TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from super easy was extremly easy to follow prompts, couldnt go wrong
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive! Hidden fees, extremely complicated and hard to navigate through
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax-preparer it was good. no complaints. simple and easy i had no complaints about their service. They helped me.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome Great.. Very simple and easy to go. I used to file may taxa in offices.. With TurboTax.. There is no need,,
Date published: 2021-05-17
Rated 5 out of 5 by from Works Perfectly Easy to use Fast filing Great Product I needed an additional six (6) characters, so here's a few extra.
Date published: 2021-05-17
Rated 5 out of 5 by from Last Minute Easy Not that you should wait till the very last minute ubt even for someone disorganized as me can get the few docs i need, plug the info in and 40 minutes later Federal and State Doen and filed.
Date published: 2021-05-17
Rated 4 out of 5 by from Gets the job done There is nothing more depressing than being told you don't qualify for this or that because you make x-amount of money. Can't wait for next year...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax This is my second year I have used Turbo Tax and I am satisfied once again.
Date published: 2021-05-17
Rated 2 out of 5 by from Several hiccups when filing 2020 taxes I've been using TurboTax for the last 10 years or more without issues but ran into several problems this year. Issue 1) After purchasing a new copy of TurboTax from Costco I was unable to license it online because the license was already registered. I purchased another copy from Costco and meanwhile worked with TurboTax to get a refund for the original purchase, which eventually came after several weeks. I was again unable to license the new copy of TurboTax from Costco but ended up using it to file taxes in the interest of meeting the tax deadline. Issue 2) Paid additional fees to file taxes electronically but filing was rejected, and there is lack of information / support as to why it is rejected. TurboTax states two reasons for it being rejected. Either the AGI from previous year is incorrect, or the Self-Select PIN from last year doesn't match. My AGI is correct. Regarding Self-Select PIN from last year, there is not way to recover this aside from calling IRS (good luck with that). Yet, the Self-Select PIN supposedly can be any random number aside from all zeros. I'm going to now mail my return and ask for a refund for electronically filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Comprehensive both initially and when i needed to refile due to IRS request
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 500
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from super easy was extremly easy to follow prompts, couldnt go wrong
Date published: 2021-05-17
Rated 1 out of 5 by from Too expensive! Hidden fees, extremely complicated and hard to navigate through
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax-preparer it was good. no complaints. simple and easy i had no complaints about their service. They helped me.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is awesome Great.. Very simple and easy to go. I used to file may taxa in offices.. With TurboTax.. There is no need,,
Date published: 2021-05-17
Rated 5 out of 5 by from Works Perfectly Easy to use Fast filing Great Product I needed an additional six (6) characters, so here's a few extra.
Date published: 2021-05-17
Rated 5 out of 5 by from Last Minute Easy Not that you should wait till the very last minute ubt even for someone disorganized as me can get the few docs i need, plug the info in and 40 minutes later Federal and State Doen and filed.
Date published: 2021-05-17
Rated 4 out of 5 by from Gets the job done There is nothing more depressing than being told you don't qualify for this or that because you make x-amount of money. Can't wait for next year...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax This is my second year I have used Turbo Tax and I am satisfied once again.
Date published: 2021-05-17
Rated 2 out of 5 by from Several hiccups when filing 2020 taxes I've been using TurboTax for the last 10 years or more without issues but ran into several problems this year. Issue 1) After purchasing a new copy of TurboTax from Costco I was unable to license it online because the license was already registered. I purchased another copy from Costco and meanwhile worked with TurboTax to get a refund for the original purchase, which eventually came after several weeks. I was again unable to license the new copy of TurboTax from Costco but ended up using it to file taxes in the interest of meeting the tax deadline. Issue 2) Paid additional fees to file taxes electronically but filing was rejected, and there is lack of information / support as to why it is rejected. TurboTax states two reasons for it being rejected. Either the AGI from previous year is incorrect, or the Self-Select PIN from last year doesn't match. My AGI is correct. Regarding Self-Select PIN from last year, there is not way to recover this aside from calling IRS (good luck with that). Yet, the Self-Select PIN supposedly can be any random number aside from all zeros. I'm going to now mail my return and ask for a refund for electronically filing.
Date published: 2021-05-17
Rated 5 out of 5 by from Great Comprehensive both initially and when i needed to refile due to IRS request
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 500