TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TURBO TAX IS PERFECT This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by from You guys are incredible The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is amazing! Turbotax was even fun to do! i didn't even have to think. outstanding.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY TO USE! Submitted initially with errors, couldn't figure out what I did incorrectly, A representative guided me through the correction.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo was great It helped a lot glad i had the chance to use it thank you
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use first time doing my own taxes and turbo tax made this really easy to do
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible and Incompetent Tried to use TurboTax free for my minor daughter's simple return. It kept giving us an error message stating that we needed to upgrade. This is a blatant lie as all my daughter has is one W-2 and no special circumstances. Then I paid to use TurboTax for my own return. It was rejected by both Federal and State for an incorrect AGI from my previous year's return. I just checked the IRS website and my previous year's return has been process and the AGI was correct as entered. This will absolutely be my last year using TurboTax.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 851
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBO TAX IS PERFECT This was easy to use. Explained all details. Imported my investment forms, help me when tax was rejected (I forgot I did receive a form) fixed it right up. thanks so much.
Date published: 2022-04-19
Rated 5 out of 5 by from You guys are incredible The TurboTax customer service were incredible. I talked to Jamie who helped me with my failed return
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax Was Super Easy This was my first time using TurboTax for my taxes and it was super easy to do. Not messy, no fuss, but super doper easy! Highly recommend TurboTax to work on your taxes. Will use again!
Date published: 2022-04-19
Rated 4 out of 5 by from All good except new MA form 63D-ELT I was sailing along completing the return for my sister's Special Needs Trust but at the end, after TTB said everything was good to go, the software got hung up when trying to file. It kept asking me to go back to the MA state return and "add information" that was deemed to be missing. There was no explanation of the new excise tax implemented in 2021 for non-resident trusts, which is unusual for TurboTax. I had to do an internet search when I realized that was what was preventing the submission of the e-file. I finally answered all the questions just right for the state return to be deemed acceptable for submission.
Date published: 2022-04-19
Rated 5 out of 5 by from perfect tool very easy to use, perfect tool for us Thank you so much
Date published: 2022-04-19
Rated 5 out of 5 by from turbotax is amazing! Turbotax was even fun to do! i didn't even have to think. outstanding.
Date published: 2022-04-19
Rated 5 out of 5 by from EASY TO USE! Submitted initially with errors, couldn't figure out what I did incorrectly, A representative guided me through the correction.
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo was great It helped a lot glad i had the chance to use it thank you
Date published: 2022-04-19
Rated 5 out of 5 by from easy to use first time doing my own taxes and turbo tax made this really easy to do
Date published: 2022-04-19
Rated 1 out of 5 by from Terrible and Incompetent Tried to use TurboTax free for my minor daughter's simple return. It kept giving us an error message stating that we needed to upgrade. This is a blatant lie as all my daughter has is one W-2 and no special circumstances. Then I paid to use TurboTax for my own return. It was rejected by both Federal and State for an incorrect AGI from my previous year's return. I just checked the IRS website and my previous year's return has been process and the AGI was correct as entered. This will absolutely be my last year using TurboTax.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 851