TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is really free and excellent wow It did what it says it would do what else can be said
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME Clear and explicit i like it, i recommend it to others
Date published: 2021-03-13
Rated 5 out of 5 by from SIMPLE SIMPLE AND EASY TO FOLLOW, RECOMMENDED TO EVERYTONE
Date published: 2021-03-13
Rated 3 out of 5 by from Bummer I have always used turbo tax when I started doing my own taxes. Never had a problem until this year. I had finished EVERYTHING on my taxes; confirmed all the info; followed all the instructions; and e-filed. Then I printed a copy of he whole thing. I waited patiently forever and never received the confirmation that it had been accepted by the irs and mo state. Being nervous, I reviewed what I had and found that it was never e-filed. Even though I had printed everything which assured me that I had e-filed successfully. So low and behold I had to e-file it all over again. I am not happ!
Date published: 2021-03-13
Rated 5 out of 5 by from DIRECTOR OF ENGINEERING it was easy and the help was great I will use it again next year
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made my filing experience super easy for my first time filing myself. Thank you Turbo Tax!
Date published: 2021-03-13
Rated 1 out of 5 by from Hidden fees I have used turbo taxes for the past 8 years. I have always opted for the free version. This year, the free version would not allow me to file my taxes because I have an HSA. I have had an HSA for the previous two filing years and have filed with the free version with no problem. I finally decided to just do the upgrade as I thought it would be the next level at $30. That level was not enough. I had to upgrade to the $60 tier. Since it is getting late into the tax season and I simply do not have the time to research another way to do my taxes, I begrudgingly upgraded for $60. However, when I hit upgrade, I realize not only am I being charged the original $60, but I am being charged $50 for the state taxes as well, plus taxes. Sot his year I paid $116.99 for the very same service I have had for free for 8 years. I am very displeased and do plan on finding an alternate source to file my taxes next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great online help! I had several mistakes. The TurboTax live expert walked me through them. He was extremely helpful and patient. Even better that using an in person tax service.
Date published: 2021-03-13
Rated 5 out of 5 by from Excellent Experience I used Turbo Tax self employment, It allowed me to enter my taxes with ease
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is great! I have found Turbo Tax very easy to use. It is up to date of all the information I needed to complete our return. I will be using Turbo next year.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6454
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is really free and excellent wow It did what it says it would do what else can be said
Date published: 2021-03-13
Rated 5 out of 5 by from AWESOME Clear and explicit i like it, i recommend it to others
Date published: 2021-03-13
Rated 5 out of 5 by from SIMPLE SIMPLE AND EASY TO FOLLOW, RECOMMENDED TO EVERYTONE
Date published: 2021-03-13
Rated 3 out of 5 by from Bummer I have always used turbo tax when I started doing my own taxes. Never had a problem until this year. I had finished EVERYTHING on my taxes; confirmed all the info; followed all the instructions; and e-filed. Then I printed a copy of he whole thing. I waited patiently forever and never received the confirmation that it had been accepted by the irs and mo state. Being nervous, I reviewed what I had and found that it was never e-filed. Even though I had printed everything which assured me that I had e-filed successfully. So low and behold I had to e-file it all over again. I am not happ!
Date published: 2021-03-13
Rated 5 out of 5 by from DIRECTOR OF ENGINEERING it was easy and the help was great I will use it again next year
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is AMAZING Turbo Tax made my filing experience super easy for my first time filing myself. Thank you Turbo Tax!
Date published: 2021-03-13
Rated 1 out of 5 by from Hidden fees I have used turbo taxes for the past 8 years. I have always opted for the free version. This year, the free version would not allow me to file my taxes because I have an HSA. I have had an HSA for the previous two filing years and have filed with the free version with no problem. I finally decided to just do the upgrade as I thought it would be the next level at $30. That level was not enough. I had to upgrade to the $60 tier. Since it is getting late into the tax season and I simply do not have the time to research another way to do my taxes, I begrudgingly upgraded for $60. However, when I hit upgrade, I realize not only am I being charged the original $60, but I am being charged $50 for the state taxes as well, plus taxes. Sot his year I paid $116.99 for the very same service I have had for free for 8 years. I am very displeased and do plan on finding an alternate source to file my taxes next year.
Date published: 2021-03-13
Rated 5 out of 5 by from Great online help! I had several mistakes. The TurboTax live expert walked me through them. He was extremely helpful and patient. Even better that using an in person tax service.
Date published: 2021-03-13
Rated 5 out of 5 by from Excellent Experience I used Turbo Tax self employment, It allowed me to enter my taxes with ease
Date published: 2021-03-13
Rated 5 out of 5 by from Turbo Tax is great! I have found Turbo Tax very easy to use. It is up to date of all the information I needed to complete our return. I will be using Turbo next year.
Date published: 2021-03-13
All TurboTax® Offerings Reviews - Page 6454