TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 2 out of 5 by from Turbo Tax is no longer great! I do not need estimated tax vouchers and I can not remove them. Prior to this year removing them was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Excellent service Diana was very kind and so helpful on my questions love her assistance
Date published: 2021-03-31
Rated 5 out of 5 by from With ease Been using Turbo Tax for years. Easy to use and maximizes my return.
Date published: 2021-03-31
Rated 4 out of 5 by from this is the third year that i used Turbo tax I switched from H&R Block 4 years ago, at the suggestion of a friend, and I am so glad that I did. And now I call her a good friend
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use, effective, convenient. Can't say enough about how good this is! Using it every year from now on!
Date published: 2021-03-31
Rated 5 out of 5 by from comprehensive and consistent as usual The experience was very good as usual. I have confidence in the completeness of the return. There were some unclear points about how to handle the RMD money that was processed before the requirement to take it in 2020 was dropped. However, updates in the later versions of the software had comments added to make the required responses clearer in the situation. It would be nice to know what the actual deductible amounts are for the deductions section. For example, I know that deductible amount for medical expenses is adjusted. It is not clear if the amount shown in the summary is the total of expenses or the deductible amount. This information would help strategize expenses for next year if my total of deductions began to approach the standard deduction. In the current summary, it not totally clear how close the actual deductions are. It is still a bit odd see the changes that have been implemented in the 1040 SR. The extra calculations seem to be rather informal in structure. Of course, I have not completed non computerized paper form for maybe 25 years now. Maybe this is not relevant. However, when I contemplate completeness, it is hard to know if it is all there. However, I just trust the excellent history of TurboTax!!!
Date published: 2021-03-31
Rated 5 out of 5 by from Tarbotax is wonderful She is a very professional tax expert, We have been very satisfactory with her help. I would certainly recommend some one to take Turbotax, certainly next year for me.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to Follow Using the program is very easy, I would recommend anyone to use this format.
Date published: 2021-03-31
Rated 3 out of 5 by from it was a joy using your software loved how easy it was but did not enjoy the catch at the end with the drivers license
Date published: 2021-03-31
Rated 2 out of 5 by from Glitches My returns were rejected for lack of IP PIN #, but the TurboTax software never provided opportunity to enter it in the entire process--until after I returned to "fix" the return.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5640
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is no longer great! I do not need estimated tax vouchers and I can not remove them. Prior to this year removing them was easy.
Date published: 2021-03-31
Rated 5 out of 5 by from Excellent service Diana was very kind and so helpful on my questions love her assistance
Date published: 2021-03-31
Rated 5 out of 5 by from With ease Been using Turbo Tax for years. Easy to use and maximizes my return.
Date published: 2021-03-31
Rated 4 out of 5 by from this is the third year that i used Turbo tax I switched from H&R Block 4 years ago, at the suggestion of a friend, and I am so glad that I did. And now I call her a good friend
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax is Awesome Very easy to use, effective, convenient. Can't say enough about how good this is! Using it every year from now on!
Date published: 2021-03-31
Rated 5 out of 5 by from comprehensive and consistent as usual The experience was very good as usual. I have confidence in the completeness of the return. There were some unclear points about how to handle the RMD money that was processed before the requirement to take it in 2020 was dropped. However, updates in the later versions of the software had comments added to make the required responses clearer in the situation. It would be nice to know what the actual deductible amounts are for the deductions section. For example, I know that deductible amount for medical expenses is adjusted. It is not clear if the amount shown in the summary is the total of expenses or the deductible amount. This information would help strategize expenses for next year if my total of deductions began to approach the standard deduction. In the current summary, it not totally clear how close the actual deductions are. It is still a bit odd see the changes that have been implemented in the 1040 SR. The extra calculations seem to be rather informal in structure. Of course, I have not completed non computerized paper form for maybe 25 years now. Maybe this is not relevant. However, when I contemplate completeness, it is hard to know if it is all there. However, I just trust the excellent history of TurboTax!!!
Date published: 2021-03-31
Rated 5 out of 5 by from Tarbotax is wonderful She is a very professional tax expert, We have been very satisfactory with her help. I would certainly recommend some one to take Turbotax, certainly next year for me.
Date published: 2021-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to Follow Using the program is very easy, I would recommend anyone to use this format.
Date published: 2021-03-31
Rated 3 out of 5 by from it was a joy using your software loved how easy it was but did not enjoy the catch at the end with the drivers license
Date published: 2021-03-31
Rated 2 out of 5 by from Glitches My returns were rejected for lack of IP PIN #, but the TurboTax software never provided opportunity to enter it in the entire process--until after I returned to "fix" the return.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 5640