TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great Turbo Tax did the work for you. Was so easy and fast.
Date published: 2021-05-17
Rated 4 out of 5 by from Rip Off The fee $40 for paying your filling fee out of your refund is ridiculous.
Date published: 2021-05-17
Rated 5 out of 5 by from Great I did not speak to a turbo tax specialist, but the process was ok
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is Still Good But Not Stellar Anymore I am a long-time user (10+ years) of Intuit products, including TurboTax. I've always found the products to be superior to similar problems on the market. This year, though, I paid extra for the "LIVE ASSISTANCE" feature for the first time. It was a mistake. First, my preference is to CHAT rather than conduct business over the phone. I am hearing challenged; it is difficult for me when using a telephone. I spent nearly an hour on the phone trying to get a LIVE person - without success! I had questions about not being able to e-File my 2020 federal return for the first time, due to some glitch at the IRS. (The IRS kept rejecting my eFile for incorrect AGI - even though the IRS transcript showed the EXACT SAME AGI for 2019! Anyway, I was unable to reach someone at TurboTax to discuss this. I ended up PRINTING my return and will file it BY MAIL.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easiest way to file your taxes. Will use again next year
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Filing Software Takes the user through all the applicable tax situations and relevant info and helps get the best tax benefits conforming to IRS.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax have used Turbo Tax for 20 plus years and will continue to do so. Great Product Easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from So awesome, So easy anyone can do it. My first time and I can’t believe I was able to do it myself.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use and maximizes all credits. Very easy to use. Taxes are very intimidating and Turbo Tax makes it so simple. Definitely recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax service Always easy to use and obtain maximum deductions. Will use again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 597
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great Turbo Tax did the work for you. Was so easy and fast.
Date published: 2021-05-17
Rated 4 out of 5 by from Rip Off The fee $40 for paying your filling fee out of your refund is ridiculous.
Date published: 2021-05-17
Rated 5 out of 5 by from Great I did not speak to a turbo tax specialist, but the process was ok
Date published: 2021-05-17
Rated 3 out of 5 by from TurboTax is Still Good But Not Stellar Anymore I am a long-time user (10+ years) of Intuit products, including TurboTax. I've always found the products to be superior to similar problems on the market. This year, though, I paid extra for the "LIVE ASSISTANCE" feature for the first time. It was a mistake. First, my preference is to CHAT rather than conduct business over the phone. I am hearing challenged; it is difficult for me when using a telephone. I spent nearly an hour on the phone trying to get a LIVE person - without success! I had questions about not being able to e-File my 2020 federal return for the first time, due to some glitch at the IRS. (The IRS kept rejecting my eFile for incorrect AGI - even though the IRS transcript showed the EXACT SAME AGI for 2019! Anyway, I was unable to reach someone at TurboTax to discuss this. I ended up PRINTING my return and will file it BY MAIL.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Easiest way to file your taxes. Will use again next year
Date published: 2021-05-17
Rated 5 out of 5 by from Great Tax Filing Software Takes the user through all the applicable tax situations and relevant info and helps get the best tax benefits conforming to IRS.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax have used Turbo Tax for 20 plus years and will continue to do so. Great Product Easy to use
Date published: 2021-05-17
Rated 5 out of 5 by from So awesome, So easy anyone can do it. My first time and I can’t believe I was able to do it myself.
Date published: 2021-05-17
Rated 5 out of 5 by from Very easy to use and maximizes all credits. Very easy to use. Taxes are very intimidating and Turbo Tax makes it so simple. Definitely recommend!
Date published: 2021-05-17
Rated 5 out of 5 by from Great tax service Always easy to use and obtain maximum deductions. Will use again
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 597