TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Service First Time filing with Turbo, I had another company filing my taxes before, and they were not as informative, educational, and I missed out on deductions that I didn't know about. It took a little bit of extra work at first for me to get used to the TT system. I am a small business owner, so I signed for the full service. I learned a lot and am set for an easier time next year.
Date published: 2021-06-11
Rated 3 out of 5 by from Rejected Returns The signature passwords had to be changed several times to be accepted. We ended up with an extension. Numerous TT users I spoke with had the same problem.
Date published: 2021-06-11
Rated 5 out of 5 by from TurboTax offers many levels TurboTax was extremely easy to use, the exact opposite of the IRS website. It is well worth the money!
Date published: 2021-06-11
Rated 5 out of 5 by from Taxes made easy Never thought I could file my own taxes , but Turbo Tax makes it look easy
Date published: 2021-06-11
Rated 5 out of 5 by from I will use TurboTax Live Expert help again. Andrea from TurboTax is great. I used the Live Expert preparer service and will do so again next year.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert is knowledgeable in preparing my taxes. He understanding made my filing easy
Date published: 2021-06-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX HELPED ME DO MY TAXES QUICKLY AND ACCURATELY.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax Really easy to use and the assistance is wonderful
Date published: 2021-06-11
Rated 3 out of 5 by from Difficult to make corrections or changes Not the time saver I had hoped for. It was difficult to correct an error.
Date published: 2021-06-11
Rated 1 out of 5 by from FRUSTRATED!!! I have purchased Turbo Tax for many years now and have never had a problem but this year for some reason I was unable to download my information from Edward Jones to my return! I tried all of the suggestions on the Q & A, called Edward Jones to no avail and tried to contact Turbo Tax but because I live out of the country I was unable to insert my phone number due to the format and so was unable to get a number to call! I finally had to get help from a friend to manually insert my information (lengthy) so I could finally file. It was such a headache for me and I was totally frustrated after paying so much for the program...I could have used a free program if it wasn't for my investments with EJ and this is why I buy the program!!!
Date published: 2021-06-11
All TurboTax® Offerings Reviews - Page 3488
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Good Service First Time filing with Turbo, I had another company filing my taxes before, and they were not as informative, educational, and I missed out on deductions that I didn't know about. It took a little bit of extra work at first for me to get used to the TT system. I am a small business owner, so I signed for the full service. I learned a lot and am set for an easier time next year.
Date published: 2021-06-11
Rated 3 out of 5 by from Rejected Returns The signature passwords had to be changed several times to be accepted. We ended up with an extension. Numerous TT users I spoke with had the same problem.
Date published: 2021-06-11
Rated 5 out of 5 by from TurboTax offers many levels TurboTax was extremely easy to use, the exact opposite of the IRS website. It is well worth the money!
Date published: 2021-06-11
Rated 5 out of 5 by from Taxes made easy Never thought I could file my own taxes , but Turbo Tax makes it look easy
Date published: 2021-06-11
Rated 5 out of 5 by from I will use TurboTax Live Expert help again. Andrea from TurboTax is great. I used the Live Expert preparer service and will do so again next year.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax is awesome My tax expert is knowledgeable in preparing my taxes. He understanding made my filing easy
Date published: 2021-06-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME TURBO TAX HELPED ME DO MY TAXES QUICKLY AND ACCURATELY.
Date published: 2021-06-11
Rated 5 out of 5 by from Turbo Tax Really easy to use and the assistance is wonderful
Date published: 2021-06-11
Rated 3 out of 5 by from Difficult to make corrections or changes Not the time saver I had hoped for. It was difficult to correct an error.
Date published: 2021-06-11
Rated 1 out of 5 by from FRUSTRATED!!! I have purchased Turbo Tax for many years now and have never had a problem but this year for some reason I was unable to download my information from Edward Jones to my return! I tried all of the suggestions on the Q & A, called Edward Jones to no avail and tried to contact Turbo Tax but because I live out of the country I was unable to insert my phone number due to the format and so was unable to get a number to call! I finally had to get help from a friend to manually insert my information (lengthy) so I could finally file. It was such a headache for me and I was totally frustrated after paying so much for the program...I could have used a free program if it wasn't for my investments with EJ and this is why I buy the program!!!
Date published: 2021-06-11
All TurboTax® Offerings Reviews - Page 3488