TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great for your own pace. I can take care of my taxes when I want or when I get my documents all in. I have had to wait on prior tax preparer's. I've had one that was a terrible communicator. That was the last year I did it that way. I appreciate the help TurboTax gives and checks as much as possible.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is easy, accurate, and efficient. Turbo tax is always easy to use, and completely accurate. I've been filing with Turbo Tax for years, and I've never had a problem.
Date published: 2021-04-06
Rated 5 out of 5 by from Customer Service on point! Your specialist, Rochelle, did the most fantastic job navigating through my unique situation and making sure I was taken care of. I would have never figured out how to properly fill out my tax form this year without her help. She's so polite too! Gonna be going through you guys forever.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Is Great I filed a very simple tax return this year, but have use Turbo tax before, and they are very user friendly, and I always feel very confident the app is calculating all items in my favor of getting the best results.
Date published: 2021-04-06
Rated 4 out of 5 by from Ferderal- Great State- ok Doing the federal taxes went well. Doing the State taxes was confusing and a headache, not from Turbo Tax's point but from the state's point of view. It was not Turbo Taxes fault, they made every effort to help.
Date published: 2021-04-06
Rated 5 out of 5 by from I love TurboTax! I get a headache every time I do income taxes. Without TurboTax I would probably have a stroke!
Date published: 2021-04-06
Rated 2 out of 5 by from Turbo Tax Premier Live has issues We tried to get LIVE help and briefly got connected before her screen froze up. Verdelle was as helpful as she could be given her computer problems. She couldn't connect in the beginning and after wasting time getting access codes that didn't work she helped through chat.
Date published: 2021-04-06
Rated 5 out of 5 by from Great Product I've been using the TurboTax Deluxe software now for a few years, and it has been a breeze. It is easy to follow and yields more than agreeable results. I would highly recommend it! Avoid doing it online and save some money.
Date published: 2021-04-06
Rated 5 out of 5 by from very happy with Turbo Tax, I've used it for years. Turbo Tax is very easy to use and very helpful. The biggest challenge is collecting the documentation. Once you have that walking through the application is quick and easy.
Date published: 2021-04-06
Rated 4 out of 5 by from Like Turbo Tax But Some Print Is Too Small I like turbo tax but found a lot of the message boxes had much too small of print. I know I would appreciate a larger print for the pop-up message boxes.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 3980
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great for your own pace. I can take care of my taxes when I want or when I get my documents all in. I have had to wait on prior tax preparer's. I've had one that was a terrible communicator. That was the last year I did it that way. I appreciate the help TurboTax gives and checks as much as possible.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax is easy, accurate, and efficient. Turbo tax is always easy to use, and completely accurate. I've been filing with Turbo Tax for years, and I've never had a problem.
Date published: 2021-04-06
Rated 5 out of 5 by from Customer Service on point! Your specialist, Rochelle, did the most fantastic job navigating through my unique situation and making sure I was taken care of. I would have never figured out how to properly fill out my tax form this year without her help. She's so polite too! Gonna be going through you guys forever.
Date published: 2021-04-06
Rated 5 out of 5 by from Turbo Tax Is Great I filed a very simple tax return this year, but have use Turbo tax before, and they are very user friendly, and I always feel very confident the app is calculating all items in my favor of getting the best results.
Date published: 2021-04-06
Rated 4 out of 5 by from Ferderal- Great State- ok Doing the federal taxes went well. Doing the State taxes was confusing and a headache, not from Turbo Tax's point but from the state's point of view. It was not Turbo Taxes fault, they made every effort to help.
Date published: 2021-04-06
Rated 5 out of 5 by from I love TurboTax! I get a headache every time I do income taxes. Without TurboTax I would probably have a stroke!
Date published: 2021-04-06
Rated 2 out of 5 by from Turbo Tax Premier Live has issues We tried to get LIVE help and briefly got connected before her screen froze up. Verdelle was as helpful as she could be given her computer problems. She couldn't connect in the beginning and after wasting time getting access codes that didn't work she helped through chat.
Date published: 2021-04-06
Rated 5 out of 5 by from Great Product I've been using the TurboTax Deluxe software now for a few years, and it has been a breeze. It is easy to follow and yields more than agreeable results. I would highly recommend it! Avoid doing it online and save some money.
Date published: 2021-04-06
Rated 5 out of 5 by from very happy with Turbo Tax, I've used it for years. Turbo Tax is very easy to use and very helpful. The biggest challenge is collecting the documentation. Once you have that walking through the application is quick and easy.
Date published: 2021-04-06
Rated 4 out of 5 by from Like Turbo Tax But Some Print Is Too Small I like turbo tax but found a lot of the message boxes had much too small of print. I know I would appreciate a larger print for the pop-up message boxes.
Date published: 2021-04-06
All TurboTax® Offerings Reviews - Page 3980