TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Halfred from
TT continues to help with clarity and security.
Title says it. I was able to continue process after lapse of a month and everything was easy to pick up again and finish. Peace of mind is rare these days.
Date published: 2022-03-25
Rated 5 out of 5 by
Kyky1212 from
Awesome service
Got my stuff done right! Best turbo taxes around :)
Date published: 2022-03-25
Rated 5 out of 5 by
maaattt from
Great Service
Call back feature is great, and the people are knowledgeable.
Date published: 2022-03-25
Rated 5 out of 5 by
Lizbethh53 from
Turbo tax is awesome
Very helpful, very nice. Went better than I expected.
Date published: 2022-03-25
Rated 5 out of 5 by
Vbain30 from
Easy and reliable
Turbo tax always makes it easy to get into the tax filing mood. It is easy from start to finish!
Date published: 2022-03-25
Rated 2 out of 5 by
D84125 from
On line help is confusing, and way too difficult.
In 2022 an easy to access, readily available live chat help area should be a part of this program. I spent over an hour messing around just trying to find software help. After an hour, and much trial and error, the program glitch resolved itself. Time is money, this is inexcusable.
Date published: 2022-03-25
Rated 5 out of 5 by
Mohan Deshmukh from
Turbo Tax is good!
Turbo tax is very user friendly! Easy to use. Does needed job quickly.
Date published: 2022-03-25
Rated 5 out of 5 by
Justin20220325 from
Turbo Tax did the heavy lifting.
Turbo Tax full-service help put my mind at ease. I typically do the taxes myself (with Turbo Tax), but this year was a little more complicated. Between Covid relief and adding a little one to the family, I knew we needed help.
Date published: 2022-03-25
Rated 4 out of 5 by
Old Jones from
Overall - Good, but still encountered bugs.
The final product was good. I did encounter bugs and problems that required me to delete certain sections and start over. The program lacked the capability to simply fix an entry and go on. Example was Schedule E where we had both royalty and rental income which requires separate worksheets. At some point income was reported for both rental and royalty income in the same section. I could not fix this situation without deleting the entire section and starting over. In addition 1099 Misc caused some issues within the program.
Date published: 2022-03-25
Rated 4 out of 5 by
Roger NYC from
incomplete, earlier commenst disregarded
Incomplete coordination with NYC for 202. It requires also Sched C, and I have to go back for it Persistent error with Med expenses worksheet. I had to erase it, go back and do it manually. Error there for years and stays uncorrected. Error bad enough that it prevents electronic filing
All TurboTax® Offerings Reviews - Page 3587
Date published: 2022-03-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Halfred from
TT continues to help with clarity and security.
Title says it. I was able to continue process after lapse of a month and everything was easy to pick up again and finish. Peace of mind is rare these days.
Date published: 2022-03-25
Rated 5 out of 5 by
Kyky1212 from
Awesome service
Got my stuff done right! Best turbo taxes around :)
Date published: 2022-03-25
Rated 5 out of 5 by
maaattt from
Great Service
Call back feature is great, and the people are knowledgeable.
Date published: 2022-03-25
Rated 5 out of 5 by
Lizbethh53 from
Turbo tax is awesome
Very helpful, very nice. Went better than I expected.
Date published: 2022-03-25
Rated 5 out of 5 by
Vbain30 from
Easy and reliable
Turbo tax always makes it easy to get into the tax filing mood. It is easy from start to finish!
Date published: 2022-03-25
Rated 2 out of 5 by
D84125 from
On line help is confusing, and way too difficult.
In 2022 an easy to access, readily available live chat help area should be a part of this program. I spent over an hour messing around just trying to find software help. After an hour, and much trial and error, the program glitch resolved itself. Time is money, this is inexcusable.
Date published: 2022-03-25
Rated 5 out of 5 by
Mohan Deshmukh from
Turbo Tax is good!
Turbo tax is very user friendly! Easy to use. Does needed job quickly.
Date published: 2022-03-25
Rated 5 out of 5 by
Justin20220325 from
Turbo Tax did the heavy lifting.
Turbo Tax full-service help put my mind at ease. I typically do the taxes myself (with Turbo Tax), but this year was a little more complicated. Between Covid relief and adding a little one to the family, I knew we needed help.
Date published: 2022-03-25
Rated 4 out of 5 by
Old Jones from
Overall - Good, but still encountered bugs.
The final product was good. I did encounter bugs and problems that required me to delete certain sections and start over. The program lacked the capability to simply fix an entry and go on. Example was Schedule E where we had both royalty and rental income which requires separate worksheets. At some point income was reported for both rental and royalty income in the same section. I could not fix this situation without deleting the entire section and starting over. In addition 1099 Misc caused some issues within the program.
Date published: 2022-03-25
Rated 4 out of 5 by
Roger NYC from
incomplete, earlier commenst disregarded
Incomplete coordination with NYC for 202. It requires also Sched C, and I have to go back for it Persistent error with Med expenses worksheet. I had to erase it, go back and do it manually. Error there for years and stays uncorrected. Error bad enough that it prevents electronic filing
All TurboTax® Offerings Reviews - Page 3587
Date published: 2022-03-25