TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jsRFS from
Federal was great! Virginia State has filing flaw
Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by
Angie1120 from
State information is sometimes not correct
Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by
GregH NC from
Needs improvement
Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by
Red19841972 from
Amazing
Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by
SirReal from
Almost perfect
I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by
Anna Liza from
amazing
I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
Rated 5 out of 5 by
daRockman from
amazingly straight forward and easy
this is the 3rd year with tubo tax and it seems to be getting easier
Date published: 2021-02-19
Rated 5 out of 5 by
PM47 from
very user friendly
I used the chat feature to fix an issue with my state return and was very pleased with the help I received.
Date published: 2021-02-19
Rated 4 out of 5 by
322pwtaylor from
TurboTax Deluxe
Filing was much more complicated this year and in addition to purchasing the software I paid an extra $140 to file federal and state taxes. Last year I only paid $20 (I think) to file state taxes; filing federal taxes was "free."
Date published: 2021-02-19
Rated 5 out of 5 by
randrews5 from
Turbo Tax is great.
I did not use experts. I had no trouble moving through Turbo Tax it was very easy to use. My tax situation has changed over the past 2 years so in the future I just need to skip deductions and use the standard deduction.
All TurboTax® Offerings Reviews - Page 3939
Date published: 2021-02-19
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 4 out of 5 by
jsRFS from
Federal was great! Virginia State has filing flaw
Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by
Angie1120 from
State information is sometimes not correct
Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by
GregH NC from
Needs improvement
Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by
Red19841972 from
Amazing
Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by
SirReal from
Almost perfect
I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by
Anna Liza from
amazing
I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
Rated 5 out of 5 by
daRockman from
amazingly straight forward and easy
this is the 3rd year with tubo tax and it seems to be getting easier
Date published: 2021-02-19
Rated 5 out of 5 by
PM47 from
very user friendly
I used the chat feature to fix an issue with my state return and was very pleased with the help I received.
Date published: 2021-02-19
Rated 4 out of 5 by
322pwtaylor from
TurboTax Deluxe
Filing was much more complicated this year and in addition to purchasing the software I paid an extra $140 to file federal and state taxes. Last year I only paid $20 (I think) to file state taxes; filing federal taxes was "free."
Date published: 2021-02-19
Rated 5 out of 5 by
randrews5 from
Turbo Tax is great.
I did not use experts. I had no trouble moving through Turbo Tax it was very easy to use. My tax situation has changed over the past 2 years so in the future I just need to skip deductions and use the standard deduction.
All TurboTax® Offerings Reviews - Page 3939
Date published: 2021-02-19