TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! The TurboTax is informative and very helpful in every stages.
Date published: 2021-05-17
Rated 3 out of 5 by from I have loved using TurboTax for many years (20?). TurboTax is great, except last year and this year it gave me fits with errors on a Schedule K-1. Error explanations difficult to understand and difficult to correct. Took a lot of my precious time.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! Easy to understand, excellent help feature, never fails to help me get my taxes done correctly and and on time!
Date published: 2021-05-17
Rated 2 out of 5 by from More Difficult than Previous Years I found the software much more difficult to navigate this year. New language that is not clear to the not tax smart person. I found it extremely frustrating to input information that was not able to be used for tax deduction purposes and that it was not clear until digging that it was a change to no longer be an allowable deduction this year. I also found it frustrating that when full deductions or credits were not allowable there was not a clear explanation why. As well as it was not always clear where to look in last years return for information that did not transfer over to this year.
Date published: 2021-05-17
Rated 3 out of 5 by from Product Glitchy This Year Product seemed glitchy this year. For some reason, it did not populate my 2019 inform correctly. Also, when hitting the back-button, the wrong screen was populated. Also, took a long time to download and install the app this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Thanks TurboTax I've always done my own taxes (some tax training and work experience) but I certainly like the option of having a live person to talk to if I cannot find answer to a question. jnc
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product!! Walked me through everything that I needed. Thank you!
Date published: 2021-05-17
Rated 4 out of 5 by from A Sturdy and Solid Tax Prep Program I've been using TurboTax for my taxes for over a decade now. I've found it to be a real time-saver.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Was not as challenging as I thought it would be. Easy to follow.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax simply the best!! I've tried other online tax services, but I always default back to Turbo.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 865
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is Awesome! The TurboTax is informative and very helpful in every stages.
Date published: 2021-05-17
Rated 3 out of 5 by from I have loved using TurboTax for many years (20?). TurboTax is great, except last year and this year it gave me fits with errors on a Schedule K-1. Error explanations difficult to understand and difficult to correct. Took a lot of my precious time.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Is Excellent! Easy to understand, excellent help feature, never fails to help me get my taxes done correctly and and on time!
Date published: 2021-05-17
Rated 2 out of 5 by from More Difficult than Previous Years I found the software much more difficult to navigate this year. New language that is not clear to the not tax smart person. I found it extremely frustrating to input information that was not able to be used for tax deduction purposes and that it was not clear until digging that it was a change to no longer be an allowable deduction this year. I also found it frustrating that when full deductions or credits were not allowable there was not a clear explanation why. As well as it was not always clear where to look in last years return for information that did not transfer over to this year.
Date published: 2021-05-17
Rated 3 out of 5 by from Product Glitchy This Year Product seemed glitchy this year. For some reason, it did not populate my 2019 inform correctly. Also, when hitting the back-button, the wrong screen was populated. Also, took a long time to download and install the app this year.
Date published: 2021-05-17
Rated 5 out of 5 by from Thanks TurboTax I've always done my own taxes (some tax training and work experience) but I certainly like the option of having a live person to talk to if I cannot find answer to a question. jnc
Date published: 2021-05-17
Rated 5 out of 5 by from Great Product!! Walked me through everything that I needed. Thank you!
Date published: 2021-05-17
Rated 4 out of 5 by from A Sturdy and Solid Tax Prep Program I've been using TurboTax for my taxes for over a decade now. I've found it to be a real time-saver.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to use Was not as challenging as I thought it would be. Easy to follow.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax simply the best!! I've tried other online tax services, but I always default back to Turbo.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 865