TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from TURBOTAX must make it easy to the benefit of user. Where it asks in the STATE section whether the retirement pensions (e.g. RSA from Alabama) and/or the IRA (e.g. TIAA CREF), TURBOTAX leads you to accepting the status-quo (default) such that it is STATE-taxable, as a result of which you get $1000s of red flag you owe; BOOM! Whereas it should be vice-versa such that if those items are STATE-taxable (most often they are NOT), then we users can enter "STATE-taxable." TURBOTAX must CHANGE this feature immediately not to cause migraine headaches of why and how come and what, as it did to me within the last 24 hours. Although you ask the necessary question afterwards, it ought to be other way around. Thanks for your sensitivity on this issue. I am sure I am not the only retiree who fell in this innocent trap. PS: I have been your customer since 2000(?) and never faced an issue of this sort before to my recollection!
Date published: 2022-03-02
Rated 4 out of 5 by from It was great It as a great experience and i enjoyed doing my taxes with turbotax
Date published: 2022-03-02
Rated 4 out of 5 by from Used for years and just keeps getting better I've been using Turbo Tax for years and it just keeps getting better. I like the way it automatically pulls in my W-2's and the prompts help me to figure out things I may have missed. I like how you can switch back and forth between forms and input screen, it helps to clarify things.
Date published: 2022-03-02
Rated 2 out of 5 by from Worried Two thing popped up during CA filing that I had no idea what to do. One was about Investment income....and gave 2 numbers in the question related to my return, and the other was about adjusted gross income. These applied to Forms that my CPA would never have submitted to the government.
Date published: 2022-03-02
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax "Walk Through" steps are great and gives me peace of mind. My only complaint is in Ohio State Tax prep; in payment options, it lists credit card payment as an option, but on the payment selection page credit card payment is not presented. Please fix for next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use and great Turbo tax is great and easy to use, been using it for years. i've never needed the live help but its nice to know its right there
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is the bomb very easy and they walk you thru step by step This was by far a great experience
Date published: 2022-03-02
Rated 3 out of 5 by from it was ok dont really understand taxes but it worked i hope!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is so easy They really do make it easy to file your taxes. Everything is step by step and they have explanations for any questions or decision you make.
Date published: 2022-03-02
Rated 5 out of 5 by from Wonderul experience Sarah was great and very helpful. I'm so thankful to have someone help me with my taxes
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5550
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TURBOTAX must make it easy to the benefit of user. Where it asks in the STATE section whether the retirement pensions (e.g. RSA from Alabama) and/or the IRA (e.g. TIAA CREF), TURBOTAX leads you to accepting the status-quo (default) such that it is STATE-taxable, as a result of which you get $1000s of red flag you owe; BOOM! Whereas it should be vice-versa such that if those items are STATE-taxable (most often they are NOT), then we users can enter "STATE-taxable." TURBOTAX must CHANGE this feature immediately not to cause migraine headaches of why and how come and what, as it did to me within the last 24 hours. Although you ask the necessary question afterwards, it ought to be other way around. Thanks for your sensitivity on this issue. I am sure I am not the only retiree who fell in this innocent trap. PS: I have been your customer since 2000(?) and never faced an issue of this sort before to my recollection!
Date published: 2022-03-02
Rated 4 out of 5 by from It was great It as a great experience and i enjoyed doing my taxes with turbotax
Date published: 2022-03-02
Rated 4 out of 5 by from Used for years and just keeps getting better I've been using Turbo Tax for years and it just keeps getting better. I like the way it automatically pulls in my W-2's and the prompts help me to figure out things I may have missed. I like how you can switch back and forth between forms and input screen, it helps to clarify things.
Date published: 2022-03-02
Rated 2 out of 5 by from Worried Two thing popped up during CA filing that I had no idea what to do. One was about Investment income....and gave 2 numbers in the question related to my return, and the other was about adjusted gross income. These applied to Forms that my CPA would never have submitted to the government.
Date published: 2022-03-02
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax "Walk Through" steps are great and gives me peace of mind. My only complaint is in Ohio State Tax prep; in payment options, it lists credit card payment as an option, but on the payment selection page credit card payment is not presented. Please fix for next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax is easy to use and great Turbo tax is great and easy to use, been using it for years. i've never needed the live help but its nice to know its right there
Date published: 2022-03-02
Rated 5 out of 5 by from turbo tax is the bomb very easy and they walk you thru step by step This was by far a great experience
Date published: 2022-03-02
Rated 3 out of 5 by from it was ok dont really understand taxes but it worked i hope!
Date published: 2022-03-02
Rated 5 out of 5 by from TurboTax is so easy They really do make it easy to file your taxes. Everything is step by step and they have explanations for any questions or decision you make.
Date published: 2022-03-02
Rated 5 out of 5 by from Wonderul experience Sarah was great and very helpful. I'm so thankful to have someone help me with my taxes
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5550