TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo tax was good but a bit stressful It ended up being a bumpy road. I could not get a hold of live help and it took me a while to figure out why my bank account info was not going through as it does not tell you what you are entering wrong. It also put extra income on my 1040 form that I was lucky to discover when reviewing the form. I had to go back to the beginning and correct it. That was pretty stressful. Out of 0-10, 0 being not stressful at all and 10 being super stressful I would say my experience was a 6.5.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it! Recommedn to anyone I've never done taxes myself. Too scary...My "tax guy" quit and I decided, this was the year. I'm doing it! So easy!!!! I started on Turbo Tax (I was just planning on getting signed in and such) in the middle of making dinner...and finished my taxes! No lies. I did have to talk to a live person twice, on HSA matters and some COVID stuff. But, they called within 30 minutes and were super helpful and nice.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax easy to understand I like the side explanation. Very helpful! Easy to navigate and didn't take too long.
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO COMPLETE I've used turbo tax for 5 years now. Easy to enter info and look up info when needed
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax! I’ve been using TurboTax for a while, I’m a small business owner and English is my 2nd language. I love TurboTax help me step by step. And I can do my pace since online. Thank you so much for all of your help once a year in tax season.
Date published: 2021-03-01
Rated 5 out of 5 by from Wow so easy Wow they made it quick and easy. I will use every year.
Date published: 2021-03-01
Rated 5 out of 5 by from yearly users turbotax makes filing very, very easy and I feel safe knowing they are helping me. It seems every year they are able to find ways to get us more money back.
Date published: 2021-03-01
Rated 4 out of 5 by from Works great I purchased Deluxe version with the state included. I am not happy that when filling that I was charged another $20.00 for electronic filling when I paid for the State version. I don't remember paying the extra in previous years.
Date published: 2021-03-01
Rated 5 out of 5 by from Simply Free TurbddoTax Nice to see TT completely Free Edition front and center; not hidden. Since I started investing in the Stock Market ( Stash, Ameritrade and Robinhood) and buying Crypto (Coinbase) my tax forms are not able to squeak by on the free edition so I had to buy the Premier edition.
Date published: 2021-03-01
Rated 3 out of 5 by from Easy to Use Turbo Tax is easy to use. However, I am sick of being forced into paying for a service that should be free. Turbo Tax hustled me into paying for the deluxe service simply because I had to report student loan interest. If I didn't have that then I could have just used the free version. Frankly, next year if I still have my student loan I'll be filing my taxes myself by hand.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 378
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo tax was good but a bit stressful It ended up being a bumpy road. I could not get a hold of live help and it took me a while to figure out why my bank account info was not going through as it does not tell you what you are entering wrong. It also put extra income on my 1040 form that I was lucky to discover when reviewing the form. I had to go back to the beginning and correct it. That was pretty stressful. Out of 0-10, 0 being not stressful at all and 10 being super stressful I would say my experience was a 6.5.
Date published: 2021-03-01
Rated 5 out of 5 by from Loved it! Recommedn to anyone I've never done taxes myself. Too scary...My "tax guy" quit and I decided, this was the year. I'm doing it! So easy!!!! I started on Turbo Tax (I was just planning on getting signed in and such) in the middle of making dinner...and finished my taxes! No lies. I did have to talk to a live person twice, on HSA matters and some COVID stuff. But, they called within 30 minutes and were super helpful and nice.
Date published: 2021-03-01
Rated 5 out of 5 by from Turbo Tax easy to understand I like the side explanation. Very helpful! Easy to navigate and didn't take too long.
Date published: 2021-03-01
Rated 5 out of 5 by from EASY TO COMPLETE I've used turbo tax for 5 years now. Easy to enter info and look up info when needed
Date published: 2021-03-01
Rated 5 out of 5 by from Love TurboTax! I’ve been using TurboTax for a while, I’m a small business owner and English is my 2nd language. I love TurboTax help me step by step. And I can do my pace since online. Thank you so much for all of your help once a year in tax season.
Date published: 2021-03-01
Rated 5 out of 5 by from Wow so easy Wow they made it quick and easy. I will use every year.
Date published: 2021-03-01
Rated 5 out of 5 by from yearly users turbotax makes filing very, very easy and I feel safe knowing they are helping me. It seems every year they are able to find ways to get us more money back.
Date published: 2021-03-01
Rated 4 out of 5 by from Works great I purchased Deluxe version with the state included. I am not happy that when filling that I was charged another $20.00 for electronic filling when I paid for the State version. I don't remember paying the extra in previous years.
Date published: 2021-03-01
Rated 5 out of 5 by from Simply Free TurbddoTax Nice to see TT completely Free Edition front and center; not hidden. Since I started investing in the Stock Market ( Stash, Ameritrade and Robinhood) and buying Crypto (Coinbase) my tax forms are not able to squeak by on the free edition so I had to buy the Premier edition.
Date published: 2021-03-01
Rated 3 out of 5 by from Easy to Use Turbo Tax is easy to use. However, I am sick of being forced into paying for a service that should be free. Turbo Tax hustled me into paying for the deluxe service simply because I had to report student loan interest. If I didn't have that then I could have just used the free version. Frankly, next year if I still have my student loan I'll be filing my taxes myself by hand.
Date published: 2021-03-01
All TurboTax® Offerings Reviews - Page 378