TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was great to talk to an expert when I got stuck It was very nice to talk on the phone with a tax expert when I got stuck on a difficult portion of my taxes. Rather than struggle for 2 hours on a tough area of my tax return, I would just request a call from a tax expert to quickly guide me through the process. 98% of the tax experts that I talked to were easy to talk to and I had full confidence in. There were two tax advisors that were a little confusing to me, but a vast majority were absolute pros. I'm glad I had the Turbo Tax live version available to me this year, because for the first time in my life, I do not think I could have done my taxes on my own this year.
Date published: 2021-03-31
Rated 2 out of 5 by from I cried! I wish that TurboTax used the same lingo as the actual tax forms or QuickBooks. My partners and I were all so confused and frustrated. It took us a few weeks to get everything in while having to learn new lingo! It was a mess. We hope that next year will go much better now that we have all the lingos written down.
Date published: 2021-03-31
Rated 5 out of 5 by from Super easy TurboTax easier than I thought ! Will use next year! Thanks
Date published: 2021-03-31
Rated 5 out of 5 by from WOW! Very easy and user friendly!!! I can't believe how easy it was using TurboTax!!!!
Date published: 2021-03-31
Rated 5 out of 5 by from worked well Product was easy to use as usual. all that I ever use
Date published: 2021-03-31
Rated 3 out of 5 by from All Perfect... Except Hidden Skip State Return Everything went smoothly except the page that explained how to skip your state return was incorrect. the only way to change this filing was by hitting Mail-in instead of e-file and then the skip option became available. Searching for this was a waste of time and very stressful. Punishment for filing free?
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Rocks! Easy and convenient filing while at home..........
Date published: 2021-03-31
Rated 5 out of 5 by from I am impressed every year at the ease of use! Someone does their homework on the back end of this program! Every year I am freshly impressed at added features and how the program incorporates all the changes our beloved bureaucrats bestow on us! The Talk to an Expert feature is worth every penny just in quality of sleep at night! Keep up the good work!
Date published: 2021-03-31
Rated 2 out of 5 by from Lacks detail, Software Download ALWAYS problematic TT business which is used for Trusts, does NOT explain the options necessary to fill in the information. It's down one rabbit hole, see what it does, back out, try the next rabbit hole, etc until you can make your best guess. Furthermore, as an advantage member where I automatically buy the software EVERY year, the email link does NOT take you to the correct place to download the software. Every year this is an issue and every year it becomes more difficult to find the download area. It isn't obvious.
Date published: 2021-03-31
Rated 2 out of 5 by from bad experience spent 4 hours entering 2020 info. needed one more form. booted the sytem to to do that, asked me if i wanted latest update, i said yes, all my 2020 info had been deleted. I've been using this software since 2007. called support after i spent 20 minutes trying to find the number and they were no help. had to start over.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4428
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was great to talk to an expert when I got stuck It was very nice to talk on the phone with a tax expert when I got stuck on a difficult portion of my taxes. Rather than struggle for 2 hours on a tough area of my tax return, I would just request a call from a tax expert to quickly guide me through the process. 98% of the tax experts that I talked to were easy to talk to and I had full confidence in. There were two tax advisors that were a little confusing to me, but a vast majority were absolute pros. I'm glad I had the Turbo Tax live version available to me this year, because for the first time in my life, I do not think I could have done my taxes on my own this year.
Date published: 2021-03-31
Rated 2 out of 5 by from I cried! I wish that TurboTax used the same lingo as the actual tax forms or QuickBooks. My partners and I were all so confused and frustrated. It took us a few weeks to get everything in while having to learn new lingo! It was a mess. We hope that next year will go much better now that we have all the lingos written down.
Date published: 2021-03-31
Rated 5 out of 5 by from Super easy TurboTax easier than I thought ! Will use next year! Thanks
Date published: 2021-03-31
Rated 5 out of 5 by from WOW! Very easy and user friendly!!! I can't believe how easy it was using TurboTax!!!!
Date published: 2021-03-31
Rated 5 out of 5 by from worked well Product was easy to use as usual. all that I ever use
Date published: 2021-03-31
Rated 3 out of 5 by from All Perfect... Except Hidden Skip State Return Everything went smoothly except the page that explained how to skip your state return was incorrect. the only way to change this filing was by hitting Mail-in instead of e-file and then the skip option became available. Searching for this was a waste of time and very stressful. Punishment for filing free?
Date published: 2021-03-31
Rated 5 out of 5 by from TurboTax Rocks! Easy and convenient filing while at home..........
Date published: 2021-03-31
Rated 5 out of 5 by from I am impressed every year at the ease of use! Someone does their homework on the back end of this program! Every year I am freshly impressed at added features and how the program incorporates all the changes our beloved bureaucrats bestow on us! The Talk to an Expert feature is worth every penny just in quality of sleep at night! Keep up the good work!
Date published: 2021-03-31
Rated 2 out of 5 by from Lacks detail, Software Download ALWAYS problematic TT business which is used for Trusts, does NOT explain the options necessary to fill in the information. It's down one rabbit hole, see what it does, back out, try the next rabbit hole, etc until you can make your best guess. Furthermore, as an advantage member where I automatically buy the software EVERY year, the email link does NOT take you to the correct place to download the software. Every year this is an issue and every year it becomes more difficult to find the download area. It isn't obvious.
Date published: 2021-03-31
Rated 2 out of 5 by from bad experience spent 4 hours entering 2020 info. needed one more form. booted the sytem to to do that, asked me if i wanted latest update, i said yes, all my 2020 info had been deleted. I've been using this software since 2007. called support after i spent 20 minutes trying to find the number and they were no help. had to start over.
Date published: 2021-03-31
All TurboTax® Offerings Reviews - Page 4428