TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 1 out of 5 by from Won't use again Simply put, i didn't realize i'd have to pay for my returns unlike previous years when it was free. It's also deceiving when you start the return process because it leads you to believe your return is a "simple" return. As you answer questions it changes from "simple" to no longer being considered "simple". I made a whopping 12,000 last year with no itemized deductions and yet paid $110 for both federal and state returns. What a joke Turbo Tax is now.
Date published: 2022-03-09
Rated 5 out of 5 by from Super User Friendly! Turbo tax was super helpful and the best part user friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from The best tax software ever!!! One fantastic piece of software. Just amazing! I look toward to seeing all the awesome updates and features in this product every year. Turbotax make doing taxes a cinch.
Date published: 2022-03-09
Rated 5 out of 5 by from love turbo tax easy to use, walks you through every step. many opportunities to review before filing
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo is awesome My experience was excellent and understanding helped me get my tax refund
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is great It is very simple to use and it's very quick to finish
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome Very thorough and easy to use. Kept to the point and prompted each response.
Date published: 2022-03-09
Rated 5 out of 5 by from Helpfull very good care , and uplifting personality, great job
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax is wonderful! Easy to follow with great explanations/clarification, if needed. Have been using Turbo Tax for many years and will continue!
Date published: 2022-03-09
Rated 1 out of 5 by from Terrible Experience - Won't use TT again!! I have been using Turbo Tax for over 30 years without any problems. This year, there was and continues to be a serious bug whereby Turbo Tax for Business (LLC) insists that there has been a change in ownership even though there wasn't one. I've looked online and many people have commented on this same problem. I called TT customer support in early January and was promised that Tech Support would have the bug fixed no later than February 4. So, TT support actually admitted that there was an issue!!! It's now March 8 and the problem is still there even after multiple updates. I typically can do the taxes in a few hours. But, it's taken me a week to finally get the forms completed -- only because I'm good at software (IT person) and was able to go through the "backdoor" and force the creation of K-1 worksheets to get around the ownership issue. I paid close to $130 for an Amazon download. Complete waste of money given the amount of work I had to do to finally get all of the many worksheets to reconcile. In addition to the K-1 worksheets, a number of other forms and information had to be manually adjusted to get partnership information correct -- ownership percentage, K-1s, 199-A, Depreciation, UBIA, to name a few.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Won't use again Simply put, i didn't realize i'd have to pay for my returns unlike previous years when it was free. It's also deceiving when you start the return process because it leads you to believe your return is a "simple" return. As you answer questions it changes from "simple" to no longer being considered "simple". I made a whopping 12,000 last year with no itemized deductions and yet paid $110 for both federal and state returns. What a joke Turbo Tax is now.
Date published: 2022-03-09
Rated 5 out of 5 by from Super User Friendly! Turbo tax was super helpful and the best part user friendly.
Date published: 2022-03-09
Rated 5 out of 5 by from The best tax software ever!!! One fantastic piece of software. Just amazing! I look toward to seeing all the awesome updates and features in this product every year. Turbotax make doing taxes a cinch.
Date published: 2022-03-09
Rated 5 out of 5 by from love turbo tax easy to use, walks you through every step. many opportunities to review before filing
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo is awesome My experience was excellent and understanding helped me get my tax refund
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is great It is very simple to use and it's very quick to finish
Date published: 2022-03-09
Rated 5 out of 5 by from Awesome Very thorough and easy to use. Kept to the point and prompted each response.
Date published: 2022-03-09
Rated 5 out of 5 by from Helpfull very good care , and uplifting personality, great job
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo Tax is wonderful! Easy to follow with great explanations/clarification, if needed. Have been using Turbo Tax for many years and will continue!
Date published: 2022-03-09
Rated 1 out of 5 by from Terrible Experience - Won't use TT again!! I have been using Turbo Tax for over 30 years without any problems. This year, there was and continues to be a serious bug whereby Turbo Tax for Business (LLC) insists that there has been a change in ownership even though there wasn't one. I've looked online and many people have commented on this same problem. I called TT customer support in early January and was promised that Tech Support would have the bug fixed no later than February 4. So, TT support actually admitted that there was an issue!!! It's now March 8 and the problem is still there even after multiple updates. I typically can do the taxes in a few hours. But, it's taken me a week to finally get the forms completed -- only because I'm good at software (IT person) and was able to go through the "backdoor" and force the creation of K-1 worksheets to get around the ownership issue. I paid close to $130 for an Amazon download. Complete waste of money given the amount of work I had to do to finally get all of the many worksheets to reconcile. In addition to the K-1 worksheets, a number of other forms and information had to be manually adjusted to get partnership information correct -- ownership percentage, K-1s, 199-A, Depreciation, UBIA, to name a few.
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5329