TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from THEY MAKE TAXES SIMPLE LOVE IT!!! You have professional, competent, and knowledgeable workers. Great customer service, I spoke to two, and they gave me help, reduced my stress, and got the problem solved.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome great ive used turbo tax for 10 plus years i recommend it to everyone
Date published: 2021-05-17
Rated 4 out of 5 by from Ease of filing taxes The software is easy to use, and the availability of the software updates are checked each time you access the application.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using Turbo Tax for at least 15 years The only problem is that I am a procrastinator and Turbo Tax encourages me to wait till the last minute to do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is okay. I have used this product for many many years to file schedule C returns. It has been great. Now I'm retired and tried the free product since my income is very small. It's just okay. I would be happy to pay a small price to have something better.
Date published: 2021-05-17
Rated 2 out of 5 by from Worse each year This year, TY 2020, it seems unless you type the exact thing you are looking for, TurboTax won't give you the shortcut to that thing. For example if you type SEP IRA Contribution there is no shortcut because it has to be "Contributions" plural. Similarly Schedule B is Sch B. And if you are looking for Household Employee, good luck. How can modern software that so many people rely on be so awful, and getting worse? And bugs that were around last year (e.g. mortgage interest if you have refinanced and have more than one lender's form) are still not fixed.
Date published: 2021-05-17
Rated 4 out of 5 by from I used turbo tax for the first time this year! I used Turbo tax for the first time this. Overall it was a great experience, however, I hit a bug with my state taxes that I could only work around by switching which schedule I used on the fed taxes. It would have been better if there was an option on the state tax to just "file the form as it is" as it was correct, but TT kept making me review it.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax fees are misleading and excessive Turbo tax is no longer a value and needs to explain the fees in their marketing material.
Date published: 2021-05-17
Rated 5 out of 5 by from IT HELPS IT HELP ME ALOT SSSSSS IT IT WWW2WWWWWWWWWWWWWWWWW
Date published: 2021-05-17
Rated 3 out of 5 by from Keeps getting more difficult More expensive, and harder to use. Bad combo. Nagged to upgrade at least 5 times. And the process now includes 3rd party fees that almost double the cost. Money is being used to stop IRS based confirmation filing which is easier and cheaper option for the majority of Americans.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 847
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from THEY MAKE TAXES SIMPLE LOVE IT!!! You have professional, competent, and knowledgeable workers. Great customer service, I spoke to two, and they gave me help, reduced my stress, and got the problem solved.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome great ive used turbo tax for 10 plus years i recommend it to everyone
Date published: 2021-05-17
Rated 4 out of 5 by from Ease of filing taxes The software is easy to use, and the availability of the software updates are checked each time you access the application.
Date published: 2021-05-17
Rated 5 out of 5 by from Been using Turbo Tax for at least 15 years The only problem is that I am a procrastinator and Turbo Tax encourages me to wait till the last minute to do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from TurboTax is okay. I have used this product for many many years to file schedule C returns. It has been great. Now I'm retired and tried the free product since my income is very small. It's just okay. I would be happy to pay a small price to have something better.
Date published: 2021-05-17
Rated 2 out of 5 by from Worse each year This year, TY 2020, it seems unless you type the exact thing you are looking for, TurboTax won't give you the shortcut to that thing. For example if you type SEP IRA Contribution there is no shortcut because it has to be "Contributions" plural. Similarly Schedule B is Sch B. And if you are looking for Household Employee, good luck. How can modern software that so many people rely on be so awful, and getting worse? And bugs that were around last year (e.g. mortgage interest if you have refinanced and have more than one lender's form) are still not fixed.
Date published: 2021-05-17
Rated 4 out of 5 by from I used turbo tax for the first time this year! I used Turbo tax for the first time this. Overall it was a great experience, however, I hit a bug with my state taxes that I could only work around by switching which schedule I used on the fed taxes. It would have been better if there was an option on the state tax to just "file the form as it is" as it was correct, but TT kept making me review it.
Date published: 2021-05-17
Rated 1 out of 5 by from Turbo Tax fees are misleading and excessive Turbo tax is no longer a value and needs to explain the fees in their marketing material.
Date published: 2021-05-17
Rated 5 out of 5 by from IT HELPS IT HELP ME ALOT SSSSSS IT IT WWW2WWWWWWWWWWWWWWWWW
Date published: 2021-05-17
Rated 3 out of 5 by from Keeps getting more difficult More expensive, and harder to use. Bad combo. Nagged to upgrade at least 5 times. And the process now includes 3rd party fees that almost double the cost. Money is being used to stop IRS based confirmation filing which is easier and cheaper option for the majority of Americans.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 847