TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Love Turbotax! The pop up help when I used it really helped! Filing taxes was so easy.
Date published: 2021-03-27
Rated 4 out of 5 by from Easy to use! Very easy to use but it may time out on you and you will have to sign back in.
Date published: 2021-03-27
Rated 5 out of 5 by from excellent was good and will let everyone know how great you were to do my tax
Date published: 2021-03-27
Rated 4 out of 5 by from Helpful but Gets Pricey Quick! Very Helpful Information. Easy walk through processes. Sneaky upsales during process, would rather you just be honest and upfront about cost and fees for service.
Date published: 2021-03-27
Rated 5 out of 5 by from So easy Makes filing my taxes so easy every year. Once I finish I have no worries about having issues later.
Date published: 2021-03-27
Rated 5 out of 5 by from To be honest it was ease as 1,2,3 I completed the information myself by just following the instruction, I never had to ask for help.
Date published: 2021-03-27
Rated 5 out of 5 by from TURBOTAX QUICK AND EASY, MY MOM TAUGHT ME HOW TO DO MY TAXES USING TURBOTAX.
Date published: 2021-03-27
Rated 4 out of 5 by from Overall, worked well Just submitted my taxes... Overall, good experience... Federal info had help at every step; State forms, less so. Had question on passive loss for TRUST... person I spoke with friendly, but wasn't very knowledgeable for this topic... Biggest issue... Purchasing state software should cover cost of electronic filing for one state.... Had to pay $25 additional dollars if I didn't want to use paper mail in option.... in addition... if you want to just deduct $25 from your refund... you have "click of button" option but are charged an additional $40 "processing" fee. Otherwise, took another 10 minutes to exit software, login to Turbotax account and pay by credit care (for no additional fee). Poor decisions after working with software for hours... at last step when you're at the finish line to deal with this... leaves your customers with bad taste in mouth for no reason... Hoping you change policy next year...
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and efficient. This years taxes was defiantly a challenge! Turbo taxes did a great job for me.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax Filing is so EAAASSSYYYY I was super stressed about submitting my taxes this year with the stimulus and being on unemployment. TurboTax was easy to use, walked me through all my options and made difficult questions quick and easy to process.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4954
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Love Turbotax! The pop up help when I used it really helped! Filing taxes was so easy.
Date published: 2021-03-27
Rated 4 out of 5 by from Easy to use! Very easy to use but it may time out on you and you will have to sign back in.
Date published: 2021-03-27
Rated 5 out of 5 by from excellent was good and will let everyone know how great you were to do my tax
Date published: 2021-03-27
Rated 4 out of 5 by from Helpful but Gets Pricey Quick! Very Helpful Information. Easy walk through processes. Sneaky upsales during process, would rather you just be honest and upfront about cost and fees for service.
Date published: 2021-03-27
Rated 5 out of 5 by from So easy Makes filing my taxes so easy every year. Once I finish I have no worries about having issues later.
Date published: 2021-03-27
Rated 5 out of 5 by from To be honest it was ease as 1,2,3 I completed the information myself by just following the instruction, I never had to ask for help.
Date published: 2021-03-27
Rated 5 out of 5 by from TURBOTAX QUICK AND EASY, MY MOM TAUGHT ME HOW TO DO MY TAXES USING TURBOTAX.
Date published: 2021-03-27
Rated 4 out of 5 by from Overall, worked well Just submitted my taxes... Overall, good experience... Federal info had help at every step; State forms, less so. Had question on passive loss for TRUST... person I spoke with friendly, but wasn't very knowledgeable for this topic... Biggest issue... Purchasing state software should cover cost of electronic filing for one state.... Had to pay $25 additional dollars if I didn't want to use paper mail in option.... in addition... if you want to just deduct $25 from your refund... you have "click of button" option but are charged an additional $40 "processing" fee. Otherwise, took another 10 minutes to exit software, login to Turbotax account and pay by credit care (for no additional fee). Poor decisions after working with software for hours... at last step when you're at the finish line to deal with this... leaves your customers with bad taste in mouth for no reason... Hoping you change policy next year...
Date published: 2021-03-27
Rated 5 out of 5 by from Easy and efficient. This years taxes was defiantly a challenge! Turbo taxes did a great job for me.
Date published: 2021-03-27
Rated 5 out of 5 by from TurboTax Filing is so EAAASSSYYYY I was super stressed about submitting my taxes this year with the stimulus and being on unemployment. TurboTax was easy to use, walked me through all my options and made difficult questions quick and easy to process.
Date published: 2021-03-27
All TurboTax® Offerings Reviews - Page 4954