TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is my Superman Here I thought I owe taxes, but the tax expert found my mistakes and help me fixed them. Thank You so much.
Date published: 2021-03-25
Rated 1 out of 5 by from TurboTax Business is terrible, especially State I am using the program to prepare returns for a couple of trusts. The program is terrible. - Inability to import 1099 data from brokerage accounts is unacceptable. If it can be done on other TurboTax products (that cost less) why can't it be done on this one? - On State program (MA): - Could not delete previously entered beneficiaries. Only way to get rid of them was to delete ENTIRE state return and start over. When deleted them on Federal, the change did not carry through to State. Instead, State return still showed the beneficiaries and just changed their name to "Untitled". When you click on "Edit" to edit those beneficiaries, there should be a button to delete the beneficiary. - Data on trust distributions that were not required by the trust did not carry through properly from Federal to State. Hence Schedule IDD Line 8 was wrong, which meant IDD Line 10 was wrong, which meant Form 2 Part A line 17 was wrong, which meant taxes owed calculation was wrong.
Date published: 2021-03-25
Rated 5 out of 5 by from Understandable Answers for Tricky Tax Questions Turbo Tax has answers for every tax question! I love that when I'm confused about what taxes I need to pay for self-employment or regular employment, they have the information I need to understand it.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is incredible! The experts were so extremely helpful. They made sure to answer all of my questions big or small. They even stayed with me while I finished filing. I could not have done it without them.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is Awsome the experience was great very helpful the agent answered all my questions
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is easy to manage. Excellent!!! Great & easy/ I have great experience with Turbo Tax for many years.
Date published: 2021-03-25
Rated 5 out of 5 by from Amazingly easy amd fast loved it Very easy amd helpful felt like an expert myself. Would always recommend it.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy to Use Easy User friendly. I am not a computer nor numbers guy but this was easy to use with great help boxes
Date published: 2021-03-25
Rated 2 out of 5 by from Major Glitch--Though Did Taxes fine This Year's Turbo Tax had a major glitch which was preventable. For some functions to work, the screen resolution had to be reduced. Once I wasted time online and found an answer, the program worked fine. Totally inexcusable. The program should work--every time, all the time.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is getting better every year. Getting easier to use every year. Every thing is more direct and easier to understand.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5119
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is my Superman Here I thought I owe taxes, but the tax expert found my mistakes and help me fixed them. Thank You so much.
Date published: 2021-03-25
Rated 1 out of 5 by from TurboTax Business is terrible, especially State I am using the program to prepare returns for a couple of trusts. The program is terrible. - Inability to import 1099 data from brokerage accounts is unacceptable. If it can be done on other TurboTax products (that cost less) why can't it be done on this one? - On State program (MA): - Could not delete previously entered beneficiaries. Only way to get rid of them was to delete ENTIRE state return and start over. When deleted them on Federal, the change did not carry through to State. Instead, State return still showed the beneficiaries and just changed their name to "Untitled". When you click on "Edit" to edit those beneficiaries, there should be a button to delete the beneficiary. - Data on trust distributions that were not required by the trust did not carry through properly from Federal to State. Hence Schedule IDD Line 8 was wrong, which meant IDD Line 10 was wrong, which meant Form 2 Part A line 17 was wrong, which meant taxes owed calculation was wrong.
Date published: 2021-03-25
Rated 5 out of 5 by from Understandable Answers for Tricky Tax Questions Turbo Tax has answers for every tax question! I love that when I'm confused about what taxes I need to pay for self-employment or regular employment, they have the information I need to understand it.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbotax is incredible! The experts were so extremely helpful. They made sure to answer all of my questions big or small. They even stayed with me while I finished filing. I could not have done it without them.
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo tax is Awsome the experience was great very helpful the agent answered all my questions
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is easy to manage. Excellent!!! Great & easy/ I have great experience with Turbo Tax for many years.
Date published: 2021-03-25
Rated 5 out of 5 by from Amazingly easy amd fast loved it Very easy amd helpful felt like an expert myself. Would always recommend it.
Date published: 2021-03-25
Rated 5 out of 5 by from Easy to Use Easy User friendly. I am not a computer nor numbers guy but this was easy to use with great help boxes
Date published: 2021-03-25
Rated 2 out of 5 by from Major Glitch--Though Did Taxes fine This Year's Turbo Tax had a major glitch which was preventable. For some functions to work, the screen resolution had to be reduced. Once I wasted time online and found an answer, the program worked fine. Totally inexcusable. The program should work--every time, all the time.
Date published: 2021-03-25
Rated 5 out of 5 by from TurboTax is getting better every year. Getting easier to use every year. Every thing is more direct and easier to understand.
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5119