TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 3 out of 5 by from Average My tax expert never really told me what type of documents to submit. it pretty much was all up to me. It would be great if the tax expert was to ask questions about different accounts that I might have. I could've done it myself or find someone else to do it for me. Turbo Tax experts are supposed to have a lot of experience but never ask questions that could help file taxes unless you bring it up.
Date published: 2022-03-23
Rated 5 out of 5 by from Great help in tax preparation We have used TurboTax for the past several years. It identified a deduction for a personal business we might have missed on our own. Information entry was straight forward.
Date published: 2022-03-23
Rated 4 out of 5 by from Good Job You did a good job. There were helpful tips as well.
Date published: 2022-03-23
Rated 5 out of 5 by from Taking care of business! Turbo tax made submitting my taxes easy. Unlike giving your receipts to a 3rd party, Turbo tax walks you through the process so you understand where your deduction are and making sure you don't miss out on any deductions you may be entitled to. Its great and super easy. Thanks TT!
Date published: 2022-03-23
Rated 5 out of 5 by from TurnoTax Staff is Awesome Fast and Quick Service everyone was freindly, caring and Quick. I realky appreciated.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Good experience. Had to chat with one live person - very helpful and caring attitude.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is awesome! The filing process is so easy with Turbo Tax. I use it every year.
Date published: 2022-03-23
Rated 3 out of 5 by from TURBO TAX HOME AND BUSINESS REVIEW TWO things about Home & Business that I totally despise. #1, there is NOWHERE to entre that your business went defunct, during the year, and date out of business. #2, I absolutely HATE having to FIND and RE-ENTER the Turbo Tax KEY every time I open the program, IF you cannot fix or eliminate this to a onetime entry, I will look elsewhere next year for a better tax program.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy to consider all of the standard and most, if not all, the nonstandard tax situations and asks easy to follow questions to ensure your forms are properly completed and accurate.
Date published: 2022-03-23
Rated 3 out of 5 by from The Live chat representative is not professional. I like the automatic Q & A. But the human representative is not so professional. I asked 2 questions to human. But, I found that the answers for them were wrong. I would rather not use the customer call service. I will ask questions to automatic Q&A. If the answer is not clear, I will google it.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4228
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Average My tax expert never really told me what type of documents to submit. it pretty much was all up to me. It would be great if the tax expert was to ask questions about different accounts that I might have. I could've done it myself or find someone else to do it for me. Turbo Tax experts are supposed to have a lot of experience but never ask questions that could help file taxes unless you bring it up.
Date published: 2022-03-23
Rated 5 out of 5 by from Great help in tax preparation We have used TurboTax for the past several years. It identified a deduction for a personal business we might have missed on our own. Information entry was straight forward.
Date published: 2022-03-23
Rated 4 out of 5 by from Good Job You did a good job. There were helpful tips as well.
Date published: 2022-03-23
Rated 5 out of 5 by from Taking care of business! Turbo tax made submitting my taxes easy. Unlike giving your receipts to a 3rd party, Turbo tax walks you through the process so you understand where your deduction are and making sure you don't miss out on any deductions you may be entitled to. Its great and super easy. Thanks TT!
Date published: 2022-03-23
Rated 5 out of 5 by from TurnoTax Staff is Awesome Fast and Quick Service everyone was freindly, caring and Quick. I realky appreciated.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax Good experience. Had to chat with one live person - very helpful and caring attitude.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is awesome! The filing process is so easy with Turbo Tax. I use it every year.
Date published: 2022-03-23
Rated 3 out of 5 by from TURBO TAX HOME AND BUSINESS REVIEW TWO things about Home & Business that I totally despise. #1, there is NOWHERE to entre that your business went defunct, during the year, and date out of business. #2, I absolutely HATE having to FIND and RE-ENTER the Turbo Tax KEY every time I open the program, IF you cannot fix or eliminate this to a onetime entry, I will look elsewhere next year for a better tax program.
Date published: 2022-03-23
Rated 5 out of 5 by from Easy to use! TurboTax makes it easy to consider all of the standard and most, if not all, the nonstandard tax situations and asks easy to follow questions to ensure your forms are properly completed and accurate.
Date published: 2022-03-23
Rated 3 out of 5 by from The Live chat representative is not professional. I like the automatic Q & A. But the human representative is not so professional. I asked 2 questions to human. But, I found that the answers for them were wrong. I would rather not use the customer call service. I will ask questions to automatic Q&A. If the answer is not clear, I will google it.
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 4228