TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Easiest way to file It brings in your information from prior years and makes everything really simple.
Date published: 2021-04-09
Rated 3 out of 5 by from Not forthcoming with pricing. The accessability to an agent while doing the is great. Very helpful if there are any questions you need answered. The flow of the way the program is nice too. That's the good. The not so good: Before I dug into entering all of my information, I asked specifically if I would be charged for a schedule C filing. The agent checked with her manager and assured me that if I did the Turbo tax live, I would not. Well, she was incorrect. I got everything gathered and entered and right before I submitted my return, I was told I would have to pay $200. That was incredibly frustrating as I spent a bunch of time itemizing/entering in lots of informattion. After pleading my case to an agent (who was very friendly) they said I could have a 10% discount. That was quite frustrating and I will not be using Turbo tax in the future.
Date published: 2021-04-09
Rated 2 out of 5 by from Trouble with TT this year This year was troublesome....kept getting an update message (3 different times) with the exact 249.2 mg file and the third time could not go past the update stage....called TT centre to let someone know my problem and to get some resolve, finally finished filing. Also, there was another point where the software simply logged me off....had to log back on to continue the return. This problem was relayed to TT Have used TT for years and never had such difficulties ..I use a MAC....maybe a time to change????
Date published: 2021-04-09
Rated 4 out of 5 by from turbo tax was easy to use I am a first time user of turbo tax doing taxes other than with pen and paper
Date published: 2021-04-09
Rated 5 out of 5 by from simply the easiest no problems at all woke up early today got done within one hour
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and accurate. I have used turbo tax for at least 10 years for myself and my elderly parents. I have never had an issue with my tax returns so I am very pleased.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is very useful Been using Turbo Tax for years and still satisfied with ease of use and cost.
Date published: 2021-04-09
Rated 5 out of 5 by from THANKS TURBO TAX Having been using TT for years. it is a great product
Date published: 2021-04-09
Rated 5 out of 5 by from Easy to use Turbo Tax makes it very easy to complete my taxes and lot cheaper than the accountant.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is awesome I ran into some trouble filling out my return on turbo tax because I didn't understand something so I upgraded to a package where live support was supported. The agent that helped me twice was very helpful, patient and knowledgeable. She resolved my issues in less than 10 minutes both times. Wonderful experience.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3917
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easiest way to file It brings in your information from prior years and makes everything really simple.
Date published: 2021-04-09
Rated 3 out of 5 by from Not forthcoming with pricing. The accessability to an agent while doing the is great. Very helpful if there are any questions you need answered. The flow of the way the program is nice too. That's the good. The not so good: Before I dug into entering all of my information, I asked specifically if I would be charged for a schedule C filing. The agent checked with her manager and assured me that if I did the Turbo tax live, I would not. Well, she was incorrect. I got everything gathered and entered and right before I submitted my return, I was told I would have to pay $200. That was incredibly frustrating as I spent a bunch of time itemizing/entering in lots of informattion. After pleading my case to an agent (who was very friendly) they said I could have a 10% discount. That was quite frustrating and I will not be using Turbo tax in the future.
Date published: 2021-04-09
Rated 2 out of 5 by from Trouble with TT this year This year was troublesome....kept getting an update message (3 different times) with the exact 249.2 mg file and the third time could not go past the update stage....called TT centre to let someone know my problem and to get some resolve, finally finished filing. Also, there was another point where the software simply logged me off....had to log back on to continue the return. This problem was relayed to TT Have used TT for years and never had such difficulties ..I use a MAC....maybe a time to change????
Date published: 2021-04-09
Rated 4 out of 5 by from turbo tax was easy to use I am a first time user of turbo tax doing taxes other than with pen and paper
Date published: 2021-04-09
Rated 5 out of 5 by from simply the easiest no problems at all woke up early today got done within one hour
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo tax is easy and accurate. I have used turbo tax for at least 10 years for myself and my elderly parents. I have never had an issue with my tax returns so I am very pleased.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is very useful Been using Turbo Tax for years and still satisfied with ease of use and cost.
Date published: 2021-04-09
Rated 5 out of 5 by from THANKS TURBO TAX Having been using TT for years. it is a great product
Date published: 2021-04-09
Rated 5 out of 5 by from Easy to use Turbo Tax makes it very easy to complete my taxes and lot cheaper than the accountant.
Date published: 2021-04-09
Rated 5 out of 5 by from Turbo Tax is awesome I ran into some trouble filling out my return on turbo tax because I didn't understand something so I upgraded to a package where live support was supported. The agent that helped me twice was very helpful, patient and knowledgeable. She resolved my issues in less than 10 minutes both times. Wonderful experience.
Date published: 2021-04-09
All TurboTax® Offerings Reviews - Page 3917