TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from IS EASY WITH TURBO TAX DOING MY TAX IS EASY BUT VERY EXPENSIVE. IT WOULD BE VERY GOOD IF YOU LOWERED THE PRICE AND SOME KIND OF GIFT FOR THOSE OF US WHO USE IT EVERY YEAR
Date published: 2022-03-15
Rated 3 out of 5 by from E-FILE RETURN REJECTED TWICE FOR WRONG 2020 AGI This is the third attempt to e-file. I am getting limited feedback from IRS thru the Turbo tax status that last year's AGI is rejected for being an incorrect matched to the IRS records. Last year's AGI is an automatic input in using Turbo Tax, no keying of that input was necessary in the original e-file. How could that be the error? Limited feedback is provided as to the problem to correct the issue. The AGI is used for security verification only. The AGI originally populated was correct as verified to the actual return, but it was rejected. Further insight is necessary, but no more detail provided. Therefore, I am left to guess as to a correct AGI number to use. I resubmitted using 2019 Amended AGI this time since it was processed last by the IRS in 2020. I am hoping this time it is accepted. I have used Turbo Tax over a decade and never have had an issue with this before. I am ok if it was my incorrect input, but it doesn't tell me that. I could be the IRS is using the last keyed AGI that it worked on from my Amended 2019 Return instead of the 2020 AGI that the program is asking for. There is No way to know what's at issue.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax live was great Turbotax live was great, i really enjoyed the experience.
Date published: 2022-03-15
Rated 4 out of 5 by from Problem with CD version Bought CD version which would not install. Had to install online.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax 2nd year I used them Ready to use this year I got upgraded to free full service
Date published: 2022-03-15
Rated 5 out of 5 by from LOVE TURBO TAX The ease of doing my taxes was great! I recommend the use of Turbo Tax!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax keeps getting easier and easier I love that the more years I use TurboTax, the faster it becomes to do my taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from I'm so grateful for TurboTax! I used the TurboTax Live Full Service Basic and had a great experience! The accountant I was assigned was responsive and answered all of my questions quickly. I felt very comfortable letting her review/file my taxes with her 20+ years of experience. This was the best experience I had filing taxes, and now I won't dread next year's tax season!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax was Fantastic...the staff was AWESOME! I worked mainly with Melinda, the Tax-Prep Assistant. She was very knowledgeable, Extremely friendly, and really knew the ins and out's of this program. I would not have gotten through is as quickly as I did without her. My Tax Expert truly is an "Expert!" This is the best tax filing experience I have ever had. No doubt about it - I will use the Live Full Service again next year, but every year thereafter!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a wonderful platform! Turbo Tax took all of the burden off of my shoulders for my most complicated tax year to date! Working with a dedicated tax expert through Turbo Tax's Full Service platform helped me tremedously!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4776
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from IS EASY WITH TURBO TAX DOING MY TAX IS EASY BUT VERY EXPENSIVE. IT WOULD BE VERY GOOD IF YOU LOWERED THE PRICE AND SOME KIND OF GIFT FOR THOSE OF US WHO USE IT EVERY YEAR
Date published: 2022-03-15
Rated 3 out of 5 by from E-FILE RETURN REJECTED TWICE FOR WRONG 2020 AGI This is the third attempt to e-file. I am getting limited feedback from IRS thru the Turbo tax status that last year's AGI is rejected for being an incorrect matched to the IRS records. Last year's AGI is an automatic input in using Turbo Tax, no keying of that input was necessary in the original e-file. How could that be the error? Limited feedback is provided as to the problem to correct the issue. The AGI is used for security verification only. The AGI originally populated was correct as verified to the actual return, but it was rejected. Further insight is necessary, but no more detail provided. Therefore, I am left to guess as to a correct AGI number to use. I resubmitted using 2019 Amended AGI this time since it was processed last by the IRS in 2020. I am hoping this time it is accepted. I have used Turbo Tax over a decade and never have had an issue with this before. I am ok if it was my incorrect input, but it doesn't tell me that. I could be the IRS is using the last keyed AGI that it worked on from my Amended 2019 Return instead of the 2020 AGI that the program is asking for. There is No way to know what's at issue.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax live was great Turbotax live was great, i really enjoyed the experience.
Date published: 2022-03-15
Rated 4 out of 5 by from Problem with CD version Bought CD version which would not install. Had to install online.
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo tax 2nd year I used them Ready to use this year I got upgraded to free full service
Date published: 2022-03-15
Rated 5 out of 5 by from LOVE TURBO TAX The ease of doing my taxes was great! I recommend the use of Turbo Tax!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbotax keeps getting easier and easier I love that the more years I use TurboTax, the faster it becomes to do my taxes.
Date published: 2022-03-15
Rated 5 out of 5 by from I'm so grateful for TurboTax! I used the TurboTax Live Full Service Basic and had a great experience! The accountant I was assigned was responsive and answered all of my questions quickly. I felt very comfortable letting her review/file my taxes with her 20+ years of experience. This was the best experience I had filing taxes, and now I won't dread next year's tax season!
Date published: 2022-03-15
Rated 5 out of 5 by from TurboTax was Fantastic...the staff was AWESOME! I worked mainly with Melinda, the Tax-Prep Assistant. She was very knowledgeable, Extremely friendly, and really knew the ins and out's of this program. I would not have gotten through is as quickly as I did without her. My Tax Expert truly is an "Expert!" This is the best tax filing experience I have ever had. No doubt about it - I will use the Live Full Service again next year, but every year thereafter!
Date published: 2022-03-15
Rated 5 out of 5 by from Turbo Tax is a wonderful platform! Turbo Tax took all of the burden off of my shoulders for my most complicated tax year to date! Working with a dedicated tax expert through Turbo Tax's Full Service platform helped me tremedously!
Date published: 2022-03-15
All TurboTax® Offerings Reviews - Page 4776