurboTax for years without issue but this year was different. The program kept attempting to update but always failed. I finally determined that running the program as Administrator would allow the updates to succeed. This was not because of any help from Intuit; rather, it came from another user's experience. Evidently, more Q&A is required going forward
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is #1 I have used TurboTax for over a decade now and it has only gotten better. I used to use TaxCut and it was good but TurboTax was so much easier to use and I have never regretted the change. TurboTax is the best tax filing system I know!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 865