TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Very easy to use I made a simple mistake and filed it, but Turbo tax sent me an email right away. I was able to fix it and refile the tax within few minutes.
Date published: 2021-03-15
Rated 5 out of 5 by from Should Have Used It Before This my first year using TurboTax. Previously I always filed paper returns that I prepared myself. And paper returns were taking forever to be processed. Decided for TurboTax this year, initially to take advantage of e-file, but in the process see many other advantages of TurboTax. Will, no doubt, return next year.
Date published: 2021-03-15
Rated 1 out of 5 by from There is no seemlessness with the state products. I have three entities to file taxes for. First, it wouldn't accept my credit card to purchase the state software. So, I had to wait a half hour for a person to be on the line. Then, that person wasn't able to find the software, so they transferred me to someone else. That person was successful. Then, for some reason, after downloading the state file for one, when I started the second return it wasn't able to find that I had already downloaded the state return. So, I had to call again. This takes WAY too long for what otherwise should be a simple return.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy as heck to use I have never done my taxes before and didnt know how to. With turbo tax i was able to file all while still in bed
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is top notch!! Turbo tax is great. It can all be done from home and if you need help, customer support is right thee to help! I will be using turbo tax forever!
Date published: 2021-03-15
Rated 5 out of 5 by from Simple to use Took about 15 minutes and just a few questions i had to look up.
Date published: 2021-03-15
Rated 5 out of 5 by from awesome awesome awesome free free free free free free freee
Date published: 2021-03-15
Rated 3 out of 5 by from lack of transparancy they hide all additional related costs until the end...and surprise, you win...you get to pay more for the service..which in turn lessens your return...oh boy.
Date published: 2021-03-15
Rated 4 out of 5 by from TurboTax is good but not great. TurboTax is easy to use but it is hard to change things sometimes. This makes it good but not great. It is hard to find the control to print the documents and I never could figure out how to correct an old home phone number that had been carried over from a prior year's return. In an earlier version of TurboTax the tax filer could create a small spreadsheet to list multiple donations or gifts before uploading them into the program. It allowed the user to play a "what if" type scenario in multiple areas. This feature is gone.
Date published: 2021-03-15
Rated 5 out of 5 by from Very Easy and FAST! Clear, concise, will use again! The returns took a matter of minutes and provided easy to read explanations when something was unclear. Whoever wrote these prompts deserves a medal!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6189
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use I made a simple mistake and filed it, but Turbo tax sent me an email right away. I was able to fix it and refile the tax within few minutes.
Date published: 2021-03-15
Rated 5 out of 5 by from Should Have Used It Before This my first year using TurboTax. Previously I always filed paper returns that I prepared myself. And paper returns were taking forever to be processed. Decided for TurboTax this year, initially to take advantage of e-file, but in the process see many other advantages of TurboTax. Will, no doubt, return next year.
Date published: 2021-03-15
Rated 1 out of 5 by from There is no seemlessness with the state products. I have three entities to file taxes for. First, it wouldn't accept my credit card to purchase the state software. So, I had to wait a half hour for a person to be on the line. Then, that person wasn't able to find the software, so they transferred me to someone else. That person was successful. Then, for some reason, after downloading the state file for one, when I started the second return it wasn't able to find that I had already downloaded the state return. So, I had to call again. This takes WAY too long for what otherwise should be a simple return.
Date published: 2021-03-15
Rated 5 out of 5 by from Easy as heck to use I have never done my taxes before and didnt know how to. With turbo tax i was able to file all while still in bed
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo tax is top notch!! Turbo tax is great. It can all be done from home and if you need help, customer support is right thee to help! I will be using turbo tax forever!
Date published: 2021-03-15
Rated 5 out of 5 by from Simple to use Took about 15 minutes and just a few questions i had to look up.
Date published: 2021-03-15
Rated 5 out of 5 by from awesome awesome awesome free free free free free free freee
Date published: 2021-03-15
Rated 3 out of 5 by from lack of transparancy they hide all additional related costs until the end...and surprise, you win...you get to pay more for the service..which in turn lessens your return...oh boy.
Date published: 2021-03-15
Rated 4 out of 5 by from TurboTax is good but not great. TurboTax is easy to use but it is hard to change things sometimes. This makes it good but not great. It is hard to find the control to print the documents and I never could figure out how to correct an old home phone number that had been carried over from a prior year's return. In an earlier version of TurboTax the tax filer could create a small spreadsheet to list multiple donations or gifts before uploading them into the program. It allowed the user to play a "what if" type scenario in multiple areas. This feature is gone.
Date published: 2021-03-15
Rated 5 out of 5 by from Very Easy and FAST! Clear, concise, will use again! The returns took a matter of minutes and provided easy to read explanations when something was unclear. Whoever wrote these prompts deserves a medal!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6189