TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from OUTSTANDING They have done my taxes for free last year and this year. Great company!!
Date published: 2021-03-14
Rated 4 out of 5 by from Good product I like the fact that I can start and stop working on my taxes at my convenience.
Date published: 2021-03-14
Rated 5 out of 5 by from Shaena (25 year experience) is amazing! Shaena (or Gina or Tina - CPA with 25 years experience) was so amazing! She helped me so much!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Helpful and convient Ive used Turbo Tax and its very helpful and convient
Date published: 2021-03-14
Rated 4 out of 5 by from TurboTax is really intuitive Not something to look forward to but this makes it a little easier
Date published: 2021-03-14
Rated 3 out of 5 by from MUCH WORSE THAN PRIOR YEARS 2020 VERSION DOES NOT HAVE THE "FORMS VIEW" WHERE YOU COULD CLICK ON A BOX AND IT WOULD TAKE YOU TO THE INPUT PAGE. ALSO, I WANTED TO CHANGE MY ESTIMATED TAXES FOR 2021 TO 110% OF MY 2020 TAXES AND COULD NOT FIND WHERE TO CHANGE THAT OPTION.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to understand.and use. I recommend it!!!
Date published: 2021-03-14
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6318
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from OUTSTANDING They have done my taxes for free last year and this year. Great company!!
Date published: 2021-03-14
Rated 4 out of 5 by from Good product I like the fact that I can start and stop working on my taxes at my convenience.
Date published: 2021-03-14
Rated 5 out of 5 by from Shaena (25 year experience) is amazing! Shaena (or Gina or Tina - CPA with 25 years experience) was so amazing! She helped me so much!!!!
Date published: 2021-03-14
Rated 4 out of 5 by from Helpful and convient Ive used Turbo Tax and its very helpful and convient
Date published: 2021-03-14
Rated 4 out of 5 by from TurboTax is really intuitive Not something to look forward to but this makes it a little easier
Date published: 2021-03-14
Rated 3 out of 5 by from MUCH WORSE THAN PRIOR YEARS 2020 VERSION DOES NOT HAVE THE "FORMS VIEW" WHERE YOU COULD CLICK ON A BOX AND IT WOULD TAKE YOU TO THE INPUT PAGE. ALSO, I WANTED TO CHANGE MY ESTIMATED TAXES FOR 2021 TO 110% OF MY 2020 TAXES AND COULD NOT FIND WHERE TO CHANGE THAT OPTION.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to understand.and use. I recommend it!!!
Date published: 2021-03-14
Rated 5 out of 5 by from The Live Tax Help was excellent I utilized the live tax help function to get help on my 1099-R's and the call saved me from making a larger error in my return!
Date published: 2021-03-14
Rated 1 out of 5 by from Relatively simple, up-sells and fees Required upgrades for basic investments. Constant attempts to upsell services.
Date published: 2021-03-14
Rated 1 out of 5 by from TurboTax is expensive I feel I have used this service in the past and felt like it was a good deal. This year at the end I had to pay about 150 dollars for an extremely basic tax return. I won't ever be using this service again. I figure to save myself over one hundred dollars it's worth it to spend more of my time taking care of it on my own. Until this is just like a 30 dollar fee or so again, I'll never return.
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6318