TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Ease of navigation tools This year's turbo tax is by far the best I have seen! The ease of navigation, the "how are you" check ins, and the step by step an "why" is AWESOME!!!
Date published: 2021-03-20
Rated 5 out of 5 by from service was fine After submitted a consutl request, which it state I would receive a call in 5 minutes but it actually too under 1 minute. Received help from a tax expert (Antoinette). She was pleasant.
Date published: 2021-03-20
Rated 5 out of 5 by from I really liked Turbo tax. I filed it for free. Turbo Tax pulled my information from previous years history. I need not type any of my w2. It just imported my details from W2. Above all, stimulus check refund checking was done Turbo tax automatically.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is still easy to use but there are issue This is an easy-to-use tool however, the constant push to upgrade so I pay more is irritating and unnecessary. Also, this year I had to add information about stocks earnings and was forced to upgrade to a $90 version just to fill in 3 numbers from my 1099. I practically earned pennies in stocks earnings last year but had to pay $90???? That is ridiculous.
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is amazing! Filing my taxes is a breeze. They make the process so simple.
Date published: 2021-03-20
Rated 3 out of 5 by from Filing & Direct Deposit Fees are a rip off In addition, college expenses & entry of tax form from colleges is not easy to use (not intuitive), instructions are weak.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Turbo tax gives great advice & info tips, they find every way to help with your tax deductions. I used someone else last year to do my taxes, will not make that mistake again.
Date published: 2021-03-20
Rated 4 out of 5 by from Make the font LARGER Every year (for years now) I've asked for the option to make the font LARGER. The older I get, the harder it is to work with your teeny tiny writing.
Date published: 2021-03-20
Rated 4 out of 5 by from Simple and thorough. My tax situation is very basic, making turbotax very easy to use and navigate through.
Date published: 2021-03-20
Rated 1 out of 5 by from Paid for Filing That Could Not Be Completed E-Filing failed. TurboTax charged $25 for the State Filing anyway and I was just out of luck with no other remedy. I had to mail my returns. I think I will try HR Block next year.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5462
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Ease of navigation tools This year's turbo tax is by far the best I have seen! The ease of navigation, the "how are you" check ins, and the step by step an "why" is AWESOME!!!
Date published: 2021-03-20
Rated 5 out of 5 by from service was fine After submitted a consutl request, which it state I would receive a call in 5 minutes but it actually too under 1 minute. Received help from a tax expert (Antoinette). She was pleasant.
Date published: 2021-03-20
Rated 5 out of 5 by from I really liked Turbo tax. I filed it for free. Turbo Tax pulled my information from previous years history. I need not type any of my w2. It just imported my details from W2. Above all, stimulus check refund checking was done Turbo tax automatically.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is still easy to use but there are issue This is an easy-to-use tool however, the constant push to upgrade so I pay more is irritating and unnecessary. Also, this year I had to add information about stocks earnings and was forced to upgrade to a $90 version just to fill in 3 numbers from my 1099. I practically earned pennies in stocks earnings last year but had to pay $90???? That is ridiculous.
Date published: 2021-03-20
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax is amazing! Filing my taxes is a breeze. They make the process so simple.
Date published: 2021-03-20
Rated 3 out of 5 by from Filing & Direct Deposit Fees are a rip off In addition, college expenses & entry of tax form from colleges is not easy to use (not intuitive), instructions are weak.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy to use. Turbo tax gives great advice & info tips, they find every way to help with your tax deductions. I used someone else last year to do my taxes, will not make that mistake again.
Date published: 2021-03-20
Rated 4 out of 5 by from Make the font LARGER Every year (for years now) I've asked for the option to make the font LARGER. The older I get, the harder it is to work with your teeny tiny writing.
Date published: 2021-03-20
Rated 4 out of 5 by from Simple and thorough. My tax situation is very basic, making turbotax very easy to use and navigate through.
Date published: 2021-03-20
Rated 1 out of 5 by from Paid for Filing That Could Not Be Completed E-Filing failed. TurboTax charged $25 for the State Filing anyway and I was just out of luck with no other remedy. I had to mail my returns. I think I will try HR Block next year.
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5462