TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from very user friendly as always always enjoy my experience with Turbo Tax -- will use again next year
Date published: 2021-04-28
Rated 5 out of 5 by from It does it all. I started out using Turbotax in 1979 with just the personal return copy. Advanced to the Home & Business in 1990 and have used it ever since then. I have never desired to use any other tax filing system. I have checked others out, but I would always use Turbotax. I love how it guides you through all areas that you need. It transfers your info from one year to the next saving time. It will download my info from every financial asset I use. They improve it every year. Just simply happy with Turbotax.
Date published: 2021-04-28
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is easy Love the way it pulls thru prior info and asks you questions
Date published: 2021-04-28
Rated 3 out of 5 by from Disappointing... I've been using TurboTax for years. This time, my whole tax experience was pretty bad, but the most confusing part was the State tax filing. For some crazy reason, I elected to obtain an actual C/D to help with my filing. I have no idea why I had to call a number for help. What the heck? And then, they sent you to a site that is not helpful at all !!! I will have to rethink the TurboTax (so called Deluxe) version in the future!!
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 6436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from very user friendly as always always enjoy my experience with Turbo Tax -- will use again next year
Date published: 2021-04-28
Rated 5 out of 5 by from It does it all. I started out using Turbotax in 1979 with just the personal return copy. Advanced to the Home & Business in 1990 and have used it ever since then. I have never desired to use any other tax filing system. I have checked others out, but I would always use Turbotax. I love how it guides you through all areas that you need. It transfers your info from one year to the next saving time. It will download my info from every financial asset I use. They improve it every year. Just simply happy with Turbotax.
Date published: 2021-04-28
Rated 5 out of 5 by from Very easy! TurboTax made it very easy to file my return, too many things in life are full of red tape and very frustrating
Date published: 2021-04-28
Rated 4 out of 5 by from turbo tax is great I love turbo tax of course. They make it very simple. however, may be too simple sometimes - it took me a while to figure out my HSA deductions, and why it was that number. I had to take a deep dive into the IRS and figure out it was form 8889 that they were using to come up with that particular number. this was not apparent even in the "help" section.
Date published: 2021-04-28
Rated 5 out of 5 by from So easy to use I love that you're guided on every page with helpful info of what and why you should put something down
Date published: 2021-04-28
Rated 5 out of 5 by from TurboTax Filing. Easy to use step by step and explanations clear to understand.
Date published: 2021-04-28
Rated 5 out of 5 by from Love the Simplicity!!! It has always be an awesome experience using the Turbo Tax online services. It is very assuring and having peace of mind is everything!!!
Date published: 2021-04-28
Rated 4 out of 5 by from Estimated tax from last yr ignored Althoguh you know the est tax you calculated last year, you never asked that question whether I paid that in 4 instalments. You also have discouraging tone when I entered that manually. I use TurboTax for many years, sometime I use H&R. One lack of transparency is you do not show the calc details, the specific numbers step by step, of how you arrive at the final number. Calc details are not always easy to understand. Sometimes it is not all clear why you are asking certain questions.
Date published: 2021-04-28
Rated 5 out of 5 by from Turbotax is easy Love the way it pulls thru prior info and asks you questions
Date published: 2021-04-28
Rated 3 out of 5 by from Disappointing... I've been using TurboTax for years. This time, my whole tax experience was pretty bad, but the most confusing part was the State tax filing. For some crazy reason, I elected to obtain an actual C/D to help with my filing. I have no idea why I had to call a number for help. What the heck? And then, they sent you to a site that is not helpful at all !!! I will have to rethink the TurboTax (so called Deluxe) version in the future!!
Date published: 2021-04-28
All TurboTax® Offerings Reviews - Page 6436