TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Turbo Tax sucked for 2020 I used TT in 2019 to generated tax forms. My forms and summary were printed and submitted by snail mail to IRS. I used same forms to obtain 2019 AIG for 2020 submission and IRS rejected 2 times. This required me to mail in taxes late.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is a life saver! Easy and very well formatted. I will definitely use it again next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy Filing the return with Turbo Tax was easy and quick
Date published: 2021-05-18
Rated 2 out of 5 by from to expensive keeps pressuring for upgrade it also keeps pressuring for itemized deduction it is not hard for me to know i dont have enough to go over the standard deduction. to expensive i dont know why i just dont go to a accoutant
Date published: 2021-05-18
Rated 5 out of 5 by from yes great, super, wow, yes, let's go, bang bang, hells ya
Date published: 2021-05-18
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy I've been utilizing Turbo Tax for quite a few years and have found them to be quite through. They keep abreast of all new tax revisions thereby enabling me to file my taxes successfully.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax User friendly......................................
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 455
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Turbo Tax sucked for 2020 I used TT in 2019 to generated tax forms. My forms and summary were printed and submitted by snail mail to IRS. I used same forms to obtain 2019 AIG for 2020 submission and IRS rejected 2 times. This required me to mail in taxes late.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is a life saver! Easy and very well formatted. I will definitely use it again next year.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Easy Filing the return with Turbo Tax was easy and quick
Date published: 2021-05-18
Rated 2 out of 5 by from to expensive keeps pressuring for upgrade it also keeps pressuring for itemized deduction it is not hard for me to know i dont have enough to go over the standard deduction. to expensive i dont know why i just dont go to a accoutant
Date published: 2021-05-18
Rated 5 out of 5 by from yes great, super, wow, yes, let's go, bang bang, hells ya
Date published: 2021-05-18
Rated 3 out of 5 by from Multiple mistakes in 2020 Multiple misspellings. Error in functionality...It kept asking me for the date of sale of my house, for Capital Gains filing. I did not sell my house!! It ultimately forced me to make up a date in order to allow me to file. I hope that this does not create a problem. I did not sell my house!!
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome i Idk I never talk to cause when my sons did they got nothing done
Date published: 2021-05-18
Rated 1 out of 5 by from Terrible customer service A certified CPA is cheaper, more personalized and more worthwhile: I reached out a couple of times after paying for the added feature and not needing it to see if I could change the program. Even with paying for the added service to have live help, you can't get live help. I will be looking for a CPA next year as it will be less expensive and I can get live help. Turbotax is a cheap software program whose only benefit was a live person and support in case of audit, but now you can't even get support for the most minor of questions, I can only imagine getting help when it is really needed.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax makes it easy I've been utilizing Turbo Tax for quite a few years and have found them to be quite through. They keep abreast of all new tax revisions thereby enabling me to file my taxes successfully.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax User friendly......................................
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 455