TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Reliable tax software I have been using this software over 10 years, and really trustful for my tax filing work. It also getting more convenient due to it remembers my past filing information. This year, my foreign bank account fund reached to the level to report form 8938. I input my account, then added my wife's account under additional input page. But, I couldn't understand the meaning of menu clearly. It took several attempt to understand that it was only for additional account. At the beginning, I input my own account duplicated. Another issue was, to input "Schedule and Line" information for Form 8938. It was confusing, and took several attempts also.
Date published: 2021-02-27
Rated 5 out of 5 by from Less Painful Than I Thought We had a question and the live advisor helped us work through it. She was very helpful!
Date published: 2021-02-27
Rated 4 out of 5 by from This is year 7 I like you using Turbo tax and I continue coming back due to the protection they offer. I have never had a problem.
Date published: 2021-02-27
Rated 1 out of 5 by from Always finds a reason to force you to upgrade I just love being asked 35-40 times if I want to upgrade while im trying to slog through my taxes and then being forced to upgrade in order to e-file because of some certain tax situations. And I love having to backtrack through 50 different locations it saved some old tax forms from last year even tho one of the first things it did was "Delete" these old files from employers that I no longer worked for. A pleasure as always turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from This has been a GREAT experience! I have always used a CPA to handle my tax return. I was a little cautious in going with Turbo Tax but the process was very straight forward and easy step by step procedures to follow. I loved it!!!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was better when taxes were simpler When I only had a W2 for income, TurboTax worked great. But now that I have investments, stocks, self employment income and an employed regular job, it is clunky to get through all the information and forms. Also, every extra form of income means I have to pay more to TurboTax in order to have another tax filing form included. Thats the worst.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome An easy and safe way to do taxes. It was able to completed my taxes in about 20 minutes.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy I was scared to do it myself. there were a lot of helpful tips and when I had a question I received a call fast and very helpful.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was awesome Very thorough and a massive amount of explanation when doing your Federal. Great and easy experience!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is good My experience was good. I look forward with using your services next year. Thanks
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Reliable tax software I have been using this software over 10 years, and really trustful for my tax filing work. It also getting more convenient due to it remembers my past filing information. This year, my foreign bank account fund reached to the level to report form 8938. I input my account, then added my wife's account under additional input page. But, I couldn't understand the meaning of menu clearly. It took several attempt to understand that it was only for additional account. At the beginning, I input my own account duplicated. Another issue was, to input "Schedule and Line" information for Form 8938. It was confusing, and took several attempts also.
Date published: 2021-02-27
Rated 5 out of 5 by from Less Painful Than I Thought We had a question and the live advisor helped us work through it. She was very helpful!
Date published: 2021-02-27
Rated 4 out of 5 by from This is year 7 I like you using Turbo tax and I continue coming back due to the protection they offer. I have never had a problem.
Date published: 2021-02-27
Rated 1 out of 5 by from Always finds a reason to force you to upgrade I just love being asked 35-40 times if I want to upgrade while im trying to slog through my taxes and then being forced to upgrade in order to e-file because of some certain tax situations. And I love having to backtrack through 50 different locations it saved some old tax forms from last year even tho one of the first things it did was "Delete" these old files from employers that I no longer worked for. A pleasure as always turbo tax.
Date published: 2021-02-27
Rated 5 out of 5 by from This has been a GREAT experience! I have always used a CPA to handle my tax return. I was a little cautious in going with Turbo Tax but the process was very straight forward and easy step by step procedures to follow. I loved it!!!!
Date published: 2021-02-27
Rated 3 out of 5 by from It was better when taxes were simpler When I only had a W2 for income, TurboTax worked great. But now that I have investments, stocks, self employment income and an employed regular job, it is clunky to get through all the information and forms. Also, every extra form of income means I have to pay more to TurboTax in order to have another tax filing form included. Thats the worst.
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo Tax is Awesome An easy and safe way to do taxes. It was able to completed my taxes in about 20 minutes.
Date published: 2021-02-27
Rated 5 out of 5 by from Easy I was scared to do it myself. there were a lot of helpful tips and when I had a question I received a call fast and very helpful.
Date published: 2021-02-27
Rated 4 out of 5 by from TurboTax was awesome Very thorough and a massive amount of explanation when doing your Federal. Great and easy experience!
Date published: 2021-02-27
Rated 5 out of 5 by from Turbo is good My experience was good. I look forward with using your services next year. Thanks
Date published: 2021-02-27
All TurboTax® Offerings Reviews - Page 854