TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Life Changes
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Student
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TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
courtneyt1125 from
i love turbo tax
turbo tax has very good service the very best i love it
Date published: 2021-02-25
Rated 5 out of 5 by
Jess33770 from
TurboTax is great
Wonderful experience with TurboTax I will use it again
Date published: 2021-02-25
Rated 2 out of 5 by
RC100 from
Each year it becomes a bit more frustrating to use
There were multiple problems this year. Examples: I couldn't log-in using Chrome (credentials incorrect error), the program did not operate smoothly telling me I deferred taxes when I didn't (lost a lot of time researching that one), couldn't print the receipt (the page was blank except the banner), and bad explanations in the help section. It used to be a better program a few years ago, and it just gets worse each year.
Date published: 2021-02-25
Rated 5 out of 5 by
IndiJ from
Taxes scare me!
Brian was great. 2020 was such a crazy year for me. I started a business with everything else it came to a stop just as quickly as it began. No less Brian made me feel secure, he reached out in a timely manner, and made sure if I didn’t understand something he broke it down for me. Taxes felt easier with having him by my side.
Date published: 2021-02-25
Rated 5 out of 5 by
r2d3 from
Turbo tax is a great tool for doing taxes.
Very good tool if you don't want to pay someone to do your taxes. Turbotax is very easy to use.
Date published: 2021-02-25
Rated 2 out of 5 by
L33123 from
TurboTax could have a more clear check out process
The process was smooth, entering my W-2 forms and answering questions. However, I was given a service code from a TurboTax expert (4 codes actually) to discount the deluxe version, and they did not work. It was also unclear when checking out that the codes were not processed - I had to enter pay now before viewing the bill.
Date published: 2021-02-25
Rated 5 out of 5 by
Meerkat23 from
WOW TURBOTAX
TurboTax made my first time filing for a return a piece of cake. Everything was very organized and i couldn't be more satisfied.
Date published: 2021-02-25
Rated 5 out of 5 by
Evie15 from
Quick and easy to understand
I was so nervous to do my taxes, usually my husband did them for me, but I now have to do them and the guides made it so simple.
Date published: 2021-02-25
Rated 5 out of 5 by
Alexxbabii from
Easy.!
Easy to use and navigate. Used basic one but very helpful there is a ? Button you can select when you need clarification.
Date published: 2021-02-25
Rated 5 out of 5 by
tvegas99 from
happy for the past 15 years
each year turboTax gets better and better loved that this year they had live agents on hand for questions in the past the auditing service has been a great addition for the $
All TurboTax® Offerings Reviews - Page 343
Date published: 2021-02-25
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
Rated 5 out of 5 by
courtneyt1125 from
i love turbo tax
turbo tax has very good service the very best i love it
Date published: 2021-02-25
Rated 5 out of 5 by
Jess33770 from
TurboTax is great
Wonderful experience with TurboTax I will use it again
Date published: 2021-02-25
Rated 2 out of 5 by
RC100 from
Each year it becomes a bit more frustrating to use
There were multiple problems this year. Examples: I couldn't log-in using Chrome (credentials incorrect error), the program did not operate smoothly telling me I deferred taxes when I didn't (lost a lot of time researching that one), couldn't print the receipt (the page was blank except the banner), and bad explanations in the help section. It used to be a better program a few years ago, and it just gets worse each year.
Date published: 2021-02-25
Rated 5 out of 5 by
IndiJ from
Taxes scare me!
Brian was great. 2020 was such a crazy year for me. I started a business with everything else it came to a stop just as quickly as it began. No less Brian made me feel secure, he reached out in a timely manner, and made sure if I didn’t understand something he broke it down for me. Taxes felt easier with having him by my side.
Date published: 2021-02-25
Rated 5 out of 5 by
r2d3 from
Turbo tax is a great tool for doing taxes.
Very good tool if you don't want to pay someone to do your taxes. Turbotax is very easy to use.
Date published: 2021-02-25
Rated 2 out of 5 by
L33123 from
TurboTax could have a more clear check out process
The process was smooth, entering my W-2 forms and answering questions. However, I was given a service code from a TurboTax expert (4 codes actually) to discount the deluxe version, and they did not work. It was also unclear when checking out that the codes were not processed - I had to enter pay now before viewing the bill.
Date published: 2021-02-25
Rated 5 out of 5 by
Meerkat23 from
WOW TURBOTAX
TurboTax made my first time filing for a return a piece of cake. Everything was very organized and i couldn't be more satisfied.
Date published: 2021-02-25
Rated 5 out of 5 by
Evie15 from
Quick and easy to understand
I was so nervous to do my taxes, usually my husband did them for me, but I now have to do them and the guides made it so simple.
Date published: 2021-02-25
Rated 5 out of 5 by
Alexxbabii from
Easy.!
Easy to use and navigate. Used basic one but very helpful there is a ? Button you can select when you need clarification.
Date published: 2021-02-25
Rated 5 out of 5 by
tvegas99 from
happy for the past 15 years
each year turboTax gets better and better loved that this year they had live agents on hand for questions in the past the auditing service has been a great addition for the $
All TurboTax® Offerings Reviews - Page 343
Date published: 2021-02-25