TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Excellent and Easy Very informative regarding the child tax credit. Thank you!
Date published: 2022-03-13
Rated 2 out of 5 by from It's not free! They say it's a free upgrade then charge you $400 then won't file your taxes unless you submit a review.
Date published: 2022-03-13
Rated 5 out of 5 by from good good appropriate adequate for filling nothing else to add to this
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax got me the most out of my return. It was simply amazing. Had two questions that I had issues with and the two people who helped me were amazing!
Date published: 2022-03-13
Rated 1 out of 5 by from Sucks big time I purchased the software so i can help a friend do her taxes and Turbo Tax created her 2020 taxes that were already filed and she paid for the state taxes!!!! again! she had used online Turbo tax for 2020 and got it Free Free but this year the unemployment is not free and they wanted 59 to do federal and 45 to do state! will call and complain about this loudly! now we have to do the taxes over again!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome love it Love the interface on the Turbo Tax Website very easy to use
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Customer Service100/10 Charmaine was excellent! Her patience and wisdom really fit in line with what I needed from a CPA. She was able to help me with all my tax questions and was always available for a phone call if we needed to talk about things in detail. She always recapped everything we talked about and I was always able to reference back at our messages. LOVED HER SERVICE!
Date published: 2022-03-13
Rated 2 out of 5 by from Turbo Tax is not great They do not warm you when there will be extra fees. for example choosing to pay for premier turbo tax with you federal refund. Then when it's time to review there is no button to click that you can change it.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is fast Was able to get prof help at a quick pace at a cheap price
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is my go to Easy to navigate the site. I love all the explanations if you are unsure about a section.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4940
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent and Easy Very informative regarding the child tax credit. Thank you!
Date published: 2022-03-13
Rated 2 out of 5 by from It's not free! They say it's a free upgrade then charge you $400 then won't file your taxes unless you submit a review.
Date published: 2022-03-13
Rated 5 out of 5 by from good good appropriate adequate for filling nothing else to add to this
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax got me the most out of my return. It was simply amazing. Had two questions that I had issues with and the two people who helped me were amazing!
Date published: 2022-03-13
Rated 1 out of 5 by from Sucks big time I purchased the software so i can help a friend do her taxes and Turbo Tax created her 2020 taxes that were already filed and she paid for the state taxes!!!! again! she had used online Turbo tax for 2020 and got it Free Free but this year the unemployment is not free and they wanted 59 to do federal and 45 to do state! will call and complain about this loudly! now we have to do the taxes over again!
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is Awesome love it Love the interface on the Turbo Tax Website very easy to use
Date published: 2022-03-13
Rated 5 out of 5 by from TurboTax Customer Service100/10 Charmaine was excellent! Her patience and wisdom really fit in line with what I needed from a CPA. She was able to help me with all my tax questions and was always available for a phone call if we needed to talk about things in detail. She always recapped everything we talked about and I was always able to reference back at our messages. LOVED HER SERVICE!
Date published: 2022-03-13
Rated 2 out of 5 by from Turbo Tax is not great They do not warm you when there will be extra fees. for example choosing to pay for premier turbo tax with you federal refund. Then when it's time to review there is no button to click that you can change it.
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo tax is fast Was able to get prof help at a quick pace at a cheap price
Date published: 2022-03-13
Rated 5 out of 5 by from Turbo Tax is my go to Easy to navigate the site. I love all the explanations if you are unsure about a section.
Date published: 2022-03-13
All TurboTax® Offerings Reviews - Page 4940