TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Janine is awesome Janine was very helpful, diligent, and charismatic!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy!! This was my first time using the app, and it will now be the way I do it. It was so easy, everything uploaded so easily and any issues or questions there were easy ways to find solutions.
Date published: 2021-05-16
Rated 3 out of 5 by from Getting more expensive I though I would get one state free but was charged 50 bucks for one state on top of 200 for small business. Have been using TurboTax for 10+ years and have always been reasonable, may have to shop next year.
Date published: 2021-05-16
Rated 4 out of 5 by from liked it did my taxes by myself for the first time--easy and not stressful
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good and easy to follow. I will use it next year.
Date published: 2021-05-16
Rated 2 out of 5 by from Wish they'd stop the upsell attempts I've used TurboTax for years. They are getting more and more expensive...I mean to file a return with NO ITEMIZED DEDUCTIONS for $60 for Federal and $50 for State is really just getting ridiculous! NOT to mention the incessant up sell attempts at the most basic of filings is just too much! PLEASE stop TurboTax - you're getting out of control.
Date published: 2021-05-16
Rated 4 out of 5 by from Great product, but still a few confusing areas Great tax filing product, but still a few confusing areas when answering questions. References to Schedule-A data, info from a previous tax return, and not always a smooth transition from topic to topic. Several deductions were by-passed during the "step-by-step" process. I had to go back to the itemized list of topics to find what I needed and complete it from there. Also, 2020 did not allow me to transfer my data from last year's return. I had to re-enter my personal info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! EZ to use. Explained the process step by step. Made it easy.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is quick, easy to use and reassuring Did not engage live but thought about it. Each portion was so reassuring that I really felt comfortable each step of the way.
Date published: 2021-05-16
Rated 5 out of 5 by from Continues to be the best! I've used TurboTax for a number of years now and from the ease of the interface to the quality of the advice and information, it remains the best!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 854
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Janine is awesome Janine was very helpful, diligent, and charismatic!
Date published: 2021-05-16
Rated 5 out of 5 by from So Easy!! This was my first time using the app, and it will now be the way I do it. It was so easy, everything uploaded so easily and any issues or questions there were easy ways to find solutions.
Date published: 2021-05-16
Rated 3 out of 5 by from Getting more expensive I though I would get one state free but was charged 50 bucks for one state on top of 200 for small business. Have been using TurboTax for 10+ years and have always been reasonable, may have to shop next year.
Date published: 2021-05-16
Rated 4 out of 5 by from liked it did my taxes by myself for the first time--easy and not stressful
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is very good TurboTax is very good and easy to follow. I will use it next year.
Date published: 2021-05-16
Rated 2 out of 5 by from Wish they'd stop the upsell attempts I've used TurboTax for years. They are getting more and more expensive...I mean to file a return with NO ITEMIZED DEDUCTIONS for $60 for Federal and $50 for State is really just getting ridiculous! NOT to mention the incessant up sell attempts at the most basic of filings is just too much! PLEASE stop TurboTax - you're getting out of control.
Date published: 2021-05-16
Rated 4 out of 5 by from Great product, but still a few confusing areas Great tax filing product, but still a few confusing areas when answering questions. References to Schedule-A data, info from a previous tax return, and not always a smooth transition from topic to topic. Several deductions were by-passed during the "step-by-step" process. I had to go back to the itemized list of topics to find what I needed and complete it from there. Also, 2020 did not allow me to transfer my data from last year's return. I had to re-enter my personal info.
Date published: 2021-05-16
Rated 5 out of 5 by from TurboTax is great! EZ to use. Explained the process step by step. Made it easy.
Date published: 2021-05-16
Rated 4 out of 5 by from Turbo Tax is quick, easy to use and reassuring Did not engage live but thought about it. Each portion was so reassuring that I really felt comfortable each step of the way.
Date published: 2021-05-16
Rated 5 out of 5 by from Continues to be the best! I've used TurboTax for a number of years now and from the ease of the interface to the quality of the advice and information, it remains the best!
Date published: 2021-05-16
All TurboTax® Offerings Reviews - Page 854