TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from GREAT I have used Turbotax every year sense 2017. And will use it again next year!!!
Date published: 2021-03-24
Rated 5 out of 5 by from 10th year with Turbo's excellent service Best support & the easiest self prep I have ever used.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Amazing Service I tried to it all on my own but decided I needed extra help. The Tax Live Expert I was assigned too, super nice and very helpful. She even helped me find extra savings. The cost was worth not having the stress of whether or not I was doing it all correctly. Everything was done within a few short days.
Date published: 2021-03-24
Rated 4 out of 5 by from Great tax pro, tech had flaws My tax professional, Guy, was great! He was super prompt and courteous, and he answered all of my questions. The only issue we had (both he and I) was that the TurboTax system had some hiccups that made both of our experiences more challenging. I know it as the first year of this offering so it's unsurprising that the tech had growing pains. I'd say if the tech had worked perfectly, I'd give this 6 stars if I could! The system not allowing us to move forward with completing the return added a pretty substantial amount of time to completing my taxes, though. Otherwise, I loved the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax Business has saved lots of my time. Automatically downloading company's QuickBooks Pro to Turbo Tax Business has never working for the last 5 year even did I intend to do so. Reciliation processes have been pretty difficult and also time consumption. I went through all questionnaire and did not see any screen for entering Estimated Taxes paid in 2020. Views on form showed after the last update two days ago.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo confusing I was expecting to pay the discounted deluxe cost of 40 or $50 but at the end it added more than that amount? Please explain that to me.
Date published: 2021-03-24
Rated 5 out of 5 by from I love Turbo Tax is easy to use and fast I love how easy it was too use but i had a little help with my taxes they help me with my issue i had.
Date published: 2021-03-24
Rated 4 out of 5 by from Saved me time, sometimes slower response time. I felt confident in my tax accountant's ability to calculate my return and file accurately. They were friendly and helpful and having them do it definitely saved me time. I would recommend it to others. Knowing that the response time can be delayed between messages sometimes over a day is something that could be improved but otherwise really great service!
Date published: 2021-03-24
Rated 5 out of 5 by from Just the best The forms were very easy to fill out. I did my taxes in 15 minutes. I will always use turbo tax.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is best of all !! Thank you for the opportunity of correcting the error on our return. You are the best !!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5076
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from GREAT I have used Turbotax every year sense 2017. And will use it again next year!!!
Date published: 2021-03-24
Rated 5 out of 5 by from 10th year with Turbo's excellent service Best support & the easiest self prep I have ever used.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax Amazing Service I tried to it all on my own but decided I needed extra help. The Tax Live Expert I was assigned too, super nice and very helpful. She even helped me find extra savings. The cost was worth not having the stress of whether or not I was doing it all correctly. Everything was done within a few short days.
Date published: 2021-03-24
Rated 4 out of 5 by from Great tax pro, tech had flaws My tax professional, Guy, was great! He was super prompt and courteous, and he answered all of my questions. The only issue we had (both he and I) was that the TurboTax system had some hiccups that made both of our experiences more challenging. I know it as the first year of this offering so it's unsurprising that the tech had growing pains. I'd say if the tech had worked perfectly, I'd give this 6 stars if I could! The system not allowing us to move forward with completing the return added a pretty substantial amount of time to completing my taxes, though. Otherwise, I loved the service!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax Business has saved lots of my time. Automatically downloading company's QuickBooks Pro to Turbo Tax Business has never working for the last 5 year even did I intend to do so. Reciliation processes have been pretty difficult and also time consumption. I went through all questionnaire and did not see any screen for entering Estimated Taxes paid in 2020. Views on form showed after the last update two days ago.
Date published: 2021-03-24
Rated 3 out of 5 by from Turbo confusing I was expecting to pay the discounted deluxe cost of 40 or $50 but at the end it added more than that amount? Please explain that to me.
Date published: 2021-03-24
Rated 5 out of 5 by from I love Turbo Tax is easy to use and fast I love how easy it was too use but i had a little help with my taxes they help me with my issue i had.
Date published: 2021-03-24
Rated 4 out of 5 by from Saved me time, sometimes slower response time. I felt confident in my tax accountant's ability to calculate my return and file accurately. They were friendly and helpful and having them do it definitely saved me time. I would recommend it to others. Knowing that the response time can be delayed between messages sometimes over a day is something that could be improved but otherwise really great service!
Date published: 2021-03-24
Rated 5 out of 5 by from Just the best The forms were very easy to fill out. I did my taxes in 15 minutes. I will always use turbo tax.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is best of all !! Thank you for the opportunity of correcting the error on our return. You are the best !!
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5076