TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Awesome!! Simple and quick very up to date on the tax laws. Love it!!
Date published: 2022-04-19
Rated 1 out of 5 by from i will not be using turbo tax again this is not user frindely my return has been rejected 12 times over form 8862. Called and they deleted the form, still did not help. Called again the wait time is 55 min. I will not be a returning customer not will i be referring any one to go thru turbo tax.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax Business I used this product to file tax returns for my children's trust. After submitting via e-file I received a rejection notification. Turbo-Tax / Intuit help guided me to the efile help desk. However they only help professional tax preparers. I could find no additional help from turbo tax despite searching the desktop program and online resources for hours. TurboTax ended up being no help at all. In the end I missed the filing deadline which will end up costing me even more than the $170 that was wasted with this program. TurboTax works great, when it works. Apparently you are on your own if things don't go as planned. Very disappointed.
Date published: 2022-04-19
Rated 5 out of 5 by from I LOVE TurboTax I only had to use the Free version this time. But, I had to file in 3 states. TurboTax made it so easy!
Date published: 2022-04-19
Rated 5 out of 5 by from It's Great Does what I need at a reasonable cost. Except for the new refund processing charge.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Use! Very easy to follow and fill out. Was able to quickly go through the wizards and enter my data.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax gets the job Done! Turbo tax was very helpful and the agent was patient with the client ... and very professional .
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful Very easy and helpful walked me through step by step and when it was rejected I was informed right away so I could fix it
Date published: 2022-04-19
Rated 5 out of 5 by from Happy Again Easy to use, affordable and intuitive. Very happy to use TurboTax again this year.
Date published: 2022-04-19
Rated 3 out of 5 by from Some problems using the program. Am hard of hearin I had problems signing in. I have trouble using my phone and that may be the problem.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 854
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome!! Simple and quick very up to date on the tax laws. Love it!!
Date published: 2022-04-19
Rated 1 out of 5 by from i will not be using turbo tax again this is not user frindely my return has been rejected 12 times over form 8862. Called and they deleted the form, still did not help. Called again the wait time is 55 min. I will not be a returning customer not will i be referring any one to go thru turbo tax.
Date published: 2022-04-19
Rated 1 out of 5 by from Turbo Tax Business I used this product to file tax returns for my children's trust. After submitting via e-file I received a rejection notification. Turbo-Tax / Intuit help guided me to the efile help desk. However they only help professional tax preparers. I could find no additional help from turbo tax despite searching the desktop program and online resources for hours. TurboTax ended up being no help at all. In the end I missed the filing deadline which will end up costing me even more than the $170 that was wasted with this program. TurboTax works great, when it works. Apparently you are on your own if things don't go as planned. Very disappointed.
Date published: 2022-04-19
Rated 5 out of 5 by from I LOVE TurboTax I only had to use the Free version this time. But, I had to file in 3 states. TurboTax made it so easy!
Date published: 2022-04-19
Rated 5 out of 5 by from It's Great Does what I need at a reasonable cost. Except for the new refund processing charge.
Date published: 2022-04-19
Rated 5 out of 5 by from Easy to Use! Very easy to follow and fill out. Was able to quickly go through the wizards and enter my data.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax gets the job Done! Turbo tax was very helpful and the agent was patient with the client ... and very professional .
Date published: 2022-04-19
Rated 5 out of 5 by from Very helpful Very easy and helpful walked me through step by step and when it was rejected I was informed right away so I could fix it
Date published: 2022-04-19
Rated 5 out of 5 by from Happy Again Easy to use, affordable and intuitive. Very happy to use TurboTax again this year.
Date published: 2022-04-19
Rated 3 out of 5 by from Some problems using the program. Am hard of hearin I had problems signing in. I have trouble using my phone and that may be the problem.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 854