TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by from Late Filing This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by from Love turbo tax I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by from Great Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
Rated 4 out of 5 by from Great tax service I had a very positive experience working with TurboTax experts during the whole process. I had a very complicated tax situation last year so it was great to have someone else help me through the process and all I had to do was answer questions and documentation. While the service is great, the platform was a little annoying to use at times with messaging and uploading documents or certain screens.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 638
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from customer service I was stuck on questions and within a minute David called me and quickly answer my questions and got my taxes done for 2021. Great and excellent customer service
Date published: 2022-05-11
Rated 5 out of 5 by from It alright I work with Sandra and she was very good at what she does also patient and calm.
Date published: 2022-05-11
Rated 5 out of 5 by from Late Filing This is the second time we used TurboTax, very user friendly
Date published: 2022-05-11
Rated 5 out of 5 by from Love turbo tax I love turbo tax and I will use it forever! The live service is incredible and such and amazing addition!!
Date published: 2022-05-11
Rated 5 out of 5 by from Great Good, easy, ,.....................................!!!!!!!!!!!!!!!!!
Date published: 2022-05-11
Rated 5 out of 5 by from Turbo Tax LiveJP Turbo tax was great California has great waves. Lookout for the sharks.
Date published: 2022-05-11
Rated 5 out of 5 by from good product Easy to use. Contacted Turbo Tax and they solved my problem.
Date published: 2022-05-11
Rated 1 out of 5 by from Nah I had to file an extension to have my taxes done with TurboTax. The website says it will walk you through everything but I found it very confusing when it transfers you to the payment website outside of TurboTax. I ended up overpaying a lot for an error I made in my multiple attempts to successfully file an extension. When it came to noting the overpayment in my filing it was completely left out. I had to go back and re-explain the situation. In talking to friends I found that accountants (not from TurboTax) take care of everything and they don't have to pay near as much as I did as a single filer. So I won't be doing my taxes with TurboTax going forward.
Date published: 2022-05-11
Rated 5 out of 5 by from Easy to use This was a fast and painless way to file. I recommend if you don't have an over-complicated income tax to process.
Date published: 2022-05-11
Rated 4 out of 5 by from Great tax service I had a very positive experience working with TurboTax experts during the whole process. I had a very complicated tax situation last year so it was great to have someone else help me through the process and all I had to do was answer questions and documentation. While the service is great, the platform was a little annoying to use at times with messaging and uploading documents or certain screens.
Date published: 2022-05-11
All TurboTax® Offerings Reviews - Page 638