TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is Awsome! Nicole K was awesome. She was understanding, patience and loyal. I had issues with filing she guide me through. I enjoy speaking with her hopefully she will file my taxes next year.
Date published: 2022-06-13
Rated 5 out of 5 by from Excellent Service Great Service, easy. Ken was able to help me and guide me on the process.
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax and Phyllis are awesome I think using the TurboTax platform has been very easy and has exceeded my expectations. I used the full service option and it was affordable compared to in-person full-service with H&R Block. My tax preparer used a mix of the chat and video-call feature. Phyllis is the consumate professional and I'm 100% confident that she prepared my taxes accurately and looked for ways to save me money.
Date published: 2022-06-13
Rated 4 out of 5 by from Turbo Tax has additional charges for efiling Thought the price for purchase of Turbo Tax would have included the efile. I submitted my payment by mail and only had the documents efiled.
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax is the Best! Doing taxes causes me great anxiety and I quite simply hate doing them. However, with TurboTax, I manage to complete my taxes every year and feel good about doing them! I've been using TurboTax for about 10 years and I've never been audited or had questions from the IRS. I really appreciate and recommend TurboTax!
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax is easy to folow. I use TurboTax every year, which makes my tax return easy.
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax is a good product Computing my tax return was easy, thorough, and flexible. Until I got to the filing section of the software, which turned out to be difficult with more than one dead end. I got the impression that the code has not been tested for all possible situations.
Date published: 2022-06-13
Rated 5 out of 5 by from Easy to file I will use this program again from now on. Def recommend it to use it.
Date published: 2022-06-13
Rated 2 out of 5 by from Frustrated I've used TurboTax since around 2008. I have been through various changes in my tax status and various more slightly (but not terribly) unusual situations. I consistently find that when it comes to more complicated returns with things like clergy income and housing allowances, overseas income, business income, issues with ACA compliance (back when it mattered), there are system glitches which are new every year. This has led me to work very hard to figure out which questions on turbotax line up with certain places on the 1040 and worksheets so I can be sure things are turning out correctly. But this is a frustrating process. Sometimes your wording of a question is not as straightforward as the IRS publications, so I wind up having to go back and change my selections when things don't populate correctly. I decide what I need to enter, then going through your questions and trying to game the system into turning up the correct information on the form, which is obviously an ill-fated thing to do. I wish it wasn't so. I love that TurboTax walks you through things, and does so many of the calculations for you, I just wish that Turbo Tax would be easier to line up with IRS publications as you go through the process and that the TurboTax questions would indicate which lines on the 1040 we are working on, so I can follow along. It shouldn't be so veiled. Every year I swear I won't use you again, but every year I come back because I hope the quirks will be fixed. But there are just new ones. It almost never fails, I usually have some sort of issue, whether it is a system glitch which I wouldn't catch if I had not been working so hard to follow along with IRS publications, or just a poorly worded question that doesn't account for every circumstance. It is just difficult to verify that the forms populate correctly and you have to pay to see them, so it's like "Pay us so we can tell you that we did a bad job and then you can fix it." So in summary, I use you because its the best tool I can find short of hiring a CPA, but I don't trust your system to lead me to the correct answers because I have just had too much trouble with it. I always tell my friends to use TurboTax ONLY if they can read tax preparation documents for themselves and have some understanding of taxes. Maybe next year is the year I can finally hire a CPA...
Date published: 2022-06-12
Rated 5 out of 5 by from Great site I love it so much Thankyouu for all your help turbo tax
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 35
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awsome! Nicole K was awesome. She was understanding, patience and loyal. I had issues with filing she guide me through. I enjoy speaking with her hopefully she will file my taxes next year.
Date published: 2022-06-13
Rated 5 out of 5 by from Excellent Service Great Service, easy. Ken was able to help me and guide me on the process.
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax and Phyllis are awesome I think using the TurboTax platform has been very easy and has exceeded my expectations. I used the full service option and it was affordable compared to in-person full-service with H&R Block. My tax preparer used a mix of the chat and video-call feature. Phyllis is the consumate professional and I'm 100% confident that she prepared my taxes accurately and looked for ways to save me money.
Date published: 2022-06-13
Rated 4 out of 5 by from Turbo Tax has additional charges for efiling Thought the price for purchase of Turbo Tax would have included the efile. I submitted my payment by mail and only had the documents efiled.
Date published: 2022-06-13
Rated 5 out of 5 by from TurboTax is the Best! Doing taxes causes me great anxiety and I quite simply hate doing them. However, with TurboTax, I manage to complete my taxes every year and feel good about doing them! I've been using TurboTax for about 10 years and I've never been audited or had questions from the IRS. I really appreciate and recommend TurboTax!
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax is easy to folow. I use TurboTax every year, which makes my tax return easy.
Date published: 2022-06-13
Rated 4 out of 5 by from TurboTax is a good product Computing my tax return was easy, thorough, and flexible. Until I got to the filing section of the software, which turned out to be difficult with more than one dead end. I got the impression that the code has not been tested for all possible situations.
Date published: 2022-06-13
Rated 5 out of 5 by from Easy to file I will use this program again from now on. Def recommend it to use it.
Date published: 2022-06-13
Rated 2 out of 5 by from Frustrated I've used TurboTax since around 2008. I have been through various changes in my tax status and various more slightly (but not terribly) unusual situations. I consistently find that when it comes to more complicated returns with things like clergy income and housing allowances, overseas income, business income, issues with ACA compliance (back when it mattered), there are system glitches which are new every year. This has led me to work very hard to figure out which questions on turbotax line up with certain places on the 1040 and worksheets so I can be sure things are turning out correctly. But this is a frustrating process. Sometimes your wording of a question is not as straightforward as the IRS publications, so I wind up having to go back and change my selections when things don't populate correctly. I decide what I need to enter, then going through your questions and trying to game the system into turning up the correct information on the form, which is obviously an ill-fated thing to do. I wish it wasn't so. I love that TurboTax walks you through things, and does so many of the calculations for you, I just wish that Turbo Tax would be easier to line up with IRS publications as you go through the process and that the TurboTax questions would indicate which lines on the 1040 we are working on, so I can follow along. It shouldn't be so veiled. Every year I swear I won't use you again, but every year I come back because I hope the quirks will be fixed. But there are just new ones. It almost never fails, I usually have some sort of issue, whether it is a system glitch which I wouldn't catch if I had not been working so hard to follow along with IRS publications, or just a poorly worded question that doesn't account for every circumstance. It is just difficult to verify that the forms populate correctly and you have to pay to see them, so it's like "Pay us so we can tell you that we did a bad job and then you can fix it." So in summary, I use you because its the best tool I can find short of hiring a CPA, but I don't trust your system to lead me to the correct answers because I have just had too much trouble with it. I always tell my friends to use TurboTax ONLY if they can read tax preparation documents for themselves and have some understanding of taxes. Maybe next year is the year I can finally hire a CPA...
Date published: 2022-06-12
Rated 5 out of 5 by from Great site I love it so much Thankyouu for all your help turbo tax
Date published: 2022-06-12
All TurboTax® Offerings Reviews - Page 35