TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Not Compatible with Mac OS 11 This program started to open after installation, then simply failed to open. An error message briefly flashed on my screen then disappeared. I spent a long period of time with tech support and uninstalled then downloaded a new program. It worked for a few days then failed again. TurboTax tech support seemed unaware of any problem with the Mac version of this software, yet I found many postings on-line of the same issue with some solutions. One of those solutions worked for me and I uninstalled having to methodically remove each piece of the program from my computer multiple times, always worrying that I had lost all of the data I had spent hours entering. The program would work for awhile, then fail to open again. Also, for some reason the program calculated my basis for stocks as 0 despite my entering the correct basis amount. I searched on-line for a solution and found that others had the same issue.
Date published: 2021-04-24
Rated 4 out of 5 by from You guys were great Helped and answered alot of questions , I would us the services again
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use and pretty fast I used it to file taxes for my wife's business and it had all the forms and conditions
Date published: 2021-04-24
Rated 4 out of 5 by from Good product Much more difficult than last year where we just copied into the correct blocks and filed it .on Turbo Tax. Not bad, though
Date published: 2021-04-24
Rated 4 out of 5 by from good Very through, professional & friendly, I love turbotax!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Customer service and help! Tammy from Georgia did an amazing job at assisting me on my childs tax forms. Give her a raise!
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent Working Team!! I have the first time with live tax and expert for my income tax. Turbo tax is an excellent working team.
Date published: 2021-04-24
Rated 4 out of 5 by from taxes review my experience with the live expert was awesome. And having quickbooks included in the independent contractor package was so key for this year
Date published: 2021-04-24
Rated 4 out of 5 by from Helpful but a little frustrating Penalty form generated but instructions were vague and incomplete. When we called the toll free number the automated voice could not understand or decipher either spellings or numbers. Very frustrating. Also, would have liked to have printed the form to review it, but it was not accessible. Further, the form generated on screen was small print and was in light blue lettering which gave me a headache, plus I'm partially color blind (red green) but the very light blue lettering was difficult for me to see.
Date published: 2021-04-24
Rated 5 out of 5 by from Works Great Cuts out all the difficulty, just fill in the blank and turbo does the rest
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 3427
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Not Compatible with Mac OS 11 This program started to open after installation, then simply failed to open. An error message briefly flashed on my screen then disappeared. I spent a long period of time with tech support and uninstalled then downloaded a new program. It worked for a few days then failed again. TurboTax tech support seemed unaware of any problem with the Mac version of this software, yet I found many postings on-line of the same issue with some solutions. One of those solutions worked for me and I uninstalled having to methodically remove each piece of the program from my computer multiple times, always worrying that I had lost all of the data I had spent hours entering. The program would work for awhile, then fail to open again. Also, for some reason the program calculated my basis for stocks as 0 despite my entering the correct basis amount. I searched on-line for a solution and found that others had the same issue.
Date published: 2021-04-24
Rated 4 out of 5 by from You guys were great Helped and answered alot of questions , I would us the services again
Date published: 2021-04-24
Rated 5 out of 5 by from Easy to use and pretty fast I used it to file taxes for my wife's business and it had all the forms and conditions
Date published: 2021-04-24
Rated 4 out of 5 by from Good product Much more difficult than last year where we just copied into the correct blocks and filed it .on Turbo Tax. Not bad, though
Date published: 2021-04-24
Rated 4 out of 5 by from good Very through, professional & friendly, I love turbotax!
Date published: 2021-04-24
Rated 5 out of 5 by from Amazing Customer service and help! Tammy from Georgia did an amazing job at assisting me on my childs tax forms. Give her a raise!
Date published: 2021-04-24
Rated 5 out of 5 by from Excellent Working Team!! I have the first time with live tax and expert for my income tax. Turbo tax is an excellent working team.
Date published: 2021-04-24
Rated 4 out of 5 by from taxes review my experience with the live expert was awesome. And having quickbooks included in the independent contractor package was so key for this year
Date published: 2021-04-24
Rated 4 out of 5 by from Helpful but a little frustrating Penalty form generated but instructions were vague and incomplete. When we called the toll free number the automated voice could not understand or decipher either spellings or numbers. Very frustrating. Also, would have liked to have printed the form to review it, but it was not accessible. Further, the form generated on screen was small print and was in light blue lettering which gave me a headache, plus I'm partially color blind (red green) but the very light blue lettering was difficult for me to see.
Date published: 2021-04-24
Rated 5 out of 5 by from Works Great Cuts out all the difficulty, just fill in the blank and turbo does the rest
Date published: 2021-04-24
All TurboTax® Offerings Reviews - Page 3427