TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Great Great Yvonne answered questions in a timely fashion
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Ive been using turbo tax for many years and i love it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is awesome Very easy to use. 3rd time using this and I never have a problem
Date published: 2022-03-06
Rated 2 out of 5 by from Added fees after the fact My CPA was amazing and thorough with questions. However, my feedback is about the service fees. I originally called and was quoted around $200 then by the end of the call $300. Now that my taxes are completed, I went to check out and it’s up to $500+. I’ve been issuing Turbo Tax for years and will no longer be referring or using this service next tax season.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome for years!!! Like how Turbo responds and re reviews products. Great customer service too.
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy! It was nice having someone assist me with my taxes and someone i can ask questions to
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Great I've always used Turbo Tax for the past 12 years and had no issues.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is quick and easy! It took less than 15 minutes to complete my tax filing. I use Turbotax every year.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax = stress free Very user friendly and the live chat, Julia, was so helpful!
Date published: 2022-03-06
Rated 4 out of 5 by from Tried and true I have been using TurboTax since I first started doing my taxes years ago, and it was a long time favorite of my dad's. They are thorough and go thru all of the different credits and refunds you can get. I would give them 5 stars, except that if you use anything but the free version, they get you. First, they charge for their "Deluxe" or "Plus" products, and they ask you SEVERAL times throughout the filing process if you want to upgrade. THEN you find out that you have to pay ANOTHER charge to file for state taxes! But they will say you can pay for these fees "with your federal refund" and deduct it from your return... but not before charging you ANOTHER fee for what they call "Premium Services" and although it comes with some other features, you can't choose to NOT purchase these services! Your other option: don't efile, still pay for the original product and then print out and MAIL your return! So, if you don't want the hastle... or the LONG wait for the return via mail... you can pay AT LEAST $108! But THEN when you are going through the forms to sign, you find out that they CAN also charge you $30 for a "return fee" just in case your return doesn't end up paying for all the charges, and they CAN ALSO charge ANOTHER $30 for administration fees! BUT you won't find out until your filing is complete and your return on it's way, so they will give you an estimated return amount that is AT LEAST $200 less than your refund! So, like I said... great service, but the sneaky way to make $$ is a bit unnerving...
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great Great Yvonne answered questions in a timely fashion
Date published: 2022-03-06
Rated 5 out of 5 by from TURBO TAX IS AWESOME!!!! Ive been using turbo tax for many years and i love it.
Date published: 2022-03-06
Rated 5 out of 5 by from TurboTax is awesome Very easy to use. 3rd time using this and I never have a problem
Date published: 2022-03-06
Rated 2 out of 5 by from Added fees after the fact My CPA was amazing and thorough with questions. However, my feedback is about the service fees. I originally called and was quoted around $200 then by the end of the call $300. Now that my taxes are completed, I went to check out and it’s up to $500+. I’ve been issuing Turbo Tax for years and will no longer be referring or using this service next tax season.
Date published: 2022-03-06
Rated 5 out of 5 by from Awesome for years!!! Like how Turbo responds and re reviews products. Great customer service too.
Date published: 2022-03-06
Rated 5 out of 5 by from Quick and easy! It was nice having someone assist me with my taxes and someone i can ask questions to
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Great I've always used Turbo Tax for the past 12 years and had no issues.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbotax is quick and easy! It took less than 15 minutes to complete my tax filing. I use Turbotax every year.
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax = stress free Very user friendly and the live chat, Julia, was so helpful!
Date published: 2022-03-06
Rated 4 out of 5 by from Tried and true I have been using TurboTax since I first started doing my taxes years ago, and it was a long time favorite of my dad's. They are thorough and go thru all of the different credits and refunds you can get. I would give them 5 stars, except that if you use anything but the free version, they get you. First, they charge for their "Deluxe" or "Plus" products, and they ask you SEVERAL times throughout the filing process if you want to upgrade. THEN you find out that you have to pay ANOTHER charge to file for state taxes! But they will say you can pay for these fees "with your federal refund" and deduct it from your return... but not before charging you ANOTHER fee for what they call "Premium Services" and although it comes with some other features, you can't choose to NOT purchase these services! Your other option: don't efile, still pay for the original product and then print out and MAIL your return! So, if you don't want the hastle... or the LONG wait for the return via mail... you can pay AT LEAST $108! But THEN when you are going through the forms to sign, you find out that they CAN also charge you $30 for a "return fee" just in case your return doesn't end up paying for all the charges, and they CAN ALSO charge ANOTHER $30 for administration fees! BUT you won't find out until your filing is complete and your return on it's way, so they will give you an estimated return amount that is AT LEAST $200 less than your refund! So, like I said... great service, but the sneaky way to make $$ is a bit unnerving...
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5515