TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Federal was great! Virginia State has filing flaw Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by from State information is sometimes not correct Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by from Needs improvement Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by from Almost perfect I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
Rated 5 out of 5 by from amazingly straight forward and easy this is the 3rd year with tubo tax and it seems to be getting easier
Date published: 2021-02-19
Rated 5 out of 5 by from very user friendly I used the chat feature to fix an issue with my state return and was very pleased with the help I received.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax Deluxe Filing was much more complicated this year and in addition to purchasing the software I paid an extra $140 to file federal and state taxes. Last year I only paid $20 (I think) to file state taxes; filing federal taxes was "free."
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great. I did not use experts. I had no trouble moving through Turbo Tax it was very easy to use. My tax situation has changed over the past 2 years so in the future I just need to skip deductions and use the standard deduction.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3939
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Federal was great! Virginia State has filing flaw Completing the Federal and filing was easier that personal taxes. The Virginia state version still has flaw requiring an undocumented work around to be able to file.
Date published: 2021-02-19
Rated 4 out of 5 by from State information is sometimes not correct Turbotax does a great job with Federal taxes; however, I found two issues with state returns when the information was transferred. Turbotax was allowing some deductions that were not allowed according to state rules
Date published: 2021-02-19
Rated 4 out of 5 by from Needs improvement Everything works great until you reach the filing section. If you choose to E-File your federal return, it doesn't give you an option to mail your state return.
Date published: 2021-02-19
Rated 5 out of 5 by from Amazing Easy to use. Had no problems what so ever its just that simple. They will walk you through every step
Date published: 2021-02-19
Rated 2 out of 5 by from Almost perfect I had an amazing experience until TurboTax told me I had to physically mail a document, which completely defeats the purpose of why I do it online.
Date published: 2021-02-19
Rated 5 out of 5 by from amazing I was able to file my tax as easy as 1,2,3. user friendly. I filed my tax return from comfort of my own home and computer, and get results right away if accepted or rejected.
Date published: 2021-02-19
Rated 5 out of 5 by from amazingly straight forward and easy this is the 3rd year with tubo tax and it seems to be getting easier
Date published: 2021-02-19
Rated 5 out of 5 by from very user friendly I used the chat feature to fix an issue with my state return and was very pleased with the help I received.
Date published: 2021-02-19
Rated 4 out of 5 by from TurboTax Deluxe Filing was much more complicated this year and in addition to purchasing the software I paid an extra $140 to file federal and state taxes. Last year I only paid $20 (I think) to file state taxes; filing federal taxes was "free."
Date published: 2021-02-19
Rated 5 out of 5 by from Turbo Tax is great. I did not use experts. I had no trouble moving through Turbo Tax it was very easy to use. My tax situation has changed over the past 2 years so in the future I just need to skip deductions and use the standard deduction.
Date published: 2021-02-19
All TurboTax® Offerings Reviews - Page 3939